The Simplest and Trouble-free Intercom to Zendesk Data Import App You'll Dig out
Businesses across many sectors choose us
How Intercom to Zendesk Data Migration Flows
You can perform data import in a few simple moves, applying our automated migration tool. If you’re trying to organize a complex data structure, feel free to choose our tailored route. We’re up for it to satisfy your non-standard requirements.
Step 1. Link your Intercom and Zendesk systems
Step 2. Choose the records you need to migrate from Intercom to Zendesk or vice versa
Step 3. Map your data in Intercom and Zendesk and make the needed alterations if they don’t
Step 4. See the results by starting Free Demo
Step 5. If the data export looks fine to you, proceed with your Full Migration
Step 1. Reach out to our service team to begin working on customized data migration
Step 2. Let our migration ninjas modify on data import that suits your special data structure
Step 3. Perform Demo Migration to see what your historic records will be after the import
Step 4. If everything looks fine, initiate Full Migration
Help Desk Migration Is Best Business Option When Migrating from Intercom to Zendesk
Focus on your target processes. We'll take care of the heavy lifting
Our automated migration tool offers an efficient solution, whether you’re importing your customer service operations from Intercom to Zendesk. With just a couple of clicks, your support service solution will be ready to work on a selected platform — no need to bear any holdback!
Data import with confidence
The Migration Wizard will includes measure for ensuring your data security during all phases of the migration process. We keep supreme business data protection incorporating proven modes, alongside regulatory compliance, proper server safekeeping, and proper security checks.
Go with the migration service that clients love
With multiple successful data imports performed by us, Help Desk migration service has gained plenty of service-linked awards and approving feedback. And our goal of value does not hold there. Following Help Desk Migration's goal is to take in most of your data migration requirements, we keep getting better our app and oftentimes add to it with new capabilities.
Use clear mapping to handle all your needs
Set yourself free from the time-consuming chore of adding not included record types or data entities along Intercom to Zendesk migration. Help Desk Migration app empowers you map data fields and tailor your data migration. You get to preserve the system of your business data with slight work.
Select a convenient time for data import
Select the most convenient time to set up the help desk data import operation. Moreover, our Delta option will empower you to migrate the most recently changed entities after the historical data was moved. Then, relax and empower our migration app handle the rest.
Work with a support representatives you can fully depend on
Don't fret about fighting challenges when doing your Supported Platform migration. Empower our support pros take a closer look at your setback. With multiple experience moving records, our experts are well-qualified to provide a successful import of your business data.
What Data Can You Import from Intercom to Zendesk ?
With Help Desk Migration Wizard, you can conveniently migrate significant portions of various data entities to or from Intercom to Zendesk. Inspect the list of data types you can import or export applying automated tool without extra help from tech support team.
Do you require nonstandard Intercom to Zendesk import or export demands?
Let us know you need a personalized data import.
| Intercom entities | Zendesk entities | |
|---|---|---|
| Help Desk | ||
| Teams | Groups | |
| Admins | Agents | |
| Companies | Organizations | |
| Users and Leads | Customers | |
| Conversations | Tickets | |
| Knowledge Base | ||
| Collections | Categories | |
| Sections | Sections | |
| Articles | Articles | |
Get Your Zendesk Import Done Painlessly
Help Desk Migration is your ultimate solution for a seamless Zendesk import and Zendesk data migration process. We specialize in importing data to Zendesk, utilizing our state-of-the-art Zendesk data importer. Our Zendesk import process is designed to make the transition effortless, whether you're dealing with Zendesk CSV import, custom fields like custom user field and custom organization field, or need to import email addresses according to your business rules.
Our CSV import feature allows you to effortlessly handle large volumes of data with options to customize the import type to your specific needs. With the bulk user import option, you can efficiently import users in bulk, ensuring a swift and accurate transfer of data. We even offer a bulk organization import feature for your convenience.
Our Zendesk import solutions also include the ability to work with CSV data files, allowing you to execute actual imports with ease. You can choose from various import types and options, making Help Desk Migration the go-to platform for all your Zendesk import automation needs. Whether it's ticket imports, additional import types, or automating the entire Zendesk import process, we've got you covered.
