Help Desk Migration partner of Groove

Groove Data Migration with No Coding Skills from Your Side Necessary

Encoded conversations, secured servers, newest authorization ways
Automated approach, zero time-out, excluded workflow pauses
Fair charging to guarantee a feature + fee balance
Our customers

Companies among many industries rely on our solution

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How Groove Data Migration Performs

You can carry out data import in five simple moves, applying our automated migration service. If you’re managing a complex data structure, feel free to go with our tailored way. We’re in place to comply with your unique requirements.

Step 1. Link your current and future help desk systems

Step 2. Select the data you’d need to migrate

Step 3. Ensure the record fields adjusted in both help desk platforms and fix up if needed

Step 4. Start a Free Demo to preview how your records will look after the migration

Step 5. If everything looks right, continue the Full migration

That’s it! You’re all accomplished your Groove data migration. So, you can start your processes to your destination help desk solution.

Step 1. Get in touch with our support team to get rolling working on customized data migration

Step 2. Greenlight Help Desk Migration migration ninjas work on data data import that suits your specific data structure

Step 3. Perform a Demo Migration to see what your data will be once migrated

Step 4. Move ahead Full Migration if a fresh setup looks superior to you

You’ve just accomplished your Groove data migration! Enjoy the perks of your new system.

Why Help Desk Migration Is the Intact Service for Your Groove Migration

Complete Groove import in a quick and secure manner

Our automated migration tool delivers a productive solution, whether you’re importing your customer service operations from or to Groove. With just a few clicks, your support service platform will be up and running on a future solution — no need to accept any holdback!

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Castle gates

Move your records in safe

The Migration Wizard handle your data security during all phases of the migration process. To ensure the maximal safety of your records whether they are in migration or at rest, we apply tested practices. These contain conducting constant security analysis, reserving our servers guarded, obeying several instructions, and more.

Take advantage of a qualified migration solution

With a plenty of efficient data import done by our Migration Wizard, our migration service has gained plenty of service-linked awards and favorable reviews. And our aspiration for quality does not drop there. Because Help Desk Migration's aim is to contain most of your data import needs, we continue improving our tool and regularly add to it with new functioning.

Mapping fields window

Decrease legwork with extended mapping

Free yourself from the challenging load of adding absent record types or help desk data at the time of Groove migration. Now you can map standard and custom-made ticket fields, or else transform your data import right in our migration service. You retain the structure of your support service data with minimum effort.

Bypass downtime amidst migration

Reduce the guesses of abandoning your users forgotten by preparing your data migration during low use time. Look for a way to migrate without termination at all? Take advantage the Delta migration opportunity. In such a manner, the existing support service platform will still be in service whilst you complete the help desk system migration.

Scheduling window
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Allow Help Desk Migration support pros help you

Are you encountering challenges with your Groove data import? Permit Help Desk Migration support representatives check your problem. With years of expertise migrating support data, Help Desk Migration representatives are well-seasoned to confirm a well-done migration of your business data.

What Data Entities Can You Import to and from Groove Automatically?

With Help Desk Migration service, you can without trouble migrate huge amount of various data entities to or from Groove. Review the set of data entities you can migrate making use of automated service without extra help from tech experts.

Do you need certain Groove data migration inquirements?

Let's discuss your specific needs for a unique data import.

Help Desk entities

  • Groups
  • Users
  • Customers
  • Tickets

Knowledge Base entities

  • Category
  • Categories
  • Articles
Download checklist

Find out the way to prepare for Groove data migration

Prepare for Groove data migration by checking an in-depth step-by-step guide

Options to Accelerate Your Groove Data Migration Even Lighter

Apply an additional tag to the imported tickets

Choose more tags to the imported tickets — this way, you won’t mix up them with those remaining. You may further sort the tickets by adding tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

What is the Groove data migration price?

The cost of your Groove data switch will mostly depend on the records volume you want to migrate, the complexity of your requirements, and the options you’ll choose or customizations you’ll inquire. Set a Free Demo to check the Migration Wizard work and figure out how much your data transfer will cost.

Run a Demo to get the price

How do we guard your business data during Groove import?

Our key aim is not just to carry out your help desk import fast and simple but also safe. That’s why we constantly keep our data guard bar high.

2FA access

If you demand to terminate the danger of strangers accessing your data, activate the 2FA access. It will offer an extra security level by sending a code to your mobile phone each time you log in to Migration Wizard.

Three-layer business data protection

Help Desk Migration ensures 3 levels of business records safety. At the physical level, we cover our data hosting equipment from logical and physical attacks. At the app layer, we exclude any unsanctioned entry to your business records on our platform. And, last but not least, on the network level, we secure our networks against cyber harm.

Security compliance

Help Desk Migration service accomplishes to upmost security fundamentals, delivering maximum protection for your business records. We are compatible with HIPAA, CCPA, PCI DSS Level 1, GDPR, and other crucial data protection levels. And our broad compliance set is getting expanded.

Your review encourages us

Packed Groove Migration in a Couple Hits

Import your business data from or to Groove without trouble and without disrupting your highest objective of sorting out your customers’ matters.
Start data migration

Get more guides about data import

Want to get more? Our resources is providing information on customer service enhancement and help desk data migration. Take a look at it!

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Frequently Asked Questions

Audit and cleanse data on your current help desk and consider what records to migrate to Groove. Also, enlist the triggers and notifications that should be deactivated during the migration and settings configured on Groove afterward. Then, launch the migration. After it’s complete, download the reports and check the migrated IDs. Migration planning with the Help Desk Migration team facilitates accurate data transfer.

Whether you want to migrate data from another help desk or a CSV file, the Migration Wizard and Help Desk Migration team help you do this simply and efficiently. Setting up a Free Demo or requesting a Personalized Demo will throw light on the process.

  1. Prepare your source help desk by auditing data and deleting irrelevant and duplicate records.
  2. Turn off/on the required settings on both help desk systems.
  3. Connect your Groove and the other tool to the Migration Wizard and choose what objects to migrate.
  4. Map data and start data migration.
  5. Check the migration results once the migration is complete.

With Delta Migration, you can support customers uninterruptedly since we re-migrate tickets and knowledge base articles that were updated during the Full migration. Learn more in our Delta Migration guide.

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