Help Desk Migration Services
Full Set of Supported Entities
Help Desk: Tickets, Contacts, Agents, Agent Groups, Companies, Replies & Notes, Attachments.
Knowledge Base: Categories, Folders and Article with images and attachments.
Preserved Records RelationshipOur migration tool keeps all connections between the records during the transfer
Custom Fields Mapping Only in HDMPainlessly transfer and map custom fields
Quick and Easy SetupSetup and run the migration regardless of your coding skills
Free Demo MigrationTry before you buy! No credit card required.
No Charges for Attachments and Comments Only in HDMThe number of Attachments and Comments doesn’t influence the price.
Unlimited Free Demo Restarts Only in HDMRestart your Free Demo with new settings as many times as you need.
Prompt Price EstimateGet the price, migrate now.
Custom Migration Service
Everything in Automated migration
Advanced Transfer of RecordsWe help migrate anything except for macros and rules
From any SourceSwitch from outdated help desk, import from a CSV file or dump.
Custom FilteringPossibility of filtering the data according to your needs.
Extended Quality AssuranceWe keep an eye on the process at all stages of migration.
High Priority SupportWe assign a dedicated manager to your migration, thus putting it in top priority
Starts at only $599
Recent Tickets Migration
If you continue using your current platform during or after the migration, you will probably have new Tickets funneled in it. To transfer them to the new help desk, you can request a Recent Tickets Migration.
Remigration of All Records
You can request a remigration of all data, which will delete all migrated records from the new help desk and give you a fresh start.
Help Desk Setup and Fine-tuning
Our specialists can set up your help desk and fine-tune it so it would meet the needs of your company. This includes setting up automation, creation of custom fields and agent profiles, and other.
Help Desk Integrations
We can help integrate your help desk system with third-party add-ons to broaden the possibilities of the platform and empower your team with more opportunities.