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SolarWinds Service Desk Data Migration in a Snap

Encoded conversations, safe servers, advanced authorization approaches
Automated approach, no operations time-out, no workflow pauses
Flexible charging to deliver a opportunity + rate balance
Our customers

Companies among different fields rely upon our solution

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How SolarWinds Service Desk Data Migration Performs

Our automated migration app allows you import and export data in a few simple actions. However, if you have unique requirements or a non-standard data structure, feel free to go with a custom mode.

Step 1. Connect your current help desk systems with your target help desk tools

Step 2. Select the information you’d want to import

Step 3. Check whether data fields in both help desk systems adjusted. Do the required changes if they don’t

Step 4. See the results by starting Free Demo Migration

Step 5. If the data migration looks great to you, proceed with Full Data Migration

Congrats, you’ve just done with your SolarWinds Service Desk data migration. Now you can begin working with your processes from a future platform.

Step 1. Reach out to us for a customized data migration

Step 2. Empower our migration ninjas modify the data migration to your data structure

Step 3. Start a Demo Migration to see what your data will look like once imported

Step 4. If everything looks great, initiate your Full Data Migration

Congrats on your well-done SolarWinds Service Desk data migration! So now, you can make the most of the abilities of your future platform.

Why Help Desk Migration Is the Great Choice for Your SolarWinds Service Desk Migration

Complete SolarWinds Service Desk import in a quick and secure manner

Our automated migration tool delivers an effective solution, whether you’re migrating your help desk operations from or to SolarWinds Service Desk. With just a few clicks, your support service solution will be ready to perform on a destination system — no need to accept any delay!

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Move your records safely

The Migration Wizard will take care of your data security during all phases of the migration process. We support maximum customer service records defence applying proven runthrough, with regulatory compliance, established server safeguarding, and regular security examinations.

Take advantage of a performant migration tool

Lots of efficient data migrations and lots of awards and approving mentions can guarantee the high standard of Help Desk migration service. Moreover, we grow our functions. Help Desk Migration team proceed to advance our app and move forward novel functioning to handle we’re meeting all your data migration needs.

Mapping fields window

Benefit from extended data mapping features

Help Desk Migration solution will rescue you from copypasting data entities or adding absent data types at the time of SolarWinds Service Desk migration. Help Desk Migration service empowers you map data fields and adjust your data import. You sustain the system of your support service data with small work.

Set up data import without downtime

Import your records during low use hours so your users aren't left behind forgotten. Put away downtime together with the Delta function that imports company data since the recent changes. By migrating company data firstly and then importing the recent changes, it will let you to run your current help desk solution during help desk system import.

Scheduling window
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Let Help Desk Migration support representatives guide you

Don’t worry about encountering issues while doing your SolarWinds Service Desk data import. Help Desk Migration service pros is in place to help you with any obstacles. With lots of familiarity importing business data, Help Desk Migration representatives are well-prepared to ensure a successful import of your records.

What Data Entities Can You Import to and from SolarWinds Service Desk Automatically?

With Help Desk Migration service, you can smoothly migrate massive piles of different data types to or from SolarWinds Service Desk. Check out the selection of record types you can move applying automated service without extra help from tech support team.

Do you have certain SolarWinds Service Desk import needs?

Let us know you need a customized data import.

Help Desk entities

  • Groups
  • Users
  • Sites
  • Requesters
  • Incidents
  • Changes
  • Problems

Knowledge Base entities

  • Top level categories
  • Second level categories
  • Solutions
Download checklist

Find out the way to prepare for SolarWinds Service Desk data migration

Prepare for SolarWinds Service Desk data migration by checking an in-depth step-by-step guide

How Much Would You Pay for SolarWinds Service Desk Data Import?

Our SolarWinds Service Desk data import price rely on the these aspects: data sets, the opportunities you’ll need, and data migration difficulty. Check out this video to learn how to count a detailed calculation.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records. Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
Read more about support plans.
Start Free Demo
Free Demo allows you to transfer 20 tickets along with all relations at no cost.
OPTION #2: FOR ENTERPRISE OR COMPLEX PROJECTS ENTERPRISE DATA MIGRATION Enhanced data migration to meet specific customization requirements, large record volume transfer in a secure and automated way, avoided service time-out and saved operations costs. Learn more What we have to offer:

Dedicated secure local AWS server
Onshore data migration is done easily: we provide a dedicated secure AWS server located in your country or state.

Custom Development
Additional features or some specific record or entity to transfer can be developed to enhance and meet the requirements of your migration project.

Migration to any platform
Your source or target platform isn’t on the supported list? We can develop a custom migration for you on the platforms of your choice.

Guided migration setup
Our support service team will guide you on every data migration stage to get the process ideally tailored to your needs.

Highest priority support
Our talented senior support agents take your requests – by email, live chat, or phone call – as the top priority.

Migrating multiple instances
Fast and secure merging of your instances or data transferring from several instances to a single one.

Any other feasible requirest or customization of data migration.
Contact Us
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

How do we guard your business data during SolarWinds Service Desk import?

Our main task is not just to cope with your help desk data import fast and simple but also safe. This is why we constantly retain our data protection bar high.

2FA access

Forbid unknowns from receiving access your data with our 2FA security function. You’ll receive a code on your mobile phone every time you try to log in to Migration Wizard.

Three-layer business data security

We deliver 3 layers of data security: physical (we take care of our hosting equipment against physical and logical breach), network (we take care of our networks against digital harm), and application (we take care of your records within our migration service from illegal log in).


We take care of your records based on all integral security principles. Our Help Desk Migration service possesses an comprehensive portfolio of compliance, and we keep expanding it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.

Your review motivates the Help Desk Migration team

Packed SolarWinds Service Desk Migration in Several Hits

Import your business data from or to SolarWinds Service Desk conveniently without disarranging from what really matters — fixing your clients’ issues.
Start data migration

Get more guides about data import

Want to get more? Our blog is packed with information on support service upgrading and help desk business records migration. Explore it today!

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