Live Agent Data Migration in a Moment
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Companies among various areas select our service
How Live Agent Data Migration Goes
You can carry out records import in a few simple moves, using our automated migration tool. If you’re trying to organize a complex data structure, feel free to select our adjusted mode. We’re in place to fulfill your special demands.
Step 1. Connect your source help desk systems with your target help desk platforms
Step 2. Pick the records you’ll be migrating
Step 3. Ensure whether record fields in source and target platforms align. Do the required rearrangements if they don’t
Step 4. Preview the results by initiating Free Demo
Step 5. If the migration looks fine to you, continue with Full Migration
Step 1. Contact our experts for a customized migration
Step 2. Greenlight Help Desk Migration migration ninjas tailor the data migration to your company data structure
Step 3. Perform a Demo Migration to see what your data will be once imported
Step 4. If everything looks fine, launch Full Data Migration
Why Help Desk Migration Is the Right Way for Your Live Agent Migration
Perform Live Agent import in a quick and secure manner
Whether you’re migrating from or to Live Agent, call into play our automated migration solution. It will allow you to migrate all your data to a new help desk system in just a couple of clicks. Thus, you will get your migration accomplished quickly without putting pivotal works on the shelf.
Move your help desk data securely
The Migration Wizard ensures your data security during all phases of the migration process. To ensure the maximal safety of your support service records whether they are in import or at rest, we use established procedures. There encompass conducting approved security audits, retaining our servers safe, following varied commands, and more.
Put into action a qualified migration tool
With a plenty of goal-achieved migrations performed by us, Help Desk migration service has earned plenty of service-connected awards and positive mentions. Besides, we grow our functions. For Help Desk Migration's mission is to take in nearly all of your data migration requests, we remain improving our app and often enhance it with fresh options.
Cut down on grunt work with extended mapping
Spare yourself the enduring work of adding wanted data types or business data throughout Live Agent migration. Help Desk Migration tool enables you map fields and transform your data import. This will keep the original structure of your data with no effort on your part.
Exclude time-out amidst migration
Reduce the promises of abandoning your users neglected by running your data migration during low use time. Get over breaks together with the Delta migration feature that imports historical data since the recent updates. In such a way, the source customer service tool will still be running while you accomplish the help desk software migration.
Depend on Help Desk Migration support agents
Are you encountering challenges with your Live Agent migration? Our support pros is in place to aid you with any obstacles. With multiple experience migrating data, Help Desk Migration experts are well-skilled to provide a successful import of your data.
What Kind of Data Can You Import to and from Live Agent Automatedly?
With Help Desk Migration app, you can with no trouble import sizable piles of various records entities to or from Live Agent. Inspect the parameters of data types you can migrate making use of automated tool without extra assistance from tech service reps.
Do you look for especial Live Agent migration demands?
Schedule a call and tell us about a custom data import.
Help Desk entities
- Departments
- Agents
- Companies
- Contacts
- Tickets
Knowledge Base entities
- Category
- Folder
- Article
Find out the way to prepare for Live Agent data migration
Prepare for Live Agent data migration by checking an in-depth step-by-step guide
What is the Live Agent data migration price?
Your Live Agent data transfer cost build upon the next factors: records volume, the options you’ll require, customizations you’ll choose, and data switch complexity. Run a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.
Run a Demo to get the priceHow do we protect your records during Live Agent import?
Our goal is not just to handle your help desk data migration quick and easy but also safe. This is why we recurrently keep our business data protection bar high.
2FA access
If you demand to avoid the risk of intruders obtaining your data, activate the two-factor access. It will enable an additional protection level by delivering a code to your mobile device each time you log in to Migration Wizard.
Three-layer business data protection
Help Desk Migration enables 3 levels of records protection. At the physical layer, we cover our hosting equipment from any attacks. At the app level, we exclude any illegal log in to your records on our service. And, last but not least, on the network layer, we protect our networks from cyber abuse.
Adhering to security standards
We secure your records based on all essential security levels. Help Desk Migration service possesses an extensive list of compliance, and we keep enlarging it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.
Your review motivates our team
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
