SysAid import
in a few clicks

Without developers, timelack and hustle. With step-by-step SysAid import setup form

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Swift & Furious
It takes you no longer than 20 minutes to set up the import to SysAid and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely where you want them to be.

What are the key reasons to import data to SysAid utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

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Simple to use wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Elective and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their location.

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Maintained relations between objects and people

All tickets will be imported to SysAid with their corresponding agents, contacts, and attachments, that way, saving the previous record of customers' requests.

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Objects you may import to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to SysAid in several easy steps

  • Get ready

    In the target help desk, put up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the SysAid import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and fill out the form to let our migration tool fetch the records.

  • Once you have specified your data source, connect our service with your SysAid to permit the import

  • Select objects

    Choose the records you want to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a free demo to find out how your migration to SysAid will look like and verify that the data migrates accordingly

  • Import to SysAid all data

    Once everything's tested out, choose the best time when the majority of your clients are offline and launch the Full Data Migration.


We always keep your data safe

We consider security very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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SysAid import in a few clicks

Automatically. Securely. Quickly

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