Outlook import
in a few clicks

Without developers, delays and hustle. With step-by-step Outlook import setup form

Features Objects Pricing Testimonials

Migrate from Zendesk

To Outlook

Your email

More details

Safe and Secure

Your passwords as well as data are safe with us and will be used for import solely.

Quick & Furious

It will take you no longer than 20 minutes to set up the import to Outlook and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to Outlook
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to Outlook with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

Objects you may import to Outlook

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Companies
Folders

Import data to Outlook in several easy steps

Prepare
Sign up and go to our migration wizard.
Connect source Help Desk
Opt and connect your source support desk with HDM.
Connect Outlook
Give access to your Outlook account.
Clarify your needs
Let us know exactly what aspects of your migration you wish to fine-tune
Have your preferences estimated
We'll investigate your application and get back to you with a cost and a scope of tasks.
Import to Outlook all data
Transfer all your customer support information in a single push.

We keep your data secure

We take security very seriously and have established an in-depth set of practices , technologies , and policies to help guarantee your data is protected.

Read our security manual

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Outlook

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

Name

Phone

Automated Migration price

During automated migration we transfer records , including relations between them.

Custom Migration price

Any modules, any requirements.

Start free demo migration

Request custom migration

Start new estimation

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Have any questions?

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Voice of the clients

Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Gauthier Escorbiac Supervisor of Customer Service at Thule Group
The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
Roller Luke Director of Operation at The Core Technology Group
Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Jason Morehouse CEO, Co-founder at CHECKFRONT

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