Here's What You Get Choosing Us
Help Desk Migration Services
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Full Set of Supported Entities
Help Desk: Tickets, Contacts, Agents, Agent Groups, Companies, Replies & Notes, Attachments.
Knowledge Base: Categories, Folders and Article with images and attachments.
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Preserved Records Relationship
Our migration tool keeps all connections between the records during the transfer -
Custom Fields Mapping Only in HDM
Painlessly transfer and map custom fields -
Quick and Easy Setup
Setup and run the migration regardless of your coding skills -
Free Demo Migration
Try before you buy! No credit card required. -
No Charges for Attachments and Comments Only in HDM
The number of Attachments and Comments doesn’t influence the price. -
Unlimited Free Demo Restarts Only in HDM
Restart your Free Demo with new settings as many times as you need. -
Prompt Price Estimate
Get the price, migrate now.
Starts at only $78
The price of the migration is determined based on the number of records in your source help desk.
Custom Migration Service
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Everything in Automated migration
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Advanced Transfer of Records
We help migrate anything except for macros and rules -
From any Source
Switch from outdated help desk, import from a CSV file or dump. -
Custom Filtering
Possibility of filtering the data according to your needs. -
Extended Quality Assurance
We keep an eye on the process at all stages of migration. -
High Priority Support
We assign a dedicated manager to your migration, thus putting it in top priority
Starts at only $599
The price of each package includes all of the above-mentioned services and remains stable, assuming you don’t have other requirements. If you need additional customization, the package price may vary.
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Recent Tickets Migration
If you continue using your current platform during or after the migration, you will probably have new Tickets funneled in it. To transfer them to the new help desk, you can request a Recent Tickets Migration.
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Remigration of All Records
You can request a remigration of all data, which will delete all migrated records from the new help desk and give you a fresh start.
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Help Desk Setup and Fine-tuning
Our specialists can set up your help desk and fine-tune it so it would meet the needs of your company. This includes setting up automation, creation of custom fields and agent profiles, and other.
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Help Desk Integrations
We can help integrate your help desk system with third-party add-ons to broaden the possibilities of the platform and empower your team with more opportunities.
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