96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Outlook import
in a few clicks

Without developers, delays and hustle. With step-by-step Outlook import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to Outlook and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to Outlook utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

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Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Elective and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.

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Preserved relations between objects and people

All tickets will be imported to Outlook with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

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Objects you may import to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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Import data to Outlook in several easy steps

  • Prepare

    In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Outlook import.

  • Connect source Help Desk

    Choose your current help desk from the catalogue and fill in the form to permit our migration tool fetch the data.

  • Connect Outlook

    Once you have specified your data source, connect our service with your Outlook to permit the import

  • Choose objects

    Select the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a free demo to see how your migration to Outlook will look like and confirm that the data translates accordingly

  • Import to Outlook everything

    Once everything's checked, choose a good time when the majority of your customers are offline and launch the Full Data Migration.

We keep your data secure

We take security very seriously and have established an in-depth set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Outlook import in a few clicks

Automatically. Securely. Quickly

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