Outlook import
in a few clicks
Without developers, delays and hustle. With step-by-step Outlook import setup form.
Outlook import
Outlook import tool you’ve been looking for
Your platform import issues are behind you now. Full platform to platform migration with HDM fast and simple.Save time & money
Lower price, a speedy transition to the new help desk, and no need to design the migration script. All with HDM.Smooth process
Simply get the customer info ready for the import in advance and begin moving your data. It’s not necessary to fiddle with anything.Essential custom records aside
Regardless of your reasons, move your historical data to the new tool to keep the track of customers easier.Automated migration
Only the smallest preparations are to get done on your side. We already created the script.
All you have to do is configure your platform import requirements and you’re ready to start.
Maintained dependency
Using HDM, you don’t have to worry that all your moved customer service data will lose their connections to other info.
Whether it is sender info or customer details, all of this is considered during the process.
Data protection
All the credentials you provide during the migration procedure are not stored. Only authorized staff can get access to your accounts or help desk dashboards.
All the information you provide is behind a thick wall from the outside world.
Place your data
It’s not required to make extensive data audits to start your data import.
You can do all of this by using our data mapping system. Choose what you want to transfer and determine where it goes just by clicking the necessary boxes.
Powerful & accessible
You don’t need to understand the system to use it to its full.
Helpful on-screen guides will help you transfer your records quickly and effectively. As a result, you can set up a data import just about anywhere you need.
Our customers are priority
One of the key priorities of our company is to provide a service that we would like to use ourselves. Even though G2 recognized our customer support, we develop continuously.
Why import data to Outlook utilizing Help Desk Migration?
Security first
We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to get around wizard to setup import
Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Elective and powerful field mapping
Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.Next
Preserved relations between objects and people
All tickets will be imported to Outlook with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.Next
Objects you may import to Outlook
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to Outlook in several easy steps
Prepare
In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Outlook import.
Connect source Help Desk
Choose your current help desk from the catalogue and fill in the form to permit our migration tool fetch the data.
Connect Outlook
Once you have specified your data source, connect our service with your Outlook to permit the import.
Choose objects
Select the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Perform a free demo to see how your migration to Outlook will look like and confirm that the data translates accordingly.
Import to Outlook everything
Once everything's checked, choose a good time when the majority of your customers are offline and launch the Full Data Migration.
We keep your data secure
We take security very seriously and have established an in-depth set of practices, technologies, and policies to help guarantee your data is protected.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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