Zendesk to Freshdesk
migration service
Effortless , no special skill set or programming required. A complete Zendesk to Freshdesk data migration software.
Zendesk to Freshdesk
Trustworthy and Safe
Your passwords as well as data are safe with us and will be used for import solely.Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.Complete & Accurate
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of dataReasons to use Help Desk Migration to migrate data from Zendesk to Freshdesk
Strong safety of your data
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Freshdesk.Next
Sustained link between object and people
When migrating your data from Zendesk to Freshdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Zendesk to Freshdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Zendesk to Freshdesk work
Prepare
Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Zendesk to Freshdesk.
Link Zendesk
Complete the form with required credentials to permit our data migration tool to access data from your current help desk.
Connect Freshdesk
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
Migrate small amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Freshdesk all data
Once everything's validated, determine a quiet time with the minimal load on the support staff and start migrating from Zendesk to Freshdesk.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional perform your Freshdesk import
Our staff would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation