Cayzu import
in a few clicks

Without techs, timelack and hustle. With help of robust data import wizard.

Cayzu import tool you’ve been looking for

Your platform import troubles are behind you now. Complete migration from platform to platform with HDM quick and effortless.

Save time & money

Clear process cost, a quick migration to the new system, and no need to create the migration script. All with HDM.

Smooth setup

Just prepare your information for migration ahead of time and start moving your records. It’s not necessary to fiddle with anything.

Vital data right beside you

Whether it is for complying reasons, or convenience, migrate your old data to the target platform to keep the track of customers easier.

Automatic import services

Why waste time moving data manually when a tool can do it?

Our migration system will manage every record so you don’t need to.

Preserved data structure

With HDM, you don’t have to worry that all your migrated customer service data will migrate with mixed up structure.

Whether it is sender info or customer details, all of this is accounted for.

Your info is safe

When you grant your passwords to our system, you can trust us.

Only the employees that directly work with your migration will have access to your accounts and customer info.

All everything we access is guarded by the state of the encryption systems from any electronic attacks.

Data mapping

Decide what data comes to your new help desk yourself.

While managing the migration setup, you can check what records to leave behind and what will move.

Ease of use

The full process was solely designed to allow users to set up the migration on their own.

You don’t have to have programming skills or exceptional knowledge, just follow the on-screen hints.

Customer first

One of the key priorities of our team is to provide a service that we would like to experience ourselves. Even though G2 recognized our customer support, we won’t stop there.

Why import data to Cayzu using Help Desk Migration?

Security first

We don't share any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration allows you to automatically transmit custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to Cayzu with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Objects you may import to Cayzu

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Cayzu in 6 quick steps

Prepare

Sign-up and go to our migration wizard.
Link source Help Desk

Pick and connect your source service desk with HDM.
Link Cayzu

Give access to your Cayzu account.
Outline your business needs

Let us know exactly what elements of your migration you would like to tweak
Have your needs estimated

We'll analyze your case and get back to you with a the overall cost and a scope of work.
Import to Cayzu all data

Move all your customer support records in a single push.

We keep all of your data safe

We take security and safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure your data is secure.

Review our security guideline

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Cayzu

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

Name

Phone

Select how you want to proceed

Continue

Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

Continue

Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

Start new estimation

What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

Have any questions?

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Voice of the customers

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