Help Desk Migration partner of Freshservice

Freshservice Data Migration with No Tech Knowledge from Your Side Needed

Encrypted conversations, secure servers, advanced authorization mechanisms
Automated method, no downtime, excluded workflow drops
Flexible charging to ensure a opportunity + cost balance
Our customers

Clients among various fields choose our tool

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How Does Freshservice Data Migration Work?

You can perform records import in five simple moves, applying our automated migration solution. If you’re managing a elaborate data structure, feel free to select our custom method. We’re ready to satisfy your special needs.

Step 1. Connect your existing and new help desk tools

Step 2. Select the records you’ll be importing

Step 3. Check whether record fields in existing and future help desk systems adjusted. Do the demanded alterations if they don’t

Step 4. Initiate a Free Demo to see how your records will look after the migration

Step 5. If everything is good, move ahead the Full migration

Congrats, you’ve just done with your Freshservice data migration. So now you can get going operating your processes from a targeted solution.

Step 1. Contact our support team to start working on personalized data migration

Step 2. Allow Help Desk Migration experts modify the data migration to your business data structure

Step 3. Begin a Demo Migration to look at what your data will be once migrated

Step 4. Go ahead with Full Migration if a new setup works great to you

Congrats on your accomplished Freshservice data import! So, you can make the most of the abilities of your targeted solution.

Why Help Desk Migration Is the Perfect Service for Your Freshservice Migration

Run Freshservice import quickly and easily

Whether you’re migrating from or to Freshservice, apply our automated migration solution. It will help you to migrate all your records to a new help desk in just a few clicks. Thus, you will receive your migration completed in a timely manner without putting important tasks on the shelf.

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Castle gates

Migrate your records securely

The Migration Wizard will take care of your data security during all phases of the migration process. To confirm the maximum guard of your records whether they are in import or at rest, we apply tested modes. Here is included conducting regular security audits, keeping our servers safe, following diverse regulations, and more.

Put to work an excepted migration service

With thousands of efficient migrations done by our Migration Wizard, our migration service has obtained numerous service-associated awards and approving reviews. On top of that, we keep developing our feature list. Following our objective is to contain most of your data migration inquirements, we keep developing our tool and often strengthen it with novel features.

Mapping fields window

Cut down on manual work with extensive records mapping

Our solution will rescue you from copypasting help desk data or creating not included record types during Freshservice migration. Our tool greenlights you map fields and change your data migration. You sustain the system of your business data with minimum effort.

Avoid time-out during data import

Avoid the guesses of leaving your customers neglected by setting up your migration during the least busy time. Want to migrate with no breaks at all? Benefit from our Delta feature. By importing business data firstly and then migrating the latest updates, it will empower you to run your source help desk system during help desk system import.

Scheduling window
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Rely on Help Desk Migration support team

Don’t worry about dealing with tasks while performing your Freshservice data migration. Our customer support team is ready to work with you with any tasks. With years of successful data migration involvement, they can settle any issue joined with your help desk data migration or even deliver help throughout the complete migration.

What Data Types Can You Import to or from Freshservice Automatically?

With our Migration service, you can easily migrate solid portions of varied records entities to or from Freshservice. Review the selection of data entities you can import implementing automated service without any assistance from tech experts.

Do you have exclusive Freshservice migration inquirements?

Let us know about a nonstandard data import.

Help Desk entities

  • Groups
  • Agents
  • Departments
  • Requesters
  • Tickets
  • Changes
  • Problems

Knowledge Base entities

  • Categories
  • Folders
  • Articles
Download checklist

Find out the way to prepare for Freshservice data migration

Prepare for Freshservice data migration by checking an in-depth step-by-step guide

Opportunities to Advance Your Freshservice Data Migration Even Easier

Add an extra tag to the migrated tickets

Are you going to work a existing help desk system during data import? To reduce mistakes, add extra tags to the migrated tickets to mark out them from the remaining ones.

How much does Freshservice data migration price?

The price of your Freshservice data switch will largely lean on the business data volume you require to move, the complexity of your specifications, and the options you’ll choose or customizations you’ll inquire. Start a Free Demo to test the Migration Wizard performance and figure out how much your data transfer will cost.

Run a Demo to get the price

How do we secure your business data during Freshservice migration?

We make import quick and easy for you and, at the same time, prioritize data guard by accomplishing to the highest security levels.

Two-factor access

If you demand to terminate the risk of unknowns obtaining your data, activate the 2FA authentication. It will enable an additional guard layer by sending a code to your mobile phone every time you access Migration Wizard.

3-level data security

We provide three levels of business data safety: physical (we protect our data hosting facilities against any attacks), network (we secure our networks against digital abuse), and application (we protect your business records within our data importing platform from illegal log in).


Help Desk Migration accomplishes to top ranking security fundamentals, providing utmost greatest security for your business data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection levels. And our wast compliance set continues getting expanded.

Your feedback motivates our team

Full Freshservice Migration in Several Clicks

Migrate your business data from or to Freshservice easily and without confusing your top goal of resolving your clients’ issues.
Start data migration

Find out more guides about data migration

Interested to get more? Our knowledge base is providing information on customer service advancement and help desk platforms import. Take a look at it!

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Frequently Asked Questions

Prepare your service desk—audits, data cleansing, etc.—then go to the migration planning. Choose your data migration date, collect a checklist of what and when should be turned off on your source tool, and what setting you should do on Freshservice. Then start the data transfer. Once your migration to Freshservice is done, check the results—compare source and target IDs. Find a detailed guide: Freshservice migration checklist.

Import to Freshservice and export from Freshdesk such records: requesters; agents; departments; problems, problems due date, created_date, updated_date; changes, changes planning reasons, planning impact, planning rollout, planned start date, planned end date, created_at, updated_at; tasks; public/private notes; custom fields; problem attachments; changes attachments; community objects: forums, categories, topics, folders, comments.

Security is our top priority. We take technical and organizational measures, and account security. We are compliant with industry standards and keep growing our certifications. More about security read here.

If you know the help desk or service desk you want to move your records to, just set up a Free Demo and migrate your data automatedly. If you haven’t chosen yet, but are looking for an importing tool, then request a Personalized Demo and see how to set up a data migration and check results with our help. No strings attached.

Help Desk Migration is a SaaS for importing/exporting data automatedly between the help desk, service desk, ITSM, and importing data from CSV or database files. The service supports over 60 platforms, and delivers easy mapping, built-in custom options, Free Demo, Delta migration, re-migration, scheduling options, and many more.

If you need to

  • transfer data in a quick, secure way, Help Desk Migration is your choice.
  • test data mapping, use Free Demo and change the setting to fit your needs.
  • adjust the data migration process and have specific settings for recording transfer.
  • import your data with zero downtime; our Delta is just the job.
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