Secure Salesforce Service Cloud to Zendesk data migration service
Encrypted communications, secure servers, latest authorization mechanisms
Automated approach, don't have downtime, avoiding any workflow drops
Deal pricing to provide an opportunity + cost balance
We’ve acquired the of clients among industries
Data migration timeline: 1-2 weeks
Preparation
Project and Requirements Evaluation
Begin your transmit by reviewing Source data, operations, and apps. Review data cleaning and field alignment to the Target. Produce a migration tactic, involving the schedule and agent coaching.
Security and Compliance Review
Confirm data complies with safety regulations. Grant permissions and access controls to secure the movement.
Migration
Data Mapping and Customization
Connect data fields amongst the Source and Target. Define pre-built custom features from the set or ask for specific customization for the data replication.
Demo Migration
Initiate a trial Demo to see how the replication service performs. Verify results and modify mapping as needed.
Data Verification
Check all moved data in the Target is genuine, complete, and appropriately formatted.
Full Data Migration
Transmit all selected data, embracing tickets, contacts, attachments, and linked information.
Delta Migration
Net any new or updated data that tweaked during the Full data transition.
Interval Migration*
Data transmit can be paused and resumed to cohere your outline, with zero interruption. You can pause up to five times for five days per pause, coordinated by our sales team during operating hours.
Post-Migration Phase
Go Live
Roll out the Target for all reps. Deactivate the Source if required and store data backups.
What Entities Can You Migrate from Salesforce Service Cloud to Zendesk ?
With our Migration Wizard, you can efficiently import and export solid piles of differing data entities to or from Salesforce Service Cloud to Zendesk. Inspect the selection of data types you can import or export making use of automation by yourself from tech pros.
Do you look for specific Salesforce Service Cloud to Zendesk migration demands?
Let us know about a personalized data migration.
Salesforce Service Cloud objects | Zendesk objects | |
---|---|---|
Help desk | ||
Users | Agents | |
Accounts | Organizations | |
Contacts | Customers | |
Cases | Tickets | |
Knowledge Base | ||
Top level categories | Categories | |
Second level categories | Sections | |
Articles | Articles |
Why transmit with Help Desk Migration?
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Without downtime
Import data without disruption - preserve workflows on track and assist customers seamlessly. -
Enhanced efficiency
Seamlessly migrate data and set up predefined and tailored fields with the intelligent Migration Wizard. -
Easy ticket transmiting
The Migration Wizard transmits tickets and all related records, ensuring the data structure unaffected on the Target. -
Always here for you
Our support agents is available to guide you using chat, email, or phone. -
Detailed import planning
Our migration experts will create a comprehensive plan for data import, providing a smooth process and reliable records. -
Flexible customizations
Decide on pre-built options or seek specific adjustments, and we'll confirm your data is correct.
How Does Salesforce Service Cloud to Zendesk Data Migration Make It?
You can run data import in a few simple steps, applying our automated migration service. If you’re dealing with a unique data structure, feel free to choose our customized approach. We’re up for it to fulfill your unique needs.
Connect platforms
Connect your source and target platforms
Map and match data
Specify how your data should be transferred
Test-drive
Start a Demo to access the replication tool and its results
Full Data Migration
Start or plan your data transition
Advance Your Salesforce Service Cloud to Zendesk Move
with These Features
Have a tailored data replication experience that corresponds your company’s objectives. The Help Desk Migration service delivers functionalities to empower you to accomplish your customer service data migration in the secure and automated approach.
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Transfer content translations
Get your multilingual knowledge base to your new help desk app effortlessly! Choose our “Migrate content translations” functionality and transfe translated language versions of each article automatedly.
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Bypass attachments
Does your desired platform offer small data storage? Leave behind attachments, especially if your current data drop none of its value without them. The data import time will go down significantly.
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Choose a new tag to the migrated tickets
Choose tags to the migrated tickets — like so, you won’t blend them with the remaining. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’
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Employ the attachment feature to Migrate inline images
Migrate the images embedded into tickets as attachments. The data import time might take more time, but the images will stay along on a expected help desk solution.
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Demo with custom data: Pick 20 entities for migration
If you need to see how particular entities will look like in the targeted help desk system, go for this free custom Demo and pick 20 entities for a export.
