ServiceDesk Plus import
in a few clicks

Without devs, timelack and hustle. With step-by-step ServiceDesk Plus import setup form

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Quick & Furious
It will take you no longer than 15 minutes to set up the import to ServiceDesk Plus and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly where you want them to be.

Why import data to ServiceDesk Plus
using Help Desk Migration?

Security first

We don't share any of your information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Alternative and powerful field mapping

Only Help Desk Migration make it easier to automatically transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to ServiceDesk Plus with their respective agents, contacts, and attachments, thus, saving the record of customers' requests.

Next

Objects you may import to ServiceDesk Plus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to ServiceDesk Plus in six simple steps

  • Prepare

    In the new help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the ServiceDesk Plus import.

  • Choose your current help desk from the list and fill out the form to permit our migration tool fetch the records.

  • After you've selected your data source, connect our service with your ServiceDesk Plus to allow the import

  • Select objects

    Choose the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a cost-free demo to find out how your migration to ServiceDesk Plus will look like and verify that the data migrates accordingly

  • Import to ServiceDesk Plus everything

    Once everything's tested out, choose a good time when most of your clients are offline and start the Full Data Migration.

We keep all data safe

We take safety very seriously and have established a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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ServiceDesk Plus import in a few clicks

Automatically. Securely. Quickly

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