Help Desk Migration partner of Freshservice

Fast & safe Intercom to Freshservice data migration services


Encoded chats, secure servers, newest authorization ways

Automated process, no operations downtime, excluded workflow drops

Reasonable charging to provide a function + fee balance

Our customers

Companies across many fields select us

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What Records Can You Migrate from Intercom to Freshservice ?

With Help Desk Migration app, you can efficiently import or export hefty portions of diverse data types to or from Intercom to Freshservice. Take a look the parameters of record types you can import or export implementing automated service without extra guidance from tech support agents.

Do you want especial Intercom to Freshservice migration inquirements?

Let us know about a customized data migration.

Intercom entitiesFreshservice entities
Help Desk
Users and LeadsRequesters
Knowledge Base
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How Does Intercom to Freshservice Data Migration Run?

Our automated migration service greenlights you export and import data in five simple moves. If you’re trying to organize a elaborate data structure, feel free to go with our customized method. We’re all set to comply with your non-standard needs.

Connect platforms

Connect your source and target platforms

Map and match data

Specify how your data should be transferred


Start a Demo to access the replication tool and its results

Full Data Migration

Start or plan your data transition

Grow Your Intercom to Freshservice Export with These Features

  • Omit attachments

    Does your expected help desk system offer compact data storage? Omit attachments, specially if your current support data lose no track of processes without them. The data import and export time will scale down greatly.

  • Create a new tag to the migrated tickets

    Add tags to the migrated tickets — in such a way, you won’t mix up them with the existing. You may further sort the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

  • Demo with custom data: Choose 20 entities for transfer

    If you want to look at how chosen entities settle in the future help desk platform, kick off this free custom Demo and select 20 entities for a migration.

  • Import newest data first

    Choose this castomization to move your newest records in a chronological order, from most recent to oldest. The feature is applicable only to Full Migration.

Your Help Desk Data Import and Export is the Whole Way Along

Applying Help Desk Migration app, you’ll never have to worry about safety of business records. We commit to the latest requirements, run constant improvements, and unfailingly scan all facilities.

We enforce a firm 2FA authentication policy

Our Migration Wizard guards your records from illegal acquiring access with 2FA authentication. On top of that, only users with admin access rights can export your Intercom information. With these security features in order, you don't worry about information leakage.

3-level data security

Help Desk Migration enables 3 layers of business records security. At the physical layer, we safeguard our data hosting facilities from logical and physical intrusion. At the app level, we cease any unlawful entry to your business data on our service. And, last but not least, on the network level, we secure our networks from cyber abuse.

Fulfill protection principles

Our Help Desk Migration service corresponds to top security fundamentals, providing utmost greatest security for your business records. We correspond to HIPAA, CCPA, PCI DSS Level 1, GDPR, and other essential data security levels. And our extensive compliance list continues getting extended.

What is the cost of your Intercom to Freshservice data migration?

And now to the burning question. How much will it cost to switch from Intercom to Freshservice? The cost will largely build upon the business data volume you require to move, the complexity of your specifications, and the features you’ll select or custom work you’ll request. Set a Free Demo to check the Migration Wizard work and figure out how much your data switch will cost.

Run a Demo to get the price

Reviews helps us improve our solution: Several words from Help Desk Migration customers

Download checklist

Find out the way to prepare for Freshservice data migration

Prepare for Freshservice data migration by checking an in-depth step-by-step guide

Frequently Asked Questions

The time required for the migration process from Intercom to Freshservice is subject to variables such as the number of records and attachments being migrated, along with the API limits established in your accounts. To optimize efficiency, we recommend adjusting your API limits accordingly.

No technical expertise is required to migrate seamlessly from Intercom to Freshservice. Our Migration Wizard handles all the technical aspects for you. The onboarding process is straightforward and user-friendly, and our automated service will assist you through each stage of the migration process.

Before initiating the migration process to Freshservice, it is crucial to undertake a number of preparatory actions.

  • Generate an API key to link Freshservice with the Migration Wizard tool
  • Set up custom fields in Freshservice that mirror the fields existing in Intercom
  • Turn off ticket email notifications in Freshservice.
  • Deactivate the Priority Matrix feature in Freshservice.
  • Disable workflow, scenarios, automation, and closure rules in Freshservice

Once Zendesk is ready, the migration process can begin. To complete the migration, you will need to collect the access credentials for both Intercom and Freshservice, including the email and password for Intercom and the URL and API key for Freshservice. With these credentials, you can connect both help desk tools to the Migration Wizard.

To move to Freshservice smoothly, prepare your Intercom account and schedule your migration date. Use a checklist to disable Intercom features and configure Freshservice settings. Start a Free Demo and compare Source and Target IDs after migration. For more guidance, consult the Freshservice Data Migration Checklist.

Experience a smooth transition with Help Desk Migration, guaranteeing uninterrupted business operations and seamless customer service. Once the Full Data Migration is complete, easily initiate a Delta Migration to exclusively transfer new or updated records from Intercom to Freshservice, eliminating the risk of duplicating data.

Try our Help Desk Migration Demo to test transferring data from Intercom to Freshservice. Check the results table for migrated, failed, and skipped records and download reports. Copy record IDs for verification or modify mapping settings if needed. Test your data import and adjust settings for the best outcome.

Complete Intercom to Freshservice Import in a Few Clicks

Migrate your business records from Intercom to Freshservice effortlessly and with no disordering your highest objective of dealing with your customers’ inquiries.

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