in a few clicks
Without devs, delays and hustle. With help of robust data import wizard.
Safe and SecureYour passwords as well as records are safe with us and will be used for import solely.
Quick & FuriousIt will take you no longer than 15 minutes to set up the import to HelpShift and start the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, exactly to places you want them to be.
Why import data to HelpShift
Security firstWe don't share any of your personal information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.
Easy to get around wizard to setup importOur service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Elective and powerful field mappingOnly Help Desk Migration allows you to automatically move custom fields, as well as map their destination.
Preserved relations between objects and peopleAll tickets will be imported to HelpShift with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.
Objects you may import to HelpShift
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to HelpShift in several simple steps
In the new help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the HelpShift import.
Link source Help Desk
Choose your current help desk from the list and fill in the form to permit our migration tool fetch the records.
After you have selected your data source, connect our service with your HelpShift to enable the import
Choose the records you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a cost-free demo to see how your migration to HelpShift will look like and verify that the records migrates properly
Import to HelpShift everything
Once everything's tested out, pick the best time when the majority of your customers are offline and initiate the Full Data Migration.
We keep all data secure
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT