Oracle Service Cloud (RightNow) import
in a few clicks

Without developers, timelack and hustle. With step-by-step Oracle Service Cloud (RightNow) import setup form.

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Spotless Oracle Service Cloud (RightNow) import services just for you

Now, there’s no need to worry about any help desk import issues. Full migration from platform to platform with HDM quick and simple.
Less time & money spent
Lower process cost, a speedy transfer to the new help desk, and no need to develop the migration script. All with HDM.
Transparent process
Simply prepare your information for migration in advance and begin moving your records. It’s not necessary to fiddle with anything.
Key custom records with you
Regardless of your reasons, transfer your historical data to the target platform to keep the track of customers easier.
Automatic import services

Why waste time transferring things by yourself when a machine can do it?

Our migration system will manage every piece of info so you don’t have to.

Connection coherence

All your customer records will move with the correct structure. Together with its smallest details, all data structure will be maintained.

The same goes for the help desk and CSV data. As a result, you get useable information.

Your info is protected

When you provide your passwords to our system, you can rest assured.

Only authorized employees that directly work with your migration will be able to access to your profile info.

All incoming and outcoming information is shielded by the data encryption systems to prevent any risks.

Place your records

There’s no need to conduct extensive data audits to get started on your migration.

You can do all of this by using our data mapping system. Choose what you want to transfer and say where it goes just by clicking the necessary checkboxes.

Robust but transparent

You don’t need to learn the platform peculiarities to make full use of it.

Handy on-screen instructions will assist you in moving your records quickly and effectively. As a result, you can move data just about to any platform you want.

Great customer service

Our main goal is to make our service as enjoyable to you as as feasible, as evident by G2. We always aim for high-level service and proper communication.

Regardless of the way you contact us, we are always happy to help you with the import.


What are the key reasons to import data to Oracle Service Cloud (RightNow) utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transfer custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Oracle Service Cloud (RightNow) with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.

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Relations illustration

Objects you may import to Oracle Service Cloud (RightNow)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Oracle Service Cloud (RightNow) in six easy steps

  • Get ready

    In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Oracle Service Cloud (RightNow) import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and fill in the form to allow our migration tool fetch the records.

  • After you've selected your data source, connect our service with your Oracle Service Cloud (RightNow) to allow the import.

  • Choose objects

    Choose the information that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a cost-free demo to find out how your migration to Oracle Service Cloud (RightNow) will look like and confirm that the records translates properly.

  • Import to Oracle Service Cloud (RightNow) all data

    After everything's tested, choose the best time when most of your customers are offline and begin the Full Data Migration.

We always keep your data safe

We consider security very seriously and have developed a comprehensive set of practices, technologies, and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Oracle Service Cloud (RightNow) import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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