Groove Data Migration with No Coding Skills from Your Side Necessary
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Companies among many industries rely on our solution
How Groove Data Migration Performs
You can carry out data import in five simple moves, applying our automated migration service. If you’re managing a complex data structure, feel free to go with our tailored way. We’re in place to comply with your unique requirements.
Step 1. Link your current and future help desk systems
Step 2. Select the data you’d need to migrate
Step 3. Ensure the record fields adjusted in both help desk platforms and fix up if needed
Step 4. Start a Free Demo to preview how your records will look after the migration
Step 5. If everything looks right, continue the Full migration
Step 1. Get in touch with our support team to get rolling working on customized data migration
Step 2. Greenlight Help Desk Migration migration ninjas work on data data import that suits your specific data structure
Step 3. Perform a Demo Migration to see what your data will be once migrated
Step 4. Move ahead Full Migration if a fresh setup looks superior to you
Why Help Desk Migration Is the Intact Service for Your Groove Migration
Complete Groove import in a quick and secure manner
Our automated migration tool delivers a productive solution, whether you’re importing your customer service operations from or to Groove. With just a few clicks, your support service platform will be up and running on a future solution — no need to accept any holdback!
Move your records in safe
The Migration Wizard handle your data security during all phases of the migration process. To ensure the maximal safety of your records whether they are in migration or at rest, we apply tested practices. These contain conducting constant security analysis, reserving our servers guarded, obeying several instructions, and more.
Take advantage of a qualified migration solution
With a plenty of efficient data import done by our Migration Wizard, our migration service has gained plenty of service-linked awards and favorable reviews. And our aspiration for quality does not drop there. Because Help Desk Migration's aim is to contain most of your data import needs, we continue improving our tool and regularly add to it with new functioning.
Decrease legwork with extended mapping
Free yourself from the challenging load of adding absent record types or help desk data at the time of Groove migration. Now you can map standard and custom-made ticket fields, or else transform your data import right in our migration service. You retain the structure of your support service data with minimum effort.
Bypass downtime amidst migration
Reduce the guesses of abandoning your users forgotten by preparing your data migration during low use time. Look for a way to migrate without termination at all? Take advantage the Delta migration opportunity. In such a manner, the existing support service platform will still be in service whilst you complete the help desk system migration.
Allow Help Desk Migration support pros help you
Are you encountering challenges with your Groove data import? Permit Help Desk Migration support representatives check your problem. With years of expertise migrating support data, Help Desk Migration representatives are well-seasoned to confirm a well-done migration of your business data.
What Data Entities Can You Import to and from Groove Automatically?
With Help Desk Migration service, you can without trouble migrate huge amount of various data entities to or from Groove. Review the set of data entities you can migrate making use of automated service without extra help from tech experts.
Do you need certain Groove data migration inquirements?
Let's discuss your specific needs for a unique data import.
Help Desk entities
- Groups
- Users
- Customers
- Tickets
Knowledge Base entities
- Category
- Categories
- Articles
Find out the way to prepare for Groove data migration
Prepare for Groove data migration by checking an in-depth step-by-step guide
How Much Would You Pay for Groove Data Import?
Our Groove data import cost is based on the these points: data pieces, the features you’ll need, and data import difficulty. Spare few minutes to watch this video to learn how to do a accurate estimation.
Dedicated secure local AWS server
Onshore data migration is done easily: we provide a dedicated secure AWS server located in your country or state.
Custom Development
Additional features or some specific record or entity to transfer can be developed to enhance and meet the requirements of your migration project.
Migration to any platform
Your source or target platform isn’t on the supported list? We can develop a custom migration for you on the platforms of your choice.
Guided migration setup
Our support service team will guide you on every data migration stage to get the process ideally tailored to your needs.
Highest priority support
Our talented senior support agents take your requests – by email, live chat, or phone call – as the top priority.
Migrating multiple instances
Fast and secure merging of your instances or data transferring from several instances to a single one.
How do we guard your business data during Groove import?
Our key aim is not just to carry out your help desk import fast and simple but also safe. That’s why we constantly keep our data guard bar high.
2FA access
If you demand to terminate the danger of strangers accessing your data, activate the 2FA access. It will offer an extra security level by sending a code to your mobile phone each time you log in to Migration Wizard.
Three-layer business data protection
Help Desk Migration ensures 3 levels of business records safety. At the physical level, we cover our data hosting equipment from logical and physical attacks. At the app layer, we exclude any unsanctioned entry to your business records on our platform. And, last but not least, on the network level, we secure our networks against cyber harm.
Security compliance
Help Desk Migration service accomplishes to upmost security fundamentals, delivering maximum protection for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data protection levels. And our broad compliance set is getting expanded.
Your review encourages us
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
