Zendesk to Freshdesk
migration service
Effortless , no special skill set or programming required. A complete Zendesk to Freshdesk data migration software.
Zendesk to Freshdesk
Your best tool for Zendesk to Freshdesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just pick customer info you need to transfer and start the transition right away.Easy transition process
No specific expertise required. Just choose what data will go to the new solution and observe the wonders happening.Record structure maintenance
Transfer your help desk data in full to ensure that no ticket is missing vital customer service information.Effortless process
You don’t have to bother about scripting or constantly control each piece of info transferred.
Just attach your source and target, tick what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Data maintenance
Your customer info comes complete and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind impenetrable walls. Not even all our team members have access to your credentials or records.
You can be sure that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a data import service supplier, we strive to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to migrate data from Zendesk to Freshdesk
Strong safety of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Freshdesk.Next
Sustained link between object and people
When migrating your data from Zendesk to Freshdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Zendesk to Freshdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Zendesk to Freshdesk work
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Prepare
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Zendesk to Freshdesk.
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Link Zendesk
Complete the form with required credentials to permit our data migration tool to access data from your current help desk.
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Connect Freshdesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Freshdesk all data
Once everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from Zendesk to Freshdesk.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your Freshdesk import
Our staff would be more than happy to perform a customized migration in case you have particular requirements.
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