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Help Desk Migration partner of Live Agent

Live Agent Data Migration in a Moment

Encoded chats, secure servers, advanced authorization methods
Automated process, zero time-out, avoiding any workflow breaks
Deal charging to deliver a feature + charge balance
Our customers

Companies among various areas select our service

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How Live Agent Data Migration Goes

You can carry out records import in a few simple moves, using our automated migration tool. If you’re trying to organize a complex data structure, feel free to select our adjusted mode. We’re in place to fulfill your special demands.

Step 1. Connect your source help desk systems with your target help desk platforms

Step 2. Pick the records you’ll be migrating

Step 3. Ensure whether record fields in source and target platforms align. Do the required rearrangements if they don’t

Step 4. Preview the results by initiating Free Demo

Step 5. If the migration looks fine to you, continue with Full Migration

Congrats, you’ve just completed your Live Agent data migration. Now you can get going working with your processes from a expected system.

Step 1. Contact our experts for a customized migration

Step 2. Greenlight Help Desk Migration migration ninjas tailor the data migration to your company data structure

Step 3. Perform a Demo Migration to see what your data will be once imported

Step 4. If everything looks fine, launch Full Data Migration

Congrats on your successful Live Agent data import! So, you can benefit from the abilities of your expected system.

Why Help Desk Migration Is the Right Way for Your Live Agent Migration

Perform Live Agent import in a quick and secure manner

Whether you’re migrating from or to Live Agent, call into play our automated migration solution. It will allow you to migrate all your data to a new help desk system in just a couple of clicks. Thus, you will get your migration accomplished quickly without putting pivotal works on the shelf.

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Castle gates

Move your help desk data securely

The Migration Wizard ensures your data security during all phases of the migration process. To ensure the maximal safety of your support service records whether they are in import or at rest, we use established procedures. There encompass conducting approved security audits, retaining our servers safe, following varied commands, and more.

Put into action a qualified migration tool

With a plenty of goal-achieved migrations performed by us, Help Desk migration service has earned plenty of service-connected awards and positive mentions. Besides, we grow our functions. For Help Desk Migration's mission is to take in nearly all of your data migration requests, we remain improving our app and often enhance it with fresh options.

Mapping fields window

Cut down on grunt work with extended mapping

Spare yourself the enduring work of adding wanted data types or business data throughout Live Agent migration. Help Desk Migration tool enables you map fields and transform your data import. This will keep the original structure of your data with no effort on your part.

Exclude time-out amidst migration

Reduce the promises of abandoning your users neglected by running your data migration during low use time. Get over breaks together with the Delta migration feature that imports historical data since the recent updates. In such a way, the source customer service tool will still be running while you accomplish the help desk software migration.

Scheduling window
Support illustration

Depend on Help Desk Migration support agents

Are you encountering challenges with your Live Agent migration? Our support pros is in place to aid you with any obstacles. With multiple experience migrating data, Help Desk Migration experts are well-skilled to provide a successful import of your data.

What Kind of Data Can You Import to and from Live Agent Automatedly?

With Help Desk Migration app, you can with no trouble import sizable piles of various records entities to or from Live Agent. Inspect the parameters of data types you can migrate making use of automated tool without extra assistance from tech service reps.

Do you look for especial Live Agent migration demands?

Schedule a call and tell us about a custom data import.

Help Desk entities

  • Departments
  • Agents
  • Companies
  • Contacts
  • Tickets

Knowledge Base entities

  • Category
  • Folder
  • Article
Download checklist

Find out the way to prepare for Live Agent data migration

Prepare for Live Agent data migration by checking an in-depth step-by-step guide

How Much Would You Pay for Live Agent Data Import?

Our Live Agent data import price is dependent on the these parts: data mass, the features you’ll need, and data import complexity. Spare few minutes to watch this video to get a thorough calculation.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records. Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
SUPPORT PLANS
Read more about support plans.
Start Free Demo
Free Demo allows you to transfer 20 tickets along with all relations at no cost.
OPTION #2: FOR ENTERPRISE OR COMPLEX PROJECTS ENTERPRISE DATA MIGRATION Enhanced data migration to meet specific customization requirements, large record volume transfer in a secure and automated way, avoided service time-out and saved operations costs. Learn more What we have to offer:

Dedicated secure local AWS server
Onshore data migration is done easily: we provide a dedicated secure AWS server located in your country or state.

Custom Development
Additional features or some specific record or entity to transfer can be developed to enhance and meet the requirements of your migration project.

Migration to any platform
Your source or target platform isn’t on the supported list? We can develop a custom migration for you on the platforms of your choice.

Guided migration setup
Our support service team will guide you on every data migration stage to get the process ideally tailored to your needs.

Highest priority support
Our talented senior support agents take your requests – by email, live chat, or phone call – as the top priority.

Migrating multiple instances
Fast and secure merging of your instances or data transferring from several instances to a single one.

Any other feasible requirest or customization of data migration.
Contact Us
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

How do we protect your records during Live Agent import?

Our goal is not just to handle your help desk data migration quick and easy but also safe. This is why we recurrently keep our business data protection bar high.

2FA access

If you demand to avoid the risk of intruders obtaining your data, activate the two-factor access. It will enable an additional protection level by delivering a code to your mobile device each time you log in to Migration Wizard.

Three-layer business data protection

Help Desk Migration enables 3 levels of records protection. At the physical layer, we cover our hosting equipment from any attacks. At the app level, we exclude any illegal log in to your records on our service. And, last but not least, on the network layer, we protect our networks from cyber abuse.

Adhering to security standards

We secure your records based on all essential security levels. Help Desk Migration service possesses an extensive list of compliance, and we keep enlarging it. These days, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.

Your review motivates our team

Packed Live Agent Migration in Several Hits

Import your business data from or to Live Agent with no trouble without disorganizing from what truly matters — solving your customers’ issues.
Start data migration

More useful guides about data import

Willing to know more about help desk software import and customer service upgrading? Look at our knowledge base.

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