Groove import
in a few clicks
Without devs, delays and hustle. Via robust data import wizard.
Groove import
Spotless Groove import services just for you
Your platform migration issues are behind you now. Total platform to platform migration with HDM fast and simple.Less time & money spent
Affordable price, a quick migration to the new platform, and no need to design the migration method. Get it all with HDM service.Clean migration course
Simply get the customer info ready for migration in advance and start moving your data. No need to deal with everything alone.Key custom records right beside you
No matter if it is for conformity reasons, or convenience, migrate your old data to the new tool to keep up with customer data easier.Automated method
Only the smallest preparations are to get done on your side. We already wrote the script.
Just configure your platform migration preferences and you’re ready to start.
Data relationship integrity
All your emails migrate complete and whole. From sender and receiver info to attachments and signatures, all data structure will be maintained.
The same goes for the help desk and CSV data. As a result, you get your exact information.
Your info is protected
When you grant your passwords to our system, you can rest assured.
Only authorized personnel directly connected to the data transfer will be able to access to your accounts and customer info.
All everything we access is shielded by the state of the encryption systems from any electronic attacks.
Mapping records
Decide what data comes to your new solution yourself.
Throughout the data migration, you can choose what records to leave behind and what will move.
Simplicity
The whole process was solely designed to allow users to set up the migration themselves.
No need to have advanced skills or exceptional knowledge, just follow the shown hints.
Outstanding support
We aim to make our service as pleasant to you as possible, and G2 Crowd has already recognized it. We always aim for high-level service and proper assistance.
Regardless of the way you contact us, we are always ready to resolve your migration queries.
What are the key reasons to import data to Groove utilizing Help Desk Migration?
Security first
We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.Next
Easy to understand wizard to setup import
Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Alternative and powerful field mapping
Only Help Desk Migration lets you instantly transition custom fields, as well as map their destination.Next
Maintained relations between objects and people
All tickets will be imported to Groove with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.Next
Objects you may import to Groove
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to Groove in six simple steps
Get ready
In the target help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Groove import.
Link source Help Desk
Choose your current help desk from the list and fill in the form to let our migration tool fetch the data.
Link Groove
Once you've specified your data source, connect our service with your Groove to allow the import.
Choose objects
Select the information you want to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a free demo to find out how your migration to Groove will look like and verify that the records translates accurately.
Import to Groove everything
After everything's tested out, pick a good time when most of your clients are offline and initiate the Full Data Migration.
We always keep all data secure
We consider safety very seriously and have built a comprehensive set of practices, technologies, and policies to help guarantee your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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