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Help Desk Migration Now Works With Awesome Support

The Help Desk Migration service now offers automated ticket export from Awesome Support

The Help Desk Migration service is now compatible with Awesome Support. Our developers worked hard to bring you the best and fastest possible migration from and to Awesome Support. Read the details below to learn about the intricacies.

What is Awesome Support?

Awesome Support, as the name suggests, is an awesome support tool (pun intended) that aims to reduce agent load through a set of specific systems all while not resorting to a traditional tool. What does this mean? Awesome Support is a plugin that you install on top of your WordPress website.

With it installed, users get access to complete ticket history, time tracking capabilities, 28+ addons, and many more.

What We Can Migrate

Though Awesome Support is not a conventional help desk system, the list of entities our Migration Wizard currently supports is pretty standard:

  • Tickets
  • Agents
  • Groups
  • Public & Private Notes
  • Custom Fields
  • Attachments

In case there's data that our tool can't migrate out-of-the-box, leave us a message and we'll take a look if we can move it for you in the custom migration.

How it Works

We understand that our customers want fast and hassle-free service. Hence why the process is pretty straightforward. To move your stuff, all you have to do is follow these steps:

  1. Connect your Awesome Support and target instances with our service
  2. Select the data you need and map the necessary fields
  3. Run the test migration
  4. Review the demo results
  5. Opt for customizations (optional)
  6. Run the full migration

If you feel like you need help with your migration, contact our support team or check out our help center. Our friendly and helpful support team is just a click away so don’t hesitate to write us a message if you have any questions.

Let's get you moving

Last but not least, the Help Desk Migration service is free to try. You don't need your credit card to run a free test. All you need is to do is create a profile and set up your migration.

Export your data with ease

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Help Desk Migration

Automated service to migrate your data between help desk platforms without programming skills — just follow simple Migration Wizard.

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