in a few clicks
Without devs, delays and hustle. Via robust data import wizard.
Secure and SafeYour passwords along with data are safe with us and will be used for import solely.
Efficient & FuriousIt takes you no longer than 15 minutes to set up the import to Groove and start the test data transfer.
All Data ImportHDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.
What are the key reasons to import data to Groove
Security firstWe do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.
Easy to understand wizard to setup importOur service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.
Alternative and powerful field mappingOnly Help Desk Migration lets you instantly transition custom fields, as well as map their destination.
Maintained relations between objects and peopleAll tickets will be imported to Groove with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.
Objects you may import to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to Groove in six simple steps
In the target help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Groove import.
Link source Help Desk
Choose your current help desk from the list and fill in the form to let our migration tool fetch the data.
Once you've specified your data source, connect our service with your Groove to allow the import
Select the information you want to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a free demo to find out how your migration to Groove will look like and verify that the records translates accurately
Import to Groove everything
After everything's tested out, pick a good time when most of your clients are offline and initiate the Full Data Migration.
We always keep all data secure
Have any questions?
Voice of the buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT