Freshdesk Data Migration in a Snap
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Businesses across various fields choose our tool
How Does Freshdesk Data Migration Go?
You can perform data import in a few simple steps, using our automated migration solution. However, if you have special needs or a special data structure, feel free to go with a custom mode.
Step 1. Connect your existing help desk systems with your target help desk tools
Step 2. Pick the information you’d like to import
Step 3. Check whether data fields in existing and future help desk systems align. Implement the needed changes if they don’t
Step 4. Check the results by starting Free Demo
Step 5. If the import looks superior to you, proceed with your Full Migration
Step 1. Get in touch with us for a customized migration
Step 2. Let Help Desk Migration specialists customize the data import to your company data structure
Step 3. Begin a Demo Migration to see what your data will be once imported
Step 4. If everything looks superior, initiate Full Migration
Why Help Desk Migration Is the Right Choice for Your Freshdesk Migration
Perform Freshdesk migration quickly and easily
Our automated migration tool delivers a productive app, whether you’re migrating your customer support operations from or to Freshdesk. With just a couple of clicks, your help desk platform will be ready to perform on a expected solution — no need to suffer any interruption!
Migrate your customer support data securely
The Migration Wizard includes measure for ensuring your data security during all phases of the migration process. We offer highest data defence using proven procedures, with regulatory compliance, established server preserving, and proper security scans.
Use an approved migration app
With numerous outstanding migrations under our belt, Help Desk migration service has obtained lots of service-related awards and approving feedback. Additionally, we don’t stop there. Help Desk Migration team proceed to refine our tool and offer new capabilities to handle we’re involving most of your migration inquirements.
Limit manual work with vast mapping
Relieve yourself from the long-lasting load of adding wanted fields or help desk data amidst Freshdesk migration. Our service enables you map entities and adapt your data migration. This will retain the original system of your records smoothly on your side.
Exclude time-out during migration
Lessen the expectations of leaving your customers left by setting up your migration during low use period. Get over halts altogether with the Delta feature that migrates customer support data since the latest changes. By migrating customer support data initially and then importing the latest changes, it will permit you to use your existing help desk solution during help desk system migration.
Empower our support agents guide you
Don’t worry about fighting tasks while doing your Freshdesk data import. Help Desk Migration customer support pros is all set to guide you with any problems. With years of accomplished data migration mastery, they can settle any hardship linked with your help desk migration or even supply guidance during the complete migration.
What Kind of Data Can You Migrate to or from Freshdesk Automatically?
With our Migration tool, you can efficiently migrate big portions of varied data entities to or from Freshdesk. Inspect the set of record types you can migrate applying automated service by yourself from tech support team.
Do you require particular Freshdesk migration needs?
Let's discuss your requirements for a nonstandard data import.
Help Desk entities
- Groups
- Agents
- Companies
- Contacts
- Tickets
Knowledge Base entities
- Categories
- Folders
- Articles
Find out the way to prepare for Freshdesk data migration
Prepare for Freshdesk data migration by checking an in-depth step-by-step guide
Opportunities to Advance Your Freshdesk Data Migration Even Smoother
Migrate content versions of your help center
Take your multilingual knowledge base articles to your new help desk app easily! Take advantage of our “Migrate content translations” option and import translated language versions of each article automatedly.Choose an extra tag to the migrated tickets
Add extra tags to the migrated tickets — in such a manner, you won’t jumble them with the existing. You may further group the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’How much does Freshdesk data migration cost?
Your Freshdesk data transfer cost build upon the next points: records volume, the options you’ll require, custom work you’ll select, and migration complexity. Set a Free Demo to test the Migration Wizard work and learn how much your data transfer will cost.
Run a Demo to get the priceHow do we protect your business records during Freshdesk migration?
Our main purpose is not just to carry out your help desk data import quick and easy but also safe. This is why we constantly retain our data protection bar high.
Two-factor authentication
If you want to prevent the risk of unknowns receiving access to your records, begin the two-factor access. It will offer an extra guard layer by delivering a code to your mobile device every time you log in to Migration Wizard.
3-level data security
We ensure three layers of business data safety: physical (we secure our data hosting equipment against any breach), network (we take care of our networks against digital attacks), and application (we secure your business data within our data importing solution against forbidden access).
Keeping to security standards
Our Help Desk Migration service fulfills to leading security standards, providing utmost greatest security for your data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other major data security fundamentals. And our wast compliance portfolio is getting large.
Your feedback motivates our team
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
