Help Desk Migration Services
Why invent the wheel when there’s a service that can get your data where it needs to go. Our team has already done their research and programming so you could run the migration in a few clicks.
Automated Migration
All Important Help Desk Records
Help Desk: Tickets, Contacts, Agents, Agent Groups, Companies, Replies & Notes, Attachments.
Knowledge Base: Categories, Folders, and Article with images and attachments.
Maintained Data Relationship
Our migration tool keeps all connections between the records during the transferCustom Fields Mapping Only with Help Desk Migration
Painlessly transfer and map custom fieldsQuick and Easy Setup
Setup and run the migration regardless of your coding skillsFree Demo Migration
Try before you buy! No credit card required.No Charges for Attachments and Comments Only with Help Desk Migration
The number of Attachments and Comments doesn’t influence the price.Unlimited Free Demo Restarts Only with Help Desk Migration
Thoroughly test the migration before moving all of the data.Instant Price Estimate
Get the price, migrate now.
Starts at only $1
Custom Services
Everything in Automated migration
Advanced Settings
Migrate records and configurations that are not supported out-of-the-box.Custom data source
Export data from an unsupported help desk or other data source.Data filtering
Filter data by date, agent, tags, etc. to move only the necessary info.Delta migration
Migrate newly modified records to your target help desk.Extended Customer Support
Have a customer support agent available over the holiday or weekend.
Contact us to get a quote
Re-migration of all data
Say you migrated to a sandbox instance and now want to migrate to production. Or you need to run the same migration with slightly different settings. Our tool has the capability to reuse and adjust your migration template even after all of the data was migrated.
Note that remigration costs 50% of the initial data migration price.
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Help Desk Implementation
Makes sure that you make the most out of your help desk. Our team has spent years migrating data between different help desk platforms. We know all the ins and outs and can help set up and customize your help desk, create all the necessary automation rules and triggers. And many more!
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Custom Development and Apps
Get an app that is tailored to your needs or have some features of your help desk upgraded. Choose from some of our ready-made solutions or request a custom one. Our team can also help improve your email templates, the design, and layout of your help center, etc.
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Frequently Asked Questions
How much data can you handle?
There’s virtually no limit to how much data our tool can migrate. We’ve had companies move over 12M records with us.
Do you delete data from the source help desk?
No, we don’t. The data in your source help desk remains untouched, so you don’t need to worry.
Can I run multiple trials?
Yes, of course. Just return to a previous step to restart your trial. Reach out to our support team if you need assistance.
Questions?
Schedule a call with our helpdesk specialist!
