in a few clicks
Without developers, delays and hustle. Via robust data import wizard.
Secure and SafeYour passwords along with data are safe with us and will be used for import solely.
Swift & FuriousIt takes you no longer than 20 minutes to set up the import to Assembla and start the test data transfer.
All Data ImportHDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.
Security firstWe do not disclose any of your personal information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.
Easy to navigate wizard to setup importOur service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.
Optional and powerful field mappingOnly Help Desk Migration allows you to instantly move custom fields, as well as map their destination.
Maintained relations between objects and peopleAll tickets will be imported to Assembla with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.
Objects you may import to Assembla
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Import data to Assembla in 6 easy steps
In the target help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Assembla import.
Link source Help Desk
Select your current help desk from the catalogue and fill out the form to allow our migration tool retrieve the data.
After you have selected your data source, connect our service with your Assembla to enable the import
Select the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a free demo to see how your migration to Assembla will look like and confirm that the records migrates correctly
Import to Assembla everything
After everything's tested out, pick a good time when most of your clients are offline and start the Full Data Migration.
We always keep your data secure
Automated Migration price
Custom Migration price
Have any questions?
Voice of the customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT