SysAid import
in a few clicks

Without developers, timelack and hustle. With step-by-step SysAid import setup form.

More details

Spotless SysAid import services just for you

Now, there’s no need to concern yourself about any help desk import issues. Total migration from platform to platform with HDM quick and hassle-free.
Less time & money spent
Lower process cost, a speedy transfer to the new platform, and no need to design the migration script. All with HDM.
Transparent process
Simply prepare your information for migration beforehand and begin moving your records. It’s not necessary to fiddle with anything.
Essential custom records right beside you
Regardless of your reasons, transfer your historical data to the target platform to keep the track of customers easier.
Automated migration

Only the smallest preparations are required from you. We already wrote the migration method.

All you have to do is configure your help desk import preferences and you’re ready to go.

Preserved dependency

Using HDM, you don’t have to worry that all your migrated ticket data will lose their connections to other info.

Whether it is the requester info or customer details, all of this is considered during the process.

Data security

All the passwords you provide throughout the migration procedure are not saved. Only authorized staff can get access to your email profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Data mapping

Decide what piece of info will migrate to your new solution yourself.

While managing the migration setup, you can specify what records to leave behind and what will stay.


The entire process was solely created to let users to complete the migration on their own.

You don’t have to have special skills or exceptional knowledge, just follow the on-screen hints.

Our customers are priority

One of the key priorities of our team is to make a service that we would like to use ourselves. Even though G2 acclaimed our customer care, we develop continuously.

What are the key reasons to import data to SysAid utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.


Simple to use wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their location.


Maintained relations between objects and people

All tickets will be imported to SysAid with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.


Relations illustration

Objects you may import to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to SysAid in several easy steps

We always keep your data safe

We consider security very seriously and have built a comprehensive set of practices, technologies, and policies to help ensure that your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

SysAid import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

Book a Call
— %s