Help Desk Migration partner of Live Agent

Live Agent Data Migration in a Moment

Encoded chats, secure servers, advanced authorization methods
Automated process, zero time-out, avoiding any workflow breaks
Deal charging to deliver a feature + charge balance
Our customers

Companies among various areas select our service

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

How Live Agent Data Migration Goes

You can carry out records import in a few simple moves, using our automated migration tool. If you’re trying to organize a complex data structure, feel free to select our adjusted mode. We’re in place to fulfill your special demands.

Step 1. Connect your source help desk systems with your target help desk platforms

Step 2. Pick the records you’ll be migrating

Step 3. Ensure whether record fields in source and target platforms align. Do the required rearrangements if they don’t

Step 4. Preview the results by initiating Free Demo

Step 5. If the migration looks fine to you, continue with Full Migration

Congrats, you’ve just completed your Live Agent data migration. Now you can get going working with your processes from a expected system.

Step 1. Contact our experts for a customized migration

Step 2. Greenlight Help Desk Migration migration ninjas tailor the data migration to your company data structure

Step 3. Perform a Demo Migration to see what your data will be once imported

Step 4. If everything looks fine, launch Full Data Migration

Congrats on your successful Live Agent data import! So, you can benefit from the abilities of your expected system.

Why Help Desk Migration Is the Right Way for Your Live Agent Migration

Perform Live Agent import in a quick and secure manner

Whether you’re migrating from or to Live Agent, call into play our automated migration solution. It will allow you to migrate all your data to a new help desk system in just a couple of clicks. Thus, you will get your migration accomplished quickly without putting pivotal works on the shelf.

Rocket image
Castle gates

Move your help desk data securely

The Migration Wizard ensures your data security during all phases of the migration process. To ensure the maximal safety of your support service records whether they are in import or at rest, we use established procedures. There encompass conducting approved security audits, retaining our servers safe, following varied commands, and more.

Put into action a qualified migration tool

With a plenty of goal-achieved migrations performed by us, Help Desk migration service has earned plenty of service-connected awards and positive mentions. Besides, we grow our functions. For Help Desk Migration's mission is to take in nearly all of your data migration requests, we remain improving our app and often enhance it with fresh options.

Mapping fields window

Cut down on grunt work with extended mapping

Spare yourself the enduring work of adding wanted data types or business data throughout Live Agent migration. Help Desk Migration tool enables you map fields and transform your data import. This will keep the original structure of your data with no effort on your part.

Exclude time-out amidst migration

Reduce the promises of abandoning your users neglected by running your data migration during low use time. Get over breaks together with the Delta migration feature that imports historical data since the recent updates. In such a way, the source customer service tool will still be running while you accomplish the help desk software migration.

Scheduling window
Support illustration

Depend on Help Desk Migration support agents

Are you encountering challenges with your Live Agent migration? Our support pros is in place to aid you with any obstacles. With multiple experience migrating data, Help Desk Migration experts are well-skilled to provide a successful import of your data.

What Kind of Data Can You Import to and from Live Agent Automatedly?

With Help Desk Migration app, you can with no trouble import sizable piles of various records entities to or from Live Agent. Inspect the parameters of data types you can migrate making use of automated tool without extra assistance from tech service reps.

Do you look for especial Live Agent migration demands?

Schedule a call and tell us about a custom data import.

Help Desk entities

  • Departments
  • Agents
  • Companies
  • Contacts
  • Tickets

Knowledge Base entities

  • Category
  • Folder
  • Article
Download checklist

Find out the way to prepare for Live Agent data migration

Prepare for Live Agent data migration by checking an in-depth step-by-step guide

What is the Live Agent data migration price?

Your Live Agent data transfer cost build upon the next factors: records volume, the options you’ll require, customizations you’ll choose, and data switch complexity. Run a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.

Run a Demo to get the price

How do we protect your records during Live Agent import?

Our goal is not just to handle your help desk data migration quick and easy but also safe. This is why we recurrently keep our business data protection bar high.

2FA access

If you demand to avoid the risk of intruders obtaining your data, activate the two-factor access. It will enable an additional protection level by delivering a code to your mobile device each time you log in to Migration Wizard.

Three-layer business data protection

Help Desk Migration enables 3 levels of records protection. At the physical layer, we cover our hosting equipment from any attacks. At the app level, we exclude any illegal log in to your records on our service. And, last but not least, on the network layer, we protect our networks from cyber abuse.

Adhering to security standards

We secure your records based on all essential security levels. Help Desk Migration service possesses an extensive list of compliance, and we keep enlarging it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.

Your review motivates our team

Packed Live Agent Migration in Several Hits

Import your business data from or to Live Agent with no trouble without disorganizing from what truly matters — solving your customers’ issues.
Start data migration

More useful guides about data import

Willing to know more about help desk software import and customer service upgrading? Look at our knowledge base.

Jira Service Management Alternative: Choose Your IT Service Management Platform

Looking for a Jira Service Management alternative? We’ve got several reasonable options for ...

The 6 Great Help Desk Systems for Shopify

Can you recall the last time you received outstanding customer service? Can you ...

Frequently Asked Questions

Help Desk Migration delivers the Delta migration option, allowing you to seamlessly continue your customer services throughout the migration process. Here's how it works: our automated tool remigrates updated tickets and articles while transferring new items created during the data transfer. By deleting the previous version of a record, duplicates are effectively eliminated.

During the migration process with Help Desk Migration, you have control over the tickets you import. By requesting a Custom Demo, you can migrate selected 20 tickets and 20 articles to evaluate our service firsthand. Furthermore, you can customize the Full Migration by applying filters to determine which data will be transferred.

The duration of your LiveAgent import is determined by the number of records you choose to import and the API limits of your source and destination platforms. To speed up your migration, ask your LiveAgent vendor to increase the API limits.

For a seamless data import to LiveAgent, draft your actions in advance or engage in Migration Planning with our team. If you have a busy schedule, our team can handle your LiveAgent migration.

The default process for importing data to LiveAgent is as follows:

  1. Connect your current help desk and LiveAgent accounts using Migration Wizard.
  2. Select the data you wish to import and map the fields to ensure the correct placement of values.
  3. Match your teammates to ensure the proper assignment of tickets.
  4. Initiate the Free Demo import to preview the results.
  5. Download the Demo results and proceed with the Full Migration.

If you have specific preferences or requirements for your data import, please reach out to us, and we will gladly assist you in adjusting the process accordingly.

Book a Call Chat
— %s