TeamSupport import
in a few clicks

Without techs, timelack and hustle. Via robust data import wizard.

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Spotless TeamSupport import services just for you

Now, there’s no need to worry about any help desk import issues. Full migration from platform to platform with HDM swift and effortless.
Less time & money spent
Clear process cost, a quick import to the new help desk, and no need to design the migration method. All with HDM.
Clean setup
Just prepare your information for migration in advance and start moving your records. No need to fiddle with anything.
Essential data with you
No matter if it is for complying reasons, or convenience, import your old data to the target platform to keep up with customers easier.
Autonomous migration

Why waste time transferring things by yourself when a machine can deal with it?

Our import tool will manage every piece of info so you don’t have to.

Connection integrity

All your customer records migrate with the correct structure. From sender and receiver info to attachments and signatures, all data will be untouched.

The same goes for the help desk and CSV data. As a result, you get useable information.

Your info is protected

When you provide your access credentials to our migration tool, you can rest assured.

Only authorized employees that directly work with your migration will have access to your accounts and customer info.

All the records is guarded by the data encryption systems from any electronic attacks.

Data mapping

Decide what piece of info comes to your new solution yourself.

Throughout the data migration, you can check what records to leave behind and what will stay.

Simplicity

The full process was deliberately designed to let users to set up the migration on their own.

It’s not necessary to have programming skills or exceptional knowledge, just follow the on-screen prompts.

5-star customer service

We aim to make our service as pleasant to you as possible, as evident by G2. We always aim for high-level service and proper communication.

Whether it is through a phone or email, we are always ready to tackle your migration issues.


What are the key reasons to import data to TeamSupport using Help Desk Migration?

Castle gates

Security first

We do not share any of your information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration helps you to automatically transmit custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to TeamSupport with their corresponding agents, contacts, and attachments, thus, saving the history of customers' requests.

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Relations illustration

Objects you may import to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to TeamSupport in several quick steps

  • Get ready

    In the new help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the TeamSupport import.

  • Select your current help desk from the list and complete the form to let our migration tool fetch the records.

  • Connect TeamSupport

    Once you've selected your data source, connect our service with your TeamSupport to allow the import.

  • Select objects

    Choose the data that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a cost-free demo to see how your migration to TeamSupport will look like and verify that the data migrates accordingly.

  • Import to TeamSupport everything

    After everything's tested, choose a good time when most of your customers are offline and initiate the Full Data Migration.

We always keep all of your data safe

We consider security and safety very seriously and have developed a comprehensive set of practices, technologies, and policies to help guarantee your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

TeamSupport import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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