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Help Desk Migration partner of Freshservice

Freshservice Data Migration with No Tech Knowledge from Your Side Needed

Encrypted conversations, secure servers, advanced authorization mechanisms
Automated method, no downtime, excluded workflow drops
Flexible charging to ensure a opportunity + cost balance
Our customers

Clients among various fields choose our tool

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How Does Freshservice Data Migration Work?

You can perform records import in five simple moves, applying our automated migration solution. If you’re managing a elaborate data structure, feel free to select our custom method. We’re ready to satisfy your special needs.

Step 1. Connect your existing and new help desk tools

Step 2. Select the records you’ll be importing

Step 3. Check whether record fields in existing and future help desk systems adjusted. Do the demanded alterations if they don’t

Step 4. Initiate a Free Demo to see how your records will look after the migration

Step 5. If everything is good, move ahead the Full migration

Congrats, you’ve just done with your Freshservice data migration. So now you can get going operating your processes from a targeted solution.

Step 1. Contact our support team to start working on personalized data migration

Step 2. Allow Help Desk Migration experts modify the data migration to your business data structure

Step 3. Begin a Demo Migration to look at what your data will be once migrated

Step 4. Go ahead with Full Migration if a new setup works great to you

Congrats on your accomplished Freshservice data import! So, you can make the most of the abilities of your targeted solution.

Why Help Desk Migration Is the Perfect Service for Your Freshservice Migration

Run Freshservice import quickly and easily

Whether you’re migrating from or to Freshservice, apply our automated migration solution. It will help you to migrate all your records to a new help desk in just a few clicks. Thus, you will receive your migration completed in a timely manner without putting important tasks on the shelf.

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Castle gates

Migrate your records securely

The Migration Wizard will take care of your data security during all phases of the migration process. To confirm the maximum guard of your records whether they are in import or at rest, we apply tested modes. Here is included conducting regular security audits, keeping our servers safe, following diverse regulations, and more.

Put to work an excepted migration service

With thousands of efficient migrations done by our Migration Wizard, our migration service has obtained numerous service-associated awards and approving reviews. On top of that, we keep developing our feature list. Following our objective is to contain most of your data migration inquirements, we keep developing our tool and often strengthen it with novel features.

Mapping fields window

Cut down on manual work with extensive records mapping

Our solution will rescue you from copypasting help desk data or creating not included record types during Freshservice migration. Our tool greenlights you map fields and change your data migration. You sustain the system of your business data with minimum effort.

Avoid time-out during data import

Avoid the guesses of leaving your customers neglected by setting up your migration during the least busy time. Want to migrate with no breaks at all? Benefit from our Delta feature. By importing business data firstly and then migrating the latest updates, it will empower you to run your source help desk system during help desk system import.

Scheduling window
Support illustration

Rely on Help Desk Migration support team

Don’t worry about dealing with tasks while performing your Freshservice data migration. Our customer support team is ready to work with you with any tasks. With years of successful data migration involvement, they can settle any issue joined with your help desk data migration or even deliver help throughout the complete migration.

What Data Types Can You Import to or from Freshservice Automatically?

With our Migration service, you can easily migrate solid portions of varied records entities to or from Freshservice. Review the selection of data entities you can import implementing automated service without any assistance from tech experts.

Do you have exclusive Freshservice migration inquirements?

Let us know about a nonstandard data import.

Help Desk entities

  • Groups
  • Agents
  • Departments
  • Requesters
  • Tickets
  • Changes
  • Problems

Knowledge Base entities

  • Categories
  • Folders
  • Articles
Download checklist

Find out the way to prepare for Freshservice data migration

Prepare for Freshservice data migration by checking an in-depth step-by-step guide

Opportunities to Advance Your Freshservice Data Migration Even Easier

Add an extra tag to the migrated tickets

Are you going to work a existing help desk system during data import? To reduce mistakes, add extra tags to the migrated tickets to mark out them from the remaining ones.

How Much Does Freshservice Data Migration Cost?

The pricing of your Freshservice data migration will largely is determined by the data amount you need to import, the perplexing of your requirements, and the factors you’ll put to use. Receive a accurate evaluation, check out this video.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records. Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
Read more about support plans.
Start Free Demo
Free Demo allows you to transfer 20 tickets along with all relations at no cost.
OPTION #2: FOR ENTERPRISE OR COMPLEX PROJECTS ENTERPRISE DATA MIGRATION Enhanced data migration to meet specific customization requirements, large record volume transfer in a secure and automated way, avoided service time-out and saved operations costs. Learn more What we have to offer:

Dedicated secure local AWS server
Onshore data migration is done easily: we provide a dedicated secure AWS server located in your country or state.

Custom Development
Additional features or some specific record or entity to transfer can be developed to enhance and meet the requirements of your migration project.

Migration to any platform
Your source or target platform isn’t on the supported list? We can develop a custom migration for you on the platforms of your choice.

Guided migration setup
Our support service team will guide you on every data migration stage to get the process ideally tailored to your needs.

Highest priority support
Our talented senior support agents take your requests – by email, live chat, or phone call – as the top priority.

Migrating multiple instances
Fast and secure merging of your instances or data transferring from several instances to a single one.

Any other feasible requirest or customization of data migration.
Contact Us
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

How do we secure your business data during Freshservice migration?

We make import quick and easy for you and, at the same time, prioritize data guard by accomplishing to the highest security levels.

Two-factor access

If you demand to terminate the risk of unknowns obtaining your data, activate the 2FA authentication. It will enable an additional guard layer by sending a code to your mobile phone every time you access Migration Wizard.

3-level data security

We provide three levels of business data safety: physical (we protect our data hosting facilities against any attacks), network (we secure our networks against digital abuse), and application (we protect your business records within our data importing platform from illegal log in).


Help Desk Migration accomplishes to top ranking security fundamentals, providing utmost greatest security for your business data. We meet the demands and requirements of HIPAA, CCPA, PCI DSS Level 1, GDPR, and other key data protection levels. And our wast compliance set continues getting expanded.

Your feedback motivates our team

Full Freshservice Migration in Several Clicks

Migrate your business data from or to Freshservice easily and without confusing your top goal of resolving your clients’ issues.
Start data migration

Find out more guides about data migration

Interested to get more? Our knowledge base is providing information on customer service advancement and help desk platforms import. Take a look at it!

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