in a few clicks
Without techs, timelack and hustle. With help of robust data import wizard.
Safe and SecureYour passwords as well as data are safe with us and will be used for import only.
Fast & FuriousIt will take you no longer than 10 minutes to set up the import to Freshservice and run the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, directly where you want them to be.
Why import data to Freshservice
Security firstWe don't disclose any of your information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.
Easy to get around wizard to setup importOur service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.
Elective and powerful field mappingOnly Help Desk Migration allows you to instantly transfer custom fields, as well as map their destination.
Preserved relations between objects and peopleAll tickets will be imported to Freshservice with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.
Objects you may import to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to Freshservice in several quick steps
In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Freshservice import.
Connect source Help Desk
Choose your current help desk from the catalogue and fill in the form to let our migration tool fetch the data.
After you've specified your data source, connect our service with your Freshservice to allow the import
Choose the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data
Run a free demo to see how your migration to Freshservice will look like and confirm that the records translates properly
Import to Freshservice everything
Once everything's checked, pick the best time when most of your clients are offline and launch the Full Data Migration.
We keep all of your data safe
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT