Cayzu import
in a few clicks

Without techs, timelack and hustle. With help of robust data import wizard.

More details

Cayzu import tool you’ve been looking for

Your platform import troubles are behind you now. Complete migration from platform to platform with HDM quick and effortless.
Save time & money
Clear process cost, a quick migration to the new system, and no need to create the migration script. All with HDM.
Smooth setup
Just prepare your information for migration ahead of time and start moving your records. It’s not necessary to fiddle with anything.
Vital data right beside you
Whether it is for complying reasons, or convenience, migrate your old data to the target platform to keep the track of customers easier.
Automatic import services

Why waste time moving data manually when a tool can do it?

Our migration system will manage every record so you don’t need to.

Preserved data structure

With HDM, you don’t have to worry that all your migrated customer service data will migrate with mixed up structure.

Whether it is sender info or customer details, all of this is accounted for.

Your info is safe

When you grant your passwords to our system, you can trust us.

Only the employees that directly work with your migration will have access to your accounts and customer info.

All everything we access is guarded by the state of the encryption systems from any electronic attacks.

Data mapping

Decide what data comes to your new help desk yourself.

While managing the migration setup, you can check what records to leave behind and what will move.

Ease of use

The full process was solely designed to allow users to set up the migration on their own.

You don’t have to have programming skills or exceptional knowledge, just follow the on-screen hints.

Customer first

One of the key priorities of our team is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer support, we won’t stop there.


Why import data to Cayzu using Help Desk Migration?

Castle gates

Security first

We don't share any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration allows you to automatically transmit custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Cayzu with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Cayzu in 6 quick steps

  • Prepare

    In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Cayzu import.

  • Select your current help desk from the catalogue and complete the form to allow our migration tool fetch the records.

  • After you've specified your data source, connect our service with your Cayzu to enable the import.

  • Select objects

    Select the information you want to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Perform a cost-free demo to see how your migration to Cayzu will look like and verify that the data migrates accurately.

  • Import to Cayzu everything

    After everything's tested, pick a good time when most of your customers are offline and begin the Full Data Migration.

We keep all of your data safe

We take security and safety very seriously and have built a comprehensive set of practices, technologies, and policies to help ensure your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Cayzu import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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