SolarWinds Service Desk Data Migration in a Snap

Encoded conversations, safe servers, advanced authorization approaches
Automated approach, no operations time-out, no workflow pauses
Flexible charging to deliver a opportunity + rate balance
Our customers

Companies among different fields rely upon our solution

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How SolarWinds Service Desk Data Migration Performs

Our automated migration app allows you import and export data in a few simple actions. However, if you have unique requirements or a non-standard data structure, feel free to go with a custom mode.

Step 1. Connect your current help desk systems with your target help desk tools

Step 2. Select the information you’d want to import

Step 3. Check whether data fields in both help desk systems adjusted. Do the required changes if they don’t

Step 4. See the results by starting Free Demo Migration

Step 5. If the data migration looks great to you, proceed with Full Data Migration

Congrats, you’ve just done with your SolarWinds Service Desk data migration. Now you can begin working with your processes from a future platform.

Step 1. Reach out to us for a customized data migration

Step 2. Empower our migration ninjas modify the data migration to your data structure

Step 3. Start a Demo Migration to see what your data will look like once imported

Step 4. If everything looks great, initiate your Full Data Migration

Congrats on your well-done SolarWinds Service Desk data migration! So now, you can make the most of the abilities of your future platform.

Why Help Desk Migration Is the Great Choice for Your SolarWinds Service Desk Migration

Complete SolarWinds Service Desk import in a quick and secure manner

Our automated migration tool delivers an effective solution, whether you’re migrating your help desk operations from or to SolarWinds Service Desk. With just a few clicks, your support service solution will be ready to perform on a destination system — no need to accept any delay!

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Move your records safely

The Migration Wizard will take care of your data security during all phases of the migration process. We support maximum customer service records defence applying proven runthrough, with regulatory compliance, established server safeguarding, and regular security examinations.

Take advantage of a performant migration tool

Lots of efficient data migrations and lots of awards and approving mentions can guarantee the high standard of Help Desk migration service. Moreover, we grow our functions. Help Desk Migration team proceed to advance our app and move forward novel functioning to handle we’re meeting all your data migration needs.

Mapping fields window

Benefit from extended data mapping features

Help Desk Migration solution will rescue you from copypasting data entities or adding absent data types at the time of SolarWinds Service Desk migration. Help Desk Migration service empowers you map data fields and adjust your data import. You sustain the system of your support service data with small work.

Set up data import without downtime

Import your records during low use hours so your users aren't left behind forgotten. Put away downtime together with the Delta function that imports company data since the recent changes. By migrating company data firstly and then importing the recent changes, it will let you to run your current help desk solution during help desk system import.

Scheduling window
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Let Help Desk Migration support representatives guide you

Don’t worry about encountering issues while doing your SolarWinds Service Desk data import. Help Desk Migration service pros is in place to help you with any obstacles. With lots of familiarity importing business data, Help Desk Migration representatives are well-prepared to ensure a successful import of your records.

What Data Entities Can You Import to and from SolarWinds Service Desk Automatically?

With Help Desk Migration service, you can smoothly migrate massive piles of different data types to or from SolarWinds Service Desk. Check out the selection of record types you can move applying automated service without extra help from tech support team.

Do you have certain SolarWinds Service Desk import needs?

Let us know you need a customized data import.

Help Desk entities

  • Groups
  • Users
  • Sites
  • Requesters
  • Incidents
  • Changes
  • Problems

Knowledge Base entities

  • Top level categories
  • Second level categories
  • Solutions
Download checklist

Find out the way to prepare for SolarWinds Service Desk data migration

Prepare for SolarWinds Service Desk data migration by checking an in-depth step-by-step guide

Opportunities to Improve the Effectiveness of Your SolarWinds Service Desk Data Migration

Apply an extra tag to the moved tickets

Are you going to work a current help desk tool during migration? To exclude mistakes, apply extra tags to the imported tickets to distinguish them from the existing ones.

What is the SolarWinds Service Desk data migration price?

Your SolarWinds Service Desk data switch cost lean on the suceeding points: records volume, the options you’ll require, customizations you’ll use, and migration complexity. Run a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.

Run a Demo to get the price

How do we guard your business data during SolarWinds Service Desk import?

Our main task is not just to cope with your help desk data import fast and simple but also safe. This is why we constantly retain our data protection bar high.

2FA access

Forbid unknowns from receiving access your data with our 2FA security function. You’ll receive a code on your mobile phone every time you try to log in to Migration Wizard.

Three-layer business data security

We deliver 3 layers of data security: physical (we take care of our hosting equipment against physical and logical breach), network (we take care of our networks against digital harm), and application (we take care of your records within our migration service from illegal log in).


We take care of your records based on all integral security principles. Our Help Desk Migration service possesses an comprehensive portfolio of compliance, and we keep expanding it. Presently, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection fundamentals.

Your review motivates the Help Desk Migration team

Packed SolarWinds Service Desk Migration in Several Hits

Import your business data from or to SolarWinds Service Desk conveniently without disarranging from what really matters — fixing your clients’ issues.
Start data migration

Get more guides about data import

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Frequently Asked Questions

Audit the data on your service desk and decide what needs to be migrated. Consider what settings to configure on source and target service desks and start the migration. Finally, download the reports to see if the migrated IDs are correct. If you’re confused, do the Migration Planning with us and set up a Free Demo to get more insights.

By running automated data migration with Help Desk Migration, you ensure a secure, accurate, and seamless data transfer to SolarWinds Service Desk. It helps you run a code-free migration that causes no downtimes on the customers’ side.

It depends on the volume of data to be migrated and the API limits of the source and target service desks. High API limits reduce the duration of data migration.

Run a data audit on your old service desk and turn off triggers and automation on your target platform. Then connect your source and target tools to the Migration Wizard and select the objects to transfer. Map the fields and run the migration. Once it’s complete, download and examine the migration reports.

Help Desk Migration meets the essential data protection and security standards and provides organizational and technical measures to keep data safe during migration. Check our security policy to learn more.

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