Freshdesk import
in a few clicks

Name: Freshdesk Import From Any Helpdesk
Brand: Freshdesk
Rating: 5 (6 reviews)

See how our migration tool can save your time and money on importing customer support data to Freshdesk

Safe and Secure

Your information is safe with us and used only to migrate your data to Freshdesk.

Quick & Furious

Spend only twenty minutes setting up the migration, the rest will be done for you.

All Data Import

Transfer support tickets along with all vital informattion like agents, customers, etc.

Why import data to Freshdesk
using Help Desk Migration?

Security first

We don't share any of your information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our software was built to provide you with an easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically transmit custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to Freshdesk with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Objects you may import to Freshdesk

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to Freshdesk in 6 quick steps

Start your migration

Sign up and proceed to the next step.
Link source Help Desk

Choose the software you want to migrate from and connect it with our tool.
Connect Freshdesk

Grant access to your Freshdesk account.
Select objects

Make a decision on which data have to migrate and which have to stay.
Import limited amount of data

Import a small amount of support tickets to see our software in action.
Import to Freshdesk all data

Transfer all your customer support information in a single push.

We keep all of your data safe

We take security and safety very seriously and have developed a complete set of practices , technologies , and policies to help ensure that your customer support data is protected.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Freshdesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.