Groove import
in a few clicks

Name: Groove Import From Any Helpdesk
Brand: Groove
Rating: 5 (1 reviews)

Without devs, delays and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with data are safe with us and will be used for import solely.

Efficient & Furious

It takes you no longer than 15 minutes to set up the import to Groove and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, exactly to places you want them to be.

What are the key reasons to import data to Groove
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to Groove with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Objects you may import to Groove

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to Groove in six simple steps

Get ready

Register and go to our Groove import wizard.
Link source Help Desk

Pick and connect your source service desk with HDM.
Connect Groove

Give access to your Groove account.
Select objects

Determine which records have to move and which have to stay.
Import small amount of data

Import a limited amount of records to see our product in action. No strings attached.
Import to Groove everything

Transfer all your customer service records in a single push.

We always keep all data secure

We consider safety very seriously and have built a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.

Read our security guidebook

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Groove

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.