in a few clicks
Without devs, delays and hustle. With help of robust data import wizard.
Safe and SecureYour passwords as well as records are safe with us and will be used for import solely.
Fast & FuriousIt will take you no longer than 15 minutes to set up the import to DeskPRO and start the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, exactly to places you want them to be.
Why import data to DeskPRO
Security firstWe don't share any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.
Easy to use wizard to setup importOur service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Optional and powerful field mappingOnly Help Desk Migration make it easier to automatically transition custom fields, as well as map their destination.
Preserved relations between objects and peopleAll tickets will be imported to DeskPRO with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.
Objects you may import to DeskPRO
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Import data to DeskPRO in 6 simple steps
Register and go to our DeskPRO import wizard.
Link source Help Desk
Pick and link your source service desk with HDM.
Give the right to access your DeskPRO account.
Determine which records have to migrate and which have to stay.
Import small amount of data
Import a predetermined volume of information to see our service in action. No strings attached.
Import to DeskPRO everything
Transfer all your customer service information in a single push.
We keep all data secure
Voice of the customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.