Assembla import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

More details
Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Swift & Furious
It takes you no longer than 20 minutes to set up the import to Assembla and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Assembla
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Assembla with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Objects you may import to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Assembla in 6 easy steps

  • Get ready

    In the target help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Assembla import.

  • Select your current help desk from the catalogue and fill out the form to allow our migration tool retrieve the data.

  • Connect Assembla

    After you have selected your data source, connect our service with your Assembla to enable the import

  • Select objects

    Select the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a free demo to see how your migration to Assembla will look like and confirm that the records migrates correctly

  • Import to Assembla everything

    After everything's tested out, pick a good time when most of your clients are offline and start the Full Data Migration.

We always keep your data secure

We consider security very seriously and have built an in-depth set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Assembla import in a few clicks

Automatically. Securely. Quickly

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