Help Desk Migration partner of Freshdesk

Simple and Automated ServiceNow to Freshdesk Data Import

Encrypted communications, safe servers, latest authorization approaches
Automated process, no time-out, no workflow pauses
Reasonable pricing to guarantee an opportunity + rate balance
Our customers

Customers across many sectors choose us

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How ServiceNow to Freshdesk Data Migration Performs

You can do records import in a few simple actions, with our automated migration solution. However, if you have distinct needs or a non-standard data structure, feel free to go with a custom way.

Step 1. Connect your ServiceNow and Freshdesk systems

Step 2. Pick the information you need to export from ServiceNow to Freshdesk or vice versa

Step 3. Map your data in ServiceNow and Freshdesk and implement the required rearrangements if they don’t

Step 4. Check the outcomes by starting Free Demo

Step 5. If the data export looks good to you, proceed with your Full Migration

That’s it! Are you searching to export your business data from ServiceNow to Freshdesk? It will gain time and resources with no compromising value.

Step 1. Get in touch with our service team to get rolling working on personalized migration

Step 2. Greenlight Help Desk Migration migration ninjas customize on data data migration that corresponds your distinct data structure

Step 3. Launch a Demo Migration to check what your data will be once imported

Step 4. If everything looks good, go ahead Full Migration

Does your ServiceNow to Freshdesk migration case need a distinct demands? Worry not. Help Desk Migration professional support service is all set to help you all over the migration.

Help Desk Migration Runs the ServiceNow to Freshdesk Import and Export Simple and Painless

Don’t greenlight data migration to throw off you from your goals

Whether you’re moving from ServiceNow to Freshdesk, call into play our automated migration solution. It will allow you to import or export all your data to a desired help desk in just a couple of clicks. Thus, you will get your import completed in a timely manner without putting pivotal processes on the shelf.

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Data migration with confidence

Our Migration Wizard covers your customer service data is safe throughout the import or export process. We keep utmost records safety using established practices, added to regulatory compliance, proper server safeguarding, and regular security analysis.

Select the migration service that clients recommend

With thousands of successful data exports under our belt, Help Desk migration service has obtained numerous service-associated awards and favorable feedback. On top of that, we don’t stop there. Because our purpose is to involve nearly all of your migration requests, we remain advancing our app and constantly increase it with useful options.

Mapping fields window

Enjoy intuitive mapping to deal with your most complex needs

Our service will set you free from copy pasting business data or adding not included record types amidst ServiceNow to Freshdesk migration. So now you can map regular and custom-made fields, apart from that modify your data import and export right in our migration service. This will sustain the native structure of your data effortlessly on your part.

Choose a convenient time for data import

Get going by the help desk data import anytime it fits into your business processes. What’s more, Help Desk Migration Delta migration opportunity will let you to export the freshly changed data once the historical business data was moved. Then, relax and let our platform make the rest.

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Talk to our tech-savvy support pros

Don't fret about encountering issues whilst performing your Supported Platform data migration. Allow our customer service representatives look at your obstacle. With plenty of well-done data import and export expertise, they can sort out any task linked with your help desk migration or even present help during the total record migration.

What Entities Can You Import from ServiceNow to Freshdesk ?

With our Migration Wizard, you can with ease import and export significant piles of varying records entities to or from ServiceNow to Freshdesk. Examine the set of records you can migrate incorporating automation service without extra help from tech support agents.

Do you want specific ServiceNow to Freshdesk import needs?

Let us know you need a custom data migration.

ServiceNow objectsFreshdesk objects
Help Desk
Knowledge Base
Knowledge BasesCategories
Download checklist

Find out the way to prepare for Freshdesk data migration

Prepare for Freshdesk data migration by checking an in-depth step-by-step guide

Boost Your ServiceNow to Freshdesk Move with These Opportunities

Skip attachments

Does your new help desk solution enable limited data storage? Leave behind attachments, particularly if your existing customer support records drop none of its value without them. The data import time will trim remarkably.

Add a extra tag to the imported tickets

Are you going to run a current help desk tool during data import? To lessen chaos, use tags to the imported tickets to highlight them from the existing ones.

