CSV to Jira Service Management
Trouble-free, no special know how or programming required. A complete CSV to Jira Service Management data migration instrument.
The best CSV to Jira Service Management tool made for youThere’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and moneyAvoid complex data audit and script development processes. Simply choose customer info you need to transfer and set off with the transition when comfortable.
Effortless transition processNo special expertise required. Just pick what data will go to the target system and observe the wonders happening.
Data structure maintenanceMigrate your help desk info in full to make sure that no ticket is missing critical customer service details.
You don’t have to bother about scripting or constantly control each record moved.
Just link both platforms, choose what you need to migrate and allow the Migration Wizard do the remainder.
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is key which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to pick what goes where, when it starts, and in what order.
Our software considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Except providing great customer support services, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to improve the core experience.
Why you should use Help Desk Migration to migrate data from CSV to Jira Service Management
Strong security of your recordsThe migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department.
Excellent data mappingOur system allows mapping standard and even custom fields, thus helping you to be sure that the data end up in the right destinations in Jira Service Management.
Maintained link between object and peopleWhen migrating your records from CSV to Jira Service Management we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from CSV to Jira Service Management
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CSV to Jira Service Management work
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from CSV to Jira Service Management.
Complete the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.
Connect Jira Service Management
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs.
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Jira Service Management everything
When everything's validated, determine a quiet time with the least load on the support department and begin migrating from CSV to Jira Service Management.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
Let an expert perform your Jira Service Management import
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