Help Desk Migration partner of Freshdesk

The Most Intuitive and Problem-free Freshservice to Freshdesk Data Import Service You'll Find

Encrypted dialogues, secure servers, latest authorization mechanisms
Automated process, don't have time-out, excluded workflow drops
Flexible pricing to guarantee a feature + cost balance
Our customers

Companies across various industries rely on us

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How Freshservice to Freshdesk Data Migration Runs

You can do data migration in a few simple moves, using our automated migration service. If you’re dealing with a complex data structure, feel free to go with our custom way. We’re ready to meet your unique requirements.

Step 1. Start by connecting your Freshservice and Freshdesk platforms

Step 2. Pick the information you need to migrate from Freshservice to Freshdesk or vice versa

Step 3. Match your data in Freshservice and Freshdesk and do the needed rearrangements if they don’t

Step 4. See the outcomes by launching Free Demo Migration

Step 5. If the data import is right to you, go with Full Data Migration

That’s it! Ready to export from Freshservice to Freshdesk? Choose our automated platform to spare time and assets with no compromising excellence.

Step 1. Get in touch with us concerning customized help desk data import

Step 2. Greenlight Help Desk Migration experts tailor on data data migration that fits your distinct data structure

Step 3. Initiate a Demo Migration to check what your data will look like once imported

Step 4. If everything is right, start your Full Data Migration

Enjoy secured, customized data migration from Freshservice to Freshdesk, with qualified customer service at every phase. Don’t fret. Help Desk Migration qualified customer service is on hand to help you throughout the migration.

Help Desk Migration Makes the Freshservice to Freshdesk Migration Automated and Painless

Fix on your crucial goals. We'll deal with the heavy lifting

Whether you’re moving from Freshservice to Freshdesk, use our automated migration solution. It will allow you to import or export all your data to a new system in just a few clicks. Thus, you will be able to get your migration done quickly without putting urgent tasks on the shelf.

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Data migration meets security standards

The Migration Wizard will take care of your data security during all phases of the migration process. To guarantee the utmost protection of your data whether they are in import or at rest, we use tried modes. These contain running frequent security scans, retaining our servers protected, obeying different directs, and more.

Choose the migration app that clients love

With numerous outstanding data import and exports done by our Migration Wizard, our migration service has gained numerous service-linked awards and favorable feedback. And our aim for high quality does not hold there. For Help Desk Migration's aim is to enclose most of your import and export requirements, we continue advancing our service and frequently enhance it with fresh capabilities.

Mapping fields window

Apply easy mapping to cover your most complex needs

Our app will rescue you from copypasting data entities or creating absent record types amidst Freshservice to Freshdesk migration. Now you can map standard and custom fields, or otherwise tweak your data import and export right away our Migration Wizard. This will retain the starting structure of your records simply on your part.

Choose a appropriate time for data import

Choose the most appropriate time to set up the help desk import workflow. Begin by migrating historical data and continue with go for the Delta migration opportunity to import your most recently updated records. Then, relax and allow our platform make the rest.

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Communicate our reliable support team

Don’t worry about facing issues when running your Supported Platform data migration. Allow Help Desk Migration customer service team look at your setback. With lots of experience importing data, Help Desk Migration experts are well-qualified to guarantee a successful import of your records.

What Kind of Entities Can You Import from Freshservice to Freshdesk ?

With our Migration tool, you can simply migrate large volumes of diverse data types to or from Freshservice to Freshdesk. Check out the set of records you can migrate using automation without extra help from tech experts.

Do you have distinguishing Freshservice to Freshdesk migration inquirements?

Let us know about a unique data migration.

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Help Desk
Knowledge Base
Download checklist

Find out the way to prepare for Freshdesk data migration

Prepare for Freshdesk data migration by checking an in-depth step-by-step guide

Boost Your Freshservice to Freshdesk Import with These Functionalities

Bypass attachments

Does your new help desk solution present compact data storage? Skip attachments, specially if your current data loses none of its value without them. The data import time will drop considerably.

Choose a extra tag to the migrated tickets

Add extra tags to the migrated tickets — this way, you won’t blend them with those existing. You may further classify the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

Employ the attachment feature to Import inline images

Don’t want to lose images added into the tickets? You can export and import them to the desired help desk system as attachments.

Demo with custom data: Pick 20 entities for export

If you need to see how particular entities settle in the new help desk, start this free custom Demo and choose 20 entities for a test.

Transfer newest records first

Choose this option to transfer your most recent records in a chronological flow, from newest to oldest. This automated capability is exclusive to Full Migrations.

How much does Freshservice to Freshdesk data migration cost?

How much will you need to invest in the switch from Freshservice to Freshdesk? The price will mostly depend on the business data volume you want to move, the complexity of your demands, and the features you’ll choose or customizations you’ll request. Run a Free Demo to check the Migration Wizard work and figure out how much your migration will cost.

Run a Demo to get the price

Your Help Desk Data Migration is Protected at Each and Every Step

With Help Desk Migration solution, don't worry about security of valuable records. We regularly analyse all systems and make updates, so that your data is protected based on the fresh requirements.

We apply a rigid two-factor authentication policy

Our Migration Wizard takes advantage of two-factor authentication. Moreover, only your agents with admin access rights can import your Freshservice information. Linked, these safety measures prevent the dangers of data leak.

We use 3-layer

Help Desk Migration comes with three levels of business records security. At the physical level, we defense our data hosting facilities from any attacks. At the application layer, we prevent any unsanctioned entry to your data on our platform. And, finally, on the network level, we secure our networks from digital abuse.

Fulfill industry-standard regulations

We secure your data based on all integral security standards. Our Help Desk Migration service possesses an extended list of compliance, and we keep enlarging it. Currently, we are compatible with GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety levels.

Feedback motivates us elevate our service: Several thoughts from Help Desk Migration customers

All-packed Freshservice to Freshdesk Migration in a Few Clicks

Migrate your business data from Freshservice to Freshdesk painlessly with no disrupting from what really matters — dealing with your customers’ concerns. Help Desk Migration Wizard handles all the work behind the scenes while you simply enjoy running customer service your selected platform.
Start data migration

More information about data migration

Interested to learn more? Our resources is providing information on customer service improvement and help desk business data import and export. Take a look at it!

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Frequently Asked Questions

If you want to transfer your data from Freshservice to Freshdesk, follow these steps:

  1. Get your customer service software ready for the migration.
  2. Plan the migration process, choose a suitable date for your team, and source data.
  3. Create a checklist of things that need to be turned off in Freshservice and settings that need to be applied in Freshdesk.
  4. Begin a Free Demo Migration.
  5. Once the migration process to Freshdesk is complete, review the results to confirm everything is correct.

The duration of the migration process from Freshservice to Freshdesk varies based on different factors, including the number of transferred records, their attachments, and the API limits of both your Freshservice and Freshdesk accounts. If your API limits are high, the migration will be faster.

Use Help Desk Migration to transfer from Freshservice to Zendesk such records:

  • tickets, groups, agents, contacts, companies, ticket attachments, ticket private and public notes, ticket custom fields, contact custom fields, Created_at, Updated_at,
  • knowledge base articles with folders and categories, attachments, tags, and inline images

Help Desk Migration adheres to all essential security standards to protect your data during transfer. Our team has implemented technical and organizational measures to guarantee the security of your data. For more details, check our security policy.

If you want to start the Freshservice to Freshdesk migration, follow these steps:

  • Create the matching custom fields on Freshdesk;
  • Add the same agent profiles;
  • Generate API keys on Freshdesk and Freshservice;
  • Define the similarities and differences between your Source and Target platforms;

Here are some simple steps to transfer your data from Freshservice to Freshdesk:

  1. Test the migration process with our Free Demo Migration to ensure everything transfers correctly.
  2. Check the migration results to see which records were successfully transferred, which failed, and which were skipped.
  3. Download the reports and check record IDs to verify the results.
  4. If everything looks good, proceed with the Full Data Migration.

You don't need coding skills or specialized knowledge; the onboarding process is quick and intuitive. Our automated service will guide you through simple steps to configure your Freshservice to Freshdesk migration so you don't have to worry about complicated technical details.

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