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All-out HelpShift Data Export in a Few Clicks

Encrypted dialogues, safe servers, newest authorization ways
Automated method, don't have time-out, no workflow drops
Flexible pricing to deliver а opportunity + fee balance
Our customers

Companies across various niches confident in our solution

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How HelpShift Data Migration Runs

You can carry out data migration in a few simple moves, using our automated migration service. However, if you have unique needs or a distinct data structure, feel free to go with a custom approach.

Step 1. Connect your HelpShift and future help desk system to our migration solution

Step 2. Pick the information you’d want to export to the future help desk

Step 3. Double-check you've mapped the record fields correspondingly

Step 4. See the results with our Free Demo Migration

Step 5. If you’re happy with the results, continue with your Full Migration.

That’s it! You’ve successfully exported all your HelpShift customer support data to the new solution.

Step 1. Get in touch with our experts to begin your personalized HelpShift data export

Step 2. Greenlight Help Desk Migration specialists to work the data migration run, so it’s just right for you

Step 3. Look at how it runs applying our Free Demo Migration

Step 4. Go with your Full Migration if a fresh setup works fine to you

Good going! Your HelpShift records are now on the targeted system.

Why Is Help Desk Migration a Right Tool for HelpShift Data Migration?

Streamline your HelpShift data migration flow

Complete your HelpShift data migration flow Our automated migration app lets you migrate huge HelpShift data volumes without any coding or breaks. Transfer your tickets, contacts, and other data with just several clicks!

Rocket image
Castle gates

Preserve your business data secured

Our Migration Wizard will keep your HelpShift data entities shielded before, during, and after data migration. We deliver maximal protection through rigorous audits, rigorous updates, and uncompromising authorization requirements. We pride ourselves on our expertise to fit in with a solid list of security demands and Help Desk Migration list of compliance constantly enlarges.

Depend on a tried and tested migration service across sectors

Having efficiently moved piles of data, we keep on advancing our migration service — oftentimes including fresh functionalities and supported customer support solutions. Loads of effectively exported data, a rapidly growing client and partner base, hundreds satisfied reviews, and a multiple of service-related awards show the range and excellence of Help Desk Migration platform. And we never stop advancing, with regular rollouts of new and updated capabilities and supported help desk systems.

Mapping fields window

Exclude oversights with up-to-date mapping

Lay aside tiring and error-ridden copy-pasting to map configured and custom fields during your HelpShift transfer. With our Migration Wizard, it takes you just several clicks to set the path of your records while preserving all the connections between them. With just several, you can alter your data transfer and determine the way to order your records in the destination system while preserving all the connections.

Complete the migration without impacting your clients

With our app, your HelpShift transfer won’t influence your customer service workflow. It enhances you to pick the the least busy time to perform your help desk migration. What’s more, you can pick to export company data first, and next benefit from the Delta migration opportunity to migrate the latest changes only. Therefore, you can work using the source system as long as the export is still taking place.

Scheduling window
Support illustration

Count on our support representatives

Facing difficulties with your HelpShift transfer? No worries — our service representatives can guide you. Don't worry about tech difficulties. Help Desk Migration support agents has the needed mastery and experience to tackle any tasks during the transfer. You can rely on our service agents to enhance the migration flow handy for you.

What Kinds of Data Can You Move from HelpShift with Help Desk Migration Solution?

Help Desk Migration app permits you export a varying range of record types, all while adjusting to the native format of the desired help platform. Employing our automated migration service, you can without difficulty move from HelpShift the upcoming data objects.

If you have unique needs that aren't described, contact us to tailor customized data migration.

Help Desk entities

  • Agents
  • Users
  • Issues

Knowledge Base entities

  • Apps
  • Sections
  • FAQ's
Download checklist

Find out the way to prepare for HelpShift data migration

Prepare for HelpShift data migration by checking an in-depth step-by-step guide

How Much Would You Pay for HelpShift Data Migration

HelpShift data migration cost varies depending on your certain needs. Watch this video for standard migration scenarios and their costs. If this doesn’t embrace your non-standard needs, feel free to contact us for a quote.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records. Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
Read more about support plans.
Start Free Demo
Free Demo allows you to transfer 20 tickets along with all relations at no cost.
OPTION #2: FOR ENTERPRISE OR COMPLEX PROJECTS ENTERPRISE DATA MIGRATION Enhanced data migration to meet specific customization requirements, large record volume transfer in a secure and automated way, avoided service time-out and saved operations costs. Learn more What we have to offer:

Dedicated secure local AWS server
Onshore data migration is done easily: we provide a dedicated secure AWS server located in your country or state.

Custom Development
Additional features or some specific record or entity to transfer can be developed to enhance and meet the requirements of your migration project.

Migration to any platform
Your source or target platform isn’t on the supported list? We can develop a custom migration for you on the platforms of your choice.

Guided migration setup
Our support service team will guide you on every data migration stage to get the process ideally tailored to your needs.

Highest priority support
Our talented senior support agents take your requests – by email, live chat, or phone call – as the top priority.

Migrating multiple instances
Fast and secure merging of your instances or data transferring from several instances to a single one.

Any other feasible requirest or customization of data migration.
Contact Us
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

Export Your HelpShift Records Securely

Help Desk Migration app provides endless migration features without compromising on security. We frequently audit all servers and make updates, so that your data is safe based on the latest standards.

Safe authentication

Our Migration Wizard secured your records from illegal getting access with two-factor access. On top of that, your company representatives can only transfer HelpShift data if they have admin rights. With these safety features arranged, you won’t have to worry about data leak.

3-level data safety for your business data

We take care your records at 3 layers: physical — the physical safety of the equipment involved in the HelpShift export flow, network — the security of your information when it’s in migration, and application — the safety of the code and records within our export platform.


Obeying numerous commands can make data migration more complex. You can rest assured that we are satisfying all crucial levels, which includes PCI (Level 1), CCPA, HIPAA, and GDPR.

Your feedback is what keeps us going

Accelerate Your HelpShift Data Export

HelpShift just won’t drags you back anymore. Improve your customer service by exporting to an all-encompassing help desk platform. Leave us to manage the export automatedly.
Start data migration

Guides you might find helpful

Excited to explore more about Help Desk Migration? Explore our blog for more information about our data export functionality and support service improvement options.

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