Experience the power of Help Desk Migration's Zendesk import solutions and take advantage of our comprehensive import app. Say goodbye to manual data transfers and hello to a more efficient way of conducting business. Trust us for your Zendesk data migration needs and discover the convenience of a bulk user import feature that streamlines the process from start to finish. When it comes to Zendesk import, Help Desk Migration is your trusted partner.
Find out the way to prepare for Zendesk data migration
Prepare for Zendesk data migration by checking an in-depth step-by-step guide
Improve Your Intercom to Zendesk Move with These Options
Import content translations
Move your multilingual knowledge base to your desired help desk platform easily! Take advantage of our “Migrate content translations” option and import translated language versions of each article automatedly.
Omit attachments
Does your targeted platform provide small data storage? Omit attachments, especially if your existing customer support records drop none of its value without them. The data import time will shorten considerably.
Create a new tag to the exported tickets
Are you going to use a existing help desk platform during migration? To exclude disorder, add tags to the imported tickets to identify them from the remaining ones.
Take a look our Demo with custom records by transferring 20 entities
Don't waste your time on guessing. Make sure you understand totally how the entities look like after you’ve exported them. Help Desk Migration’s Demo with custom data allows you choose 20 entities for a test export.
Import newest records first
Opt for this feature to import your most recent records in a chronological order, from newest to oldest. The option applies exclusively to Full Migration.
What is the cost of your Intercom to Zendesk data migration?
And now to the burning question. How much will it cost to switch from Intercom to Zendesk? The price will mostly depend on the records volume you want to migrate, the complexity of your requirements, and the options you’ll use or custom work you’ll inquire. Set a Free Demo to check the Migration Wizard performance and learn how much your data switch will cost.
Run a Demo to get the priceYour Help Desk Data Import or Export is the Whole Way Through
Help Desk Migration solution comes with endless import functions with no compromising on security. We commit to the latest requirements, make regular advancements, and invariably audit all servers.
We enforce a stringent two-factor access policy
Help Desk Migration Wizard secured your information from unwanted accessing with two-factor authentication. Additionally, only users with admin access rights can import your Intercom data. With these security features arranged, you won’t have to worry about information leakage.
Three-layer business data safety
We enable 3 layers of records safety: physical (we secure our hosting facilities against any breach), network (we protect our networks against digital attacks), and application (we protect your business data within our importing platform from prohibited access).
We follow industry-standard principles
We take care of your business records based on all essential security principles. Our Help Desk Migration service has an broad list of compliance, and we are enlarging it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data safety principles.
Reviews inspires us upgrade our service: Few words from our customers
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
Complete Intercom to Zendesk Migration in Several Clicks
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Frequently Asked Questions
Before migrating to Zendesk, prepare your Intercom account and plan your migration date. Create a checklist for turning off features on your Intercom instance and enabling settings on Zendesk. Once you've completed these steps, you start the Free Demo. After data migration, compare Source and Target IDs to ensure everything is in the right place. For a more detailed guide, check the Zendesk Data Migration Checklist
The time it takes to migrate from Intercom to Zendesk depends on several factors: the volume of records you have and the API limits of your Intercom and Zendesk accounts. The higher API limits you have, the faster your Zendesk migration will go.
At Help Desk Migration, we follow all the necessary security standards to safeguard your data during the transfer. We have implemented both organizational and technical measures to ensure your data security. Refer to our security policy for more information.
After completing your Intercom to Zendesk migration, you can test how your help desk records will look on Zendesk.
Once your Demo Migration is complete, review the migration results table to see which records were migrated, failed, or skipped. To ensure everything migrated correctly, download the reports and copy the record IDs to check. The skipped and failed records reports will show the reason for unsuccessful transfers. If you have some questions, contact our support team.
Help Desk Migration ensures you experience no downtime and continue serving your customers seamlessly. Once the Full Data Migration is complete, run a Delta Migration to import only new or updated records from Intercom to Zendesk without duplicating data.
Using the Help Desk Migration service, you can automatedly move from Intercom to Zendesk such records: tickets, agents, contacts, companies, ticket attachments, ticket private and public notes, inline images, ticket custom fields, organization custom fields, contact custom fields, Created_at; Updated_at, knowledge base articles with folders and categories, and inline images.
Migration Wizard is a cloud-based SaaS that doesn’t require installation. You run your Intercom to Zendesk migration on the cloud. Also, you can share the access to Demo or Full Data Migration with your team member or customer.