Give a try to our Demo with custom records by exporting 20 entities

If you expect to look at how certain entities settle in the future help desk platform, start this free custom Demo and hand-pick 20 entities for a test.

How much does ServiceNow to Freshdesk data migration cost?

How much will you need to invest in the switch from ServiceNow to Freshdesk? The price will mostly lean on the records volume you require to transfer, the complexity of your demands, and the options you’ll select or customizations you’ll ask for. Run a Free Demo to check the Migration Wizard performance and figure out how much your data switch will cost.

Run a Demo to get the price

Your Help Desk Data Import or Export is the Whole Way Long

Help Desk Migration service offers endless migration functions with no damaging on safety. We properly examine all servers and make advancements, so that your data is shielded based on the fresh requirements.

We use a stringent two-factor authentication policy

Our Migration Wizard takes advantage of two-factor authentication. Additionally, your agents can only import from ServiceNow records if they have admin access. With these safety measures in place, you won’t have to worry about data leakage.

Three-layer data safety

Help Desk Migration comes with three levels of data safety. At the physical layer, we defense our hosting equipment from any breach. At the app level, we block any illegal entry to your records on our service. And, finally, on the network layer, we protect our networks from digital abuse.

Compliance with safety levels

We take care of your business data based on all major security principles. Our Help Desk Migration service possesses an comprehensive list of compliance, and we continue expanding it. Nowadays, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.

Feedback inspires us level up our tool: Few words from Help Desk Migration clients

Full ServiceNow to Freshdesk Migration in a Couple Clicks

Migrate your business data from ServiceNow to Freshdesk smoothly without disturbing from what truly matters — fixing your clients’ concerns. Help Desk Migration solution carries out all the work behind the scenes whilst you simply enjoy running customer service your selected platform.
Start data migration

More information about data import

Willing to know more about help desk business data import and customer service advancement? Look at our knowledge base.

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Frequently Asked Questions

If you plan to migrate to Freshdesk, here are some steps you can follow. Start by reviewing your ServiceNow data and removing duplicates. Turn off triggers and automation in Freshdesk. Then, create an account in the Migration Wizard and connect your Source and Target platforms. Select the objects you want to migrate and map the fields to avoid problems. Finally, run the migration and download the reports when it's done.

Review the following checklists for more detailed guidance:

The time to complete a ServiceNow to Freshdesk migration will depend on the data volume of your existing ServiceNow system, the size of attachments, and the API limits of both Source and Target platforms. Higher API limits enable faster migration.

With Help Desk Migration, you can automatedly move from ServiceNow to Freshdesk such records: tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, ticket custom fields, Created_at, Updated_at, Closed_at, knowledge base articles with folders and categories, knowledge base attachments, knowledge base tags, and inline images.

Note: During a migration from ServiceNow to Zendesk, problems and changes are not transferred by default. If you need a customized migration, set up a Demo Migration and contact our support team.

Our top priority is the safety and security of your data. We employ measures, including constant monitoring, AWS hosting, network security, disaster recovery, and security audits, to ensure your data is secure. Our services meet data protection standards, such as ISO/IEC, GDPR, and PCI DSS. For further information, refer to our security policy.

You don’t need technical knowledge to migrate data from ServiceNow to Freshdesk. With the help of our Migration Wizard, you can quickly and easily configure and complete your migration. The onboarding process is intuitive and provides step-by-step guidance to ensure a hassle-free experience.

To ensure a smooth migration, prepare the data and settings in Help Scout and Freshdesk. This includes verifying the accuracy of the data. To prepare for the transfer, you should follow these steps:

  1. create the corresponding custom fields on Freshdesk
  2. add the same agent profiles
  3. generate API keys for Freshdesk
  4. collect the access credentials for ServiceNow (URL, email, and password)
  5. define any similarities or differences between the two platforms

You can ensure continuous customer support while importing data with Help Desk Migration. After completing the Full Migration, you can perform a Delta Migration to import only new or updated records, avoiding duplication.

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