Help Desk Migration partner of Freshservice

The Most Intuitive and Trouble-free Intercom to Freshservice Data Migration Platform You'll Meet

Encoded chats, secure servers, newest authorization ways
Automated process, no operations downtime, excluded workflow drops
Reasonable charging to provide a function + fee balance
Our customers

Companies across many fields select us

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How Does Intercom to Freshservice Data Migration Run?

Our automated migration service greenlights you export and import data in five simple moves. If you’re trying to organize a elaborate data structure, feel free to go with our customized method. We’re all set to comply with your non-standard needs.

Step 1. Connect your Intercom and Freshservice solutions

Step 2. Pick the records you want to import from Intercom to Freshservice or vice versa

Step 3. Double-check the record fields align and fix up if needed

Step 4. Begin a Free Demo to test how your records will look after the export

Step 5. If everything looks excellent, go the Full migration

That’s it! Are you all set to migrate from Intercom to Freshservice? Apply our secure and automated data import tool.

Step 1. Contact us for tailored help desk data migration

Step 2. Allow our team of professionals adjust on data migration that fits your unique data structure

Step 3. Perform Demo Migration to see what your data will look like after the export

Step 4. Go with your Full Migration if a new setup is great to you

Does your Intercom to Freshservice migration case demand a unique needs? Don’t fret. Our qualified support is up for it to help you in every part of the migration.

Help Desk Migration Does the Intercom to Freshservice Migration Simple and Painless

Focus on your target tasks. We'll deal with the heavy lifting

Our automated migration service delivers an effective tool, whether you’re importing your customer service operations from Intercom to Freshservice. With just a couple of clicks, your help desk platform will be ready to perform on a new platform — no need to accept any interruption!

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Data migration complies with security requirements

The Migration Wizard will covers your data security during all phases of the migration process. We maintain maximal customer service data defence applying established procedures, including regulatory compliance, accepted server safekeeping, and frequent security examinations.

Select the migration solution that customers praise

With multiple goal-achieved migrations done by our Migration Wizard, our migration service has obtained lots of service-linked awards and approving commentaries. And our pursuit of high quality does not hold there. Following Help Desk Migration's goal is to encompass all your import and export inquirements, we keep refining our solution and often add to it with new functioning.

Mapping fields window

Use clear mapping to cover your most complex needs

Help Desk Migration tool will spare you from copy-pasting help desk data or making absent data types at the time of Intercom to Freshservice migration. Now you can map starting and custom ticket fields, apart from that change your data import and export right in our Migration Wizard. This will preserve the native system of your records straightforwardly on your part.

Choose a fitting time for data migration

Choose the most fitting time to run the help desk import workflow. Besides, Help Desk Migration Delta option will let you to import the currently updated entities after the historical business data was exported. Then, relax and let our Migration Wizard handle the rest.

Scheduling window
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Contact to our savvy support representatives

Are you trying to cope with difficulties with your Supported Platform data import? Greenlight our customer service agents study your task. With multiple familiarity importing data, our pros are well-seasoned to ensure a accomplished import/export of your data.

What Records Can You Migrate from Intercom to Freshservice ?

With Help Desk Migration app, you can efficiently import or export hefty portions of diverse data types to or from Intercom to Freshservice. Take a look the parameters of record types you can import or export implementing automated service without extra guidance from tech support agents.

Do you want especial Intercom to Freshservice migration inquirements?

Let us know about a customized data migration.

Intercom entitiesFreshservice entities
Users and LeadsRequesters
Download checklist

Find out the way to prepare for Freshservice data migration

Prepare for Freshservice data migration by checking an in-depth step-by-step guide

Grow Your Intercom to Freshservice Export with These Features

Omit attachments

Does your expected help desk system offer compact data storage? Omit attachments, specially if your current support data lose no track of processes without them. The data import and export time will scale down greatly.

Create a new tag to the migrated tickets

Add tags to the migrated tickets — in such a way, you won’t mix up them with the existing. You may further sort the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

What is the cost of your Intercom to Freshservice data migration?

And now to the burning question. How much will it cost to switch from Intercom to Freshservice? The cost will largely build upon the business data volume you require to move, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Set a Free Demo to check the Migration Wizard work and figure out how much your data switch will cost.

Run a Demo to get the price

Your Help Desk Data Import and Export is the Whole Way Along

Applying Help Desk Migration app, you’ll never have to worry about safety of business records. We commit to the latest requirements, run constant improvements, and unfailingly scan all facilities.

We enforce a firm 2FA authentication policy

Our Migration Wizard guards your records from illegal acquiring access with 2FA authentication. On top of that, only users with admin access rights can export your Intercom information. With these security features in order, you don't worry about information leakage.

3-level data security

Help Desk Migration enables 3 layers of business records security. At the physical layer, we safeguard our data hosting facilities from logical and physical intrusion. At the app level, we cease any unlawful entry to your business data on our service. And, last but not least, on the network level, we secure our networks from cyber abuse.

Fulfill protection principles

Our Help Desk Migration service corresponds to top security fundamentals, providing utmost greatest security for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data security levels. And our extensive compliance list continues getting extended.

Reviews helps us improve our solution: Several words from Help Desk Migration customers

Complete Intercom to Freshservice Import in a Few Clicks

Migrate your business records from Intercom to Freshservice effortlessly and with no disordering your highest objective of dealing with your customers’ inquiries.
Start data migration

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Frequently Asked Questions

The time required for the migration process from Intercom to Freshservice is subject to variables such as the number of records and attachments being migrated, along with the API limits established in your accounts. To optimize efficiency, we recommend adjusting your API limits accordingly.

No technical expertise is required to migrate seamlessly from Intercom to Freshservice. Our Migration Wizard handles all the technical aspects for you. The onboarding process is straightforward and user-friendly, and our automated service will assist you through each stage of the migration process.

Before initiating the migration process to Freshservice, it is crucial to undertake a number of preparatory actions.

  • Generate an API key to link Freshservice with the Migration Wizard tool
  • Set up custom fields in Freshservice that mirror the fields existing in Intercom
  • Turn off ticket email notifications in Freshservice.
  • Deactivate the Priority Matrix feature in Freshservice.
  • Disable workflow, scenarios, automation, and closure rules in Freshservice

Once Zendesk is ready, the migration process can begin. To complete the migration, you will need to collect the access credentials for both Intercom and Freshservice, including the email and password for Intercom and the URL and API key for Freshservice. With these credentials, you can connect both help desk tools to the Migration Wizard.

To move to Freshservice smoothly, prepare your Intercom account and schedule your migration date. Use a checklist to disable Intercom features and configure Freshservice settings. Start a Free Demo and compare Source and Target IDs after migration. For more guidance, consult the Freshservice Data Migration Checklist.

Experience a smooth transition with Help Desk Migration, guaranteeing uninterrupted business operations and seamless customer service. Once the Full Data Migration is complete, easily initiate a Delta Migration to exclusively transfer new or updated records from Intercom to Freshservice, eliminating the risk of duplicating data.

Try our Help Desk Migration Demo to test transferring data from Intercom to Freshservice. Check the results table for migrated, failed, and skipped records and download reports. Copy record IDs for verification or modify mapping settings if needed. Test your data import and adjust settings for the best outcome.

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