Fast and Simple Gorgias to Zendesk Data Import
Brands among different industries rely upon our solution
How Does Gorgias to Zendesk Data Migration Run?
Our automated migration tool greenlights you export and import data in five simple moves. However, if you have unique needs or a non-standard data structure, feel free to choose a custom approach.
Step 1. Start by linking your Gorgias and Zendesk systems
Step 2. Pick the data you want to import from Gorgias to Zendesk or vice versa
Step 3. Double-check the record fields placed and fix up if necessary
Step 4. Initiate a Free Demo to test how the data will look after the import
Step 5. If everything is right, continue the Full Data Migration
Step 1. Contact us to initiate working on personalized migration
Step 2. Allow our team of specialists work on data migration that fits your non-standard data structure
Step 3. Run Demo Migration to check what your data will look like after the export
Step 4. Go with your Full Migration if a new setup is superior to you
Help Desk Migration Makes the Gorgias to Zendesk Migration Fast and Painless
Don’t let data migration to lead away you from your work
Our automated migration service delivers a productive solution, whether you’re importing your customer support operations from Gorgias to Zendesk. With just a few clicks, your help desk will be ready to perform on a chosen solution — no need to tolerate any holdback!
Data migration complies with security requirements
The Migration Wizard will covers your data security during all phases of the migration process. We support highest customer service records defence applying tested runthrough, including regulatory compliance, proper server safekeeping, and approved security examinations.
Select the migration solution that customers praise
With thousands of goal-achieved data imports under our belt, our migration service has obtained plenty of service-connected awards and approving reviews. And our striving towards excellence does not hold there. Because our aim is to include all your data import needs, we continue refining our tool and often increase it with useful functioning.
Enjoy comprehensive mapping to deal with your most complex needs
Spare yourself the laborious work of adding nonexistent fields or records along Gorgias to Zendesk migration. So now you can map regular and custom ticket fields, or else tweak your data import and export right in our migration service. This will retain the native structure of your records without difficulty on your side.
Choose a fitting time for data migration
Choose the most fitting time to set up the help desk data migration operation. What’s more, our Delta function will let you to migrate the currently updated data entities once the historical business data was moved. Then, relax and let our platform make the rest.
Contact to our reliable support agents
Are you dealing with challenges with your Supported Platform migration? Allow our customer service team examine your setback. With lots of well-done data migration experience, they can find an answer to any issue associated with your help desk data import or even offer assistance during the full record migration.
What Kind of Records Can You Migrate from Gorgias to Zendesk ?
With our Migration app, you can with no bother import or export large amount of varying records entities to or from Gorgias to Zendesk. Here’s the parameters of records you can import or export applying automation without any assistance from tech experts.
Do you want especial Gorgias to Zendesk import needs?
Let's discuss your specific needs for a custom data migration.
| Gorgias objects | Zendesk objects | |
|---|---|---|
| Help Desk | ||
| Agents | Agents | |
| Customers | Customers | |
| Tickets | Tickets | |
Effortless Zendesk Data Import with Help Desk Migration
Regarding Zendesk import and Zendesk data migration, Help Desk Migration is the premier choice. Our powerful Zendesk data importer ensures a seamless process, offering a comprehensive suite of Zendesk import solutions. From initializing Zendesk CSV import to meticulously mapping custom fields, including custom user fields and custom organization field integration, we cover every facet of your data transition.
At the core of our Zendesk import process is preserving your data's integrity, including handling email addresses and adhering to your specific business rules. Our intuitive import app is designed with multiple import types and options in mind, making Zendesk import automation a breeze. Whether you're managing extensive CSV data files, executing precise ticket imports, optimizing bulk user and organization imports, or delving into additional import types, Help Desk Migration ensures a smooth and worry-free transition.
Unlock the power of our bulk import feature and tailor your Zendesk import with the bulk user import option. Help Desk Migration is your trusted partner for a comprehensive Zendesk data migration experience, including Ticket imports and Bulk Organization Import.
Find out the way to prepare for Zendesk data migration
Prepare for Zendesk data migration by checking an in-depth step-by-step guide
Boost Your Gorgias to Zendesk Export with These Options
Skip attachments
Does your new help desk platform provide limited data storage? Bypass attachments, particularly if your current data doesn’t suffer a loss of its value without them. The migration time will go down remarkably.
Add a additional tag to the imported tickets
Add more tags to the moved tickets — in such a way, you won’t jumble them with those left. You may further classify the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
Use the attachment option to Migrate inline images
Don’t want to leave behind images embedded into the tickets? You can export and import them to the targeted help desk solution as attachments.
Demo with custom data: Select 20 entities for transfer
Don’t take any chances. Prove that you recognize thoroughly what the entities settle at the end of you’ve imported them. Help Desk Migration’s Demo with custom data lets you select 20 entities for a test import.
How much does Gorgias to Zendesk data migration cost?
How much will you need to invest in the switch from Gorgias to Zendesk? The cost will largely build upon the records volume you require to transfer, the complexity of your specifications, and the options you’ll use or custom work you’ll request. Set a Free Demo to check the Migration Wizard work and figure out how much your migration will cost.
Run a Demo to get the priceYour Help Desk Data Migration is Protected at Each Stage
Help Desk Migration service delivers every migration functions without damaging on safety. We commit to the up-to-date recommendations, make constant improvements, and unfailingly test all systems.
We use a firm 2FA authentication policy
Our Migration Wizard applies 2FA authentication. Moreover, only your business reps with admin access rights can migrate your Gorgias information. With these safety functions in place, you won’t have to worry about information leak.
We use Three-layer
Help Desk Migration comes with 3 layers of data safety. At the physical level, we safeguard our hosting equipment from logical and physical attacks. At the app level, we forbid any unauthorized entry to your data on our platform. And, finally, on the network level, we protect our networks against cyber abuse.
Compliance with industry-standard fundamentals
Our Help Desk Migration service corresponds to upmost security standards, delivering maximum safety for your records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data protection principles. And our wast compliance portfolio keeps getting extended.
Feedback helps us upgrade our solution: Few thoughts from Help Desk Migration clients
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Full Gorgias to Zendesk Import in a Couple Clicks
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Frequently Asked Questions
To ensure a successful migration from Gorgias to Zendesk, follow these steps:
- Assess Your Gorgias Account: Look at your Gorgias account and decide which data needs to be moved over to Zendesk.
- Adjust Settings: Consider what settings need to be adjusted on both Gorgias and Zendesk before starting the help desk migration.
- Initiate Migration: Start the Demo migration.
- Verify Data Transfer: Once the migration is complete, download the reports and double-check that all data has been migrated to Zendesk accurately.
For more detailed guidance, refer to the following checklists:
To complete the migration from Gorgias to Zendesk, you will need to gather access credentials for both platforms. Specifically, you will need the following information:
- For Gorgias: email address, URL, and API key
- For Zendesk: email address, password, and URL
Once you have this information, connect the two help desk tools to the Migration Wizard and start the migration process.
When using Help Desk Migration to transfer data from Gorgias to Zendesk, you can migrate the following data:
- Tickets, agents, contacts, ticket attachments, ticket private/public notes. You can also migrate the Created_at, Updated_at, and Closed_at timestamps.
- Knowledge base articles, including folders and categories, knowledge-base attachments and inline images.
Before migrating from Gorgias to Zendesk, it is important to create a checklist of the necessary steps. To ensure a successful migration, complete the following tasks:
- Recreate the same custom fields on Zendesk that are currently on Gorgias.
- Add saved replies (macros) on Zendesk.
- Create agents that match the ones in Gorgias.
- Activate the Help Center to migrate knowledge base records.
- Turn off triggers and automation in Zendesk.
- Disable ticket conditions in Zendesk.
Once Zendesk is ready, the migration process can begin. To complete the migration, you will need to collect the access credentials for both Gorgias and Zendesk, including email, URL, and API key for Gorgias, and email, password, and URL for Zendesk. With these credentials, you can connect both help desk tools to the Migration Wizard.
The duration of the migration depends on several factors, including the volume of records, the size of attachments, and the API limits of your Gorgias and Zendesk accounts. It may take a few hours to a few days to complete the migration. To ensure a faster Zendesk migration, increase your API limits as much as possible.
Looking to streamline your Gorgias to Zendesk migration? We've got you covered with our range of support packages! Choose from our Standard, Premium, or Signature plans, or opt for our Concierge Migration Service for a fully hands-free experience. With our experts managing the migration process, you can enjoy a hassle-free transition from Gorgias to Zendesk.