Outlook import
in a few clicks

Without developers, delays and hustle. With step-by-step Outlook import setup form

Safe and Secure

Your passwords as well as data are safe with us and will be used for import solely.

Quick & Furious

It will take you no longer than 20 minutes to set up the import to Outlook and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to Outlook utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to Outlook with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

Objects you may import to Outlook

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Outlook in several easy steps

Prepare
In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Outlook import.
Connect source Help Desk
Choose your current help desk from the catalogue and fill in the form to permit our migration tool fetch the data.
Connect Outlook
Once you have specified your data source, connect our service with your Outlook to permit the import
Choose objects
Select the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Perform a free demo to see how your migration to Outlook will look like and confirm that the data translates accordingly
Import to Outlook everything
Once everything's checked, choose a good time when the majority of your customers are offline and launch the Full Data Migration.

We keep your data secure

We take security very seriously and have established an in-depth set of practices , technologies , and policies to help guarantee your data is protected.

Read our security manual