Help Desk Migration Services
Why invent the wheel when there’s a service that can get your data where it needs to go. Our team has already done their research and programming so you could run the migration in a few clicks.
Quickly and easily move help desk data using our Migration Wizard, and/or
add some custom services to the mix.
All Important Help Desk Records
Help Desk: Tickets, Contacts, Agents, Agent Groups, Companies, Replies & Notes, Attachments.
Knowledge Base: Categories, Folders, and Article with images and attachments.
Maintained Data RelationshipOur migration tool keeps all connections between the records during the transfer
Custom Fields Mapping Only with Help Desk MigrationPainlessly transfer and map custom fields
Quick and Easy SetupSetup and run the migration regardless of your coding skills
Free Demo MigrationTry before you buy! No credit card required.
No Charges for Attachments and Comments Only with Help Desk MigrationThe number of Attachments and Comments doesn’t influence the price.
Unlimited Free Demo Restarts Only with Help Desk MigrationThoroughly test the migration before moving all of the data.
Instant Price EstimateGet the price, migrate now.
Everything in Automated migration
Advanced SettingsMigrate records and configurations that are not supported out-of-the-box.
Custom data sourceExport data from an unsupported help desk or other data source.
Data filteringFilter data by date, agent, tags, etc. to move only the necessary info.
Delta migrationMigrate newly modified records to your target help desk.
Extended Customer SupportHave a customer support agent available over the holiday or weekend.
Re-migration of all data
Say you migrated to a sandbox instance and now want to migrate to production. Or you need to run the same migration with slightly different settings. Our tool has the capability to reuse and adjust your migration template even after all of the data was migrated.
Note that remigration costs 50% of the initial data migration price.
Help Desk Implementation
Makes sure that you make the most out of your help desk. Our team has spent years migrating data between different help desk platforms. We know all the ins and outs and can help set up and customize your help desk, create all the necessary automation rules and triggers. And many more!
Custom Development and Apps
Get an app that is tailored to your needs or have some features of your help desk upgraded. Choose from some of our ready-made solutions or request a custom one. Our team can also help improve your email templates, the design, and layout of your help center, etc.
Frequently Asked Questions
How much data can you handle?
There’s virtually no limit to how much data our tool can migrate. We’ve had companies move over 12M records with us.
Do you delete data from the source help desk?
No, we don’t. The data in your source help desk remains untouched, so you don’t need to worry.
Can I run multiple trials?
Yes, of course. Just return to a previous step to restart your trial. Reach out to our support team if you need assistance.