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Transfer newest records first
Opt for this castomization to transfer your most recent records in a chronological order, from newest to oldest. This custom capability is applicable to Full Migrations.
Your Help Desk Data Migration is the Whole Way Long
Employing Help Desk Migration solution, you’ll never have to worry about security of business data. We commit to the latest recommendations, make constant upgrades, and unfailingly audit all systems.
We apply a stringent 2FA access policy
Our Migration Wizard uses 2FA access. Besides, your agents can only migrate Salesforce Service Cloud data if they got admin access. Combined, these safeguards remove the risk of data leak.
3-level business data security
We offer three layers of business data protection: physical (we protect our data hosting equipment against any intrusion), network (we secure our networks against cyber attacks), and app (we secure your business data within our data importing solution from forbidden access).
Follow industry-standard levels
Help Desk Migration service commits to top security levels, providing utmost greatest protection for your business records. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other critical data security standards. And our broad compliance portfolio keeps getting large.
How much does Salesforce Service Cloud to Zendesk data migration cost?
How much will you need to invest in the switch from Salesforce Service Cloud to Zendesk? The price will largely lean on the business data volume you want to migrate, the complexity of your specifications, and the options you’ll use or custom work you’ll inquire. Set a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceFeedback inspires us improve our tool: Several words from Help Desk Migration customers
Zendesk Import Process
Looking for a hassle-free way to import data into Zendesk? Help Desk Migration offers a comprehensive suite of Zendesk import solutions designed to meet your unique needs. Whether you're migrating from another platform or need to perform routine Zendesk CSV imports, we've got the expertise and tools you need.
Our Zendesk data importer tool is the key to a seamless transition. Say goodbye to manual data entry and hello to a streamlined Zendesk import process. With our automation capabilities, you can schedule regular updates and ensure your Zendesk data is always up to date.
Wondering how to import data into Zendesk? Our team of Zendesk import experts is here to guide you through the process. We'll help you configure the perfect Zendesk import automation strategy and provide ongoing support to ensure your data migration is a success.
At Help Desk Migration, we understand the importance of efficient Zendesk data import. Let us simplify the process for you, so you can focus on delivering exceptional customer support. Contact us today to learn more about our Zendesk import solutions.
Find out the way to prepare for Zendesk data migration
Thinking about switching to Zendesk?
Give it a try.
Frequently Asked Questions
To switch from Salesforce Service Cloud to Zendesk, prepare your current customer service tool and choose a migration date. Compile a checklist of features to turn off your Salesforce instance and settings to enable on Zendeskthen begin the data migration. Once the Free Demo to Zendesk is complete, verify that all records are in place. For a more detailed guide, check the Zendesk Data Migration Checklist
You can migrate any volume of help desk data available on your Salesforce Service Cloud account. However, the size of attachments and the number of records impact the duration of Salesforce Service Cloud to Zendesk migration. You can speed up the process by skipping attachments and auditing the Source data.
Use Help Desk Migration to transfer from Salesforce Service Cloud to Zendesk such records:
- tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, inline images, ticket custom fields, organization custom fields, contact custom fields, Created_at, Updated_at, Closed_at
- knowledge base articles with folders and categories and inline images
The duration of the Salesforce Service Cloud to Zendesk migration depends on several factors, including as
- the number of records you have
- API limits associated with both help desk accounts
The higher API limits your platforms have, the less time the migration process takes.
Use the Help Desk Migration Demo option to test the data transfer from Salesforce Service Cloud to Zendesk. Review the results table for migrated, failed, and skipped records, download the reports and copy the record IDs to check. Or go back to settings and change the mapping if you need. That way, you can test how your data is imported and adjust the settings to get the most suitable results for migration to Zendesk.
All-packed Salesforce Service Cloud to Zendesk Migration in a Few Clicks
Export your business records from Salesforce Service Cloud to Zendesk easily with no disordering from what truly matters — fixing your customers’ inquiries. Help Desk Migration tool does all the work behind the scenes whilst you simply enjoy running customer service your new platform.
Get more additional resources about data migration
Willing to know more about help desk data import and export and support service enhancement? Check out our resources.
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