LiveAgent import
in a few clicksHelp Desk Migration partner of LiveAgent

Without techs, delays and hustle. With step-by-step LiveAgent import setup form

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 10 minutes to set up the import to LiveAgent and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, directly to places you want them to be.

What are the key reasons to import data to LiveAgent
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Optional and powerful field mapping

Only Help Desk Migration make it easier to instantly move custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to LiveAgent with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.

Next

Objects you may import to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to LiveAgent in 6 quick steps

  • Get ready

    In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the LiveAgent import.

  • Connect source Help Desk

    Choose your current help desk from the catalogue and fill in the form to enable our migration tool fetch the data.

  • Connect LiveAgent

    After you have specified your data source, connect our service with your LiveAgent to allow the import

  • Select objects

    Select the information that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a cost-free demo to find out how your migration to LiveAgent will look like and verify that the records translates correctly

  • Import to LiveAgent all data

    Once everything's tested out, choose the best time when most of your clients are offline and start the Full Data Migration.

We always keep all of your data secure

We consider security and safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the customers

LiveAgent import in a few clicks

Automatically. Securely. Quickly

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