Awesome Support to Jira Service Management
migration service
Effortless , no special knowledge or programming required. A complete Awesome Support to Jira Service Management data migration software.
Awesome Support to Jira Service Management
Your best tool for Awesome Support to Jira Service Management data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Just pick what data you need to move and start the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer service information.Simple and easy procedure
No need to worry about coding or continuously control each piece of info transferred.
Just attach both platforms, pick what you want to migrate and allow the Migration Wizard do the rest for you.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
Information is key which is why we designed a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You’re in charge
Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from Awesome Support to Jira Service Management
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Jira Service Management.Next
Maintained link between object and people
When migrating your data from Awesome Support to Jira Service Management we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Awesome Support to Jira Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Awesome Support to Jira Service Management work
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Prepare
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Awesome Support to Jira Service Management.
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Link Awesome Support
Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
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Connect Jira Service Management
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Select objects
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Jira Service Management everything
Once everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from Awesome Support to Jira Service Management.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Jira Service Management import
Our staff would be more than happy to run a customized migration if you have particular requirements.
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