All-out ((OTRS)) Community Edition Data Export — Done in a Jiffy
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How Does ((OTRS)) Community Edition Data Migration Make It?
You can carry out data export in a few simple actions, using our automated migration solution. If you’re dealing with a elaborate data structure, feel free to select our adjusted way. We’re ready to satisfy your unique demands.
Step 1. Connect your ((OTRS)) Community Edition and chosen help desk solution to our tool
Step 2. Pick the information you like to migrate to the future help desk
Step 3. Make sure you've mapped the data fields suitably
Step 4. Launch a test migration trying out our Free Demo
Step 5. If you’re delighted with the results, go ahead with the Full migration.
Step 1. Get in touch with us to begin your custom ((OTRS)) Community Edition data transfer
Step 2. Empower Help Desk Migration experts to modify the data export mechanism, so it’s just good for your business
Step 3. See how it performs using our Free Demo Migration
Step 4. If everything is great, initiate your Full Migration
Why Is Help Desk Migration a Perfect Tool for ((OTRS)) Community Edition Data Export?
Streamline your ((OTRS)) Community Edition data migration process
Enhance your ((OTRS)) Community Edition data transfer process. Export your business ((OTRS)) Community Edition data sets incorporating our automated migration service. Despite the volume of data you expect to migrate, accomplish everything in a couple of button clicks with no initiating pauses or needing coding.
Keep your support service data protected
With our Migration Wizard, you can be confident in your ((OTRS)) Community Edition data entities along all of the export. We deliver highest security through constant audits, regular updates, and strict authorization rules. We are proud of our vast list of compliance that’s bound to constantly expands.
Go for a proven migration service across sectors
Having effectively migrated millions of records, we go ahead with advancing our solution — frequently including fresh and improved options and supported help desk platforms. Our rapidly expanding user base, feedback and reviews from satisfied customers, and numerous service-related awards confirm that we are able to cater to a large range of data transfer demands. And we continue developing, with rigorous rollouts of fresh and improved options and supported help desk systems.
Get unchanged the connections between your data entities with refined mapping
Forget about tiring and error-ridden copypasting to map default and custom fields during your ((OTRS)) Community Edition export. With Help Desk Migration Wizard, it requires you just several clicks to set the road of your records while keeping all the connections between them. With just several, you can modify your data migration and figure out how to arrange your records in the destination platform while keeping all the connections.
Export your business data without falling your clients
With our app, your ((OTRS)) Community Edition export won’t influence your support service workflow. It lets you to pick the low use period to perform your help desk export. On top of that, you can pick to migrate business data at first, and next take advantage our Delta function to migrate the recent updates only. So, you can run customer support using the current tool as long as the export is still underway
Rely on our support agents
Encountering issues with your ((OTRS)) Community Edition migration? Worry not — Help Desk Migration customer support representatives can aid. With years of well-done data migration expertise, our support team are ready to ease the data export. You can lean on our service representatives to facilitate the workflow handy for you.
What Can You Export from ((OTRS)) Community Edition Using Our Help Desk Migration Solution?
With our Migration tool, you can without difficulty export various record types — no matter what the standard format of the destination help system is. Here is a list of standard data objects you can migrate from ((OTRS)) Community Edition with the help of our automated data migration platform.
Haven’t found fully what you require? Reach out to us for tailored data export.
Help Desk entities
- Groups
- Users
- Customers
- Customer Users
- Tickets
Find out the way to prepare for ((OTRS)) Community Edition data migration
Prepare for ((OTRS)) Community Edition data migration by checking an in-depth step-by-step guide
How much does ((OTRS)) Community Edition data export cost?
Your ((OTRS)) Community Edition data export pricing depend on the suceeding factors: records volume, the options you’ll require, customizations you’ll choose, and data export complexity. Start a Free Demo to check the Migration Wizard performance and find out how much your data switch will cost.
Run a Demo to get the priceExport Your ((OTRS)) Community Edition Records Safely
Help Desk Migration service offers every migration features without compromising on security. We commit to the up-to-date recommendations, run regular upgrades, and unfailingly test all facilities.
Secure authentication
Our Migration Wizard takes advantage of 2FA authentication. Additionally, your company representatives can only migrate ((OTRS)) Community Edition records if they got admin access. Linked, these security measures terminate the dangers of data leak.
3-layer data security for your data
We protect your information at three layers: physical — the physical security of the hardware involved in the ((OTRS)) Community Edition export workflow, network — the security of your records when it’s in export, and application — the safety of the code and data within our export platform.
Adhering to security standards
We don’t make any compromises when it comes to data safety. Fortunately, we satisfy all the key security fundamentals, alongside HIPAA, GDPR, CCPA, and PCI (Level 1).
Your feedback is what keeps us going
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
The transition was made easy. The service was excellent, during all the steps of the transition we felt taken care of and monitored perfectly.
Gauthier EscorbiacSupervisor of Customer Service at Thule Group
Use Help Desk Migration. This tool took the “painful” and “time-consuming” factors out of the data migration.
Chantelle VianiAssociate Publisher at Cosmos Magazine
Overall, I found the process to be very fast and effortless. I enjoyed working with the support team. The customer service reps I talked to were very helpful during the entire process.
Nicola MustoneWoo Happiness Engineer at Automattic Inc.
The overall experience was excellent. I appreciated the constant follow-up that I received from the Account Managers at Help Desk Migration.
Ionut BirzuOperations Manager at Lenovo
Before spending time on in-house options take a look at Help Desk Migration first. They can more than likely save you time and money in the long run.
Steve MilliganAssociate Director OIS - Networked Systems at Arkansas Tech University
Honestly, I was really pleasantly surprised by how responsive the company is. I was left to wonder, do you guys even sleep? I was able to get responses to virtually every question each time I was asking within a few hours, even considering the time zones.
Paul McCabeThe Vice President of Global Customer Experience in Roland corporation
It was a great experience using HDM. They were very prompt and thorough throughout the entire process, very willing to help ensure that the migration is done correctly, and answered all questions I had in a very timely manner.
Andrew CassanoCustomer Service Manager at J Skis and 4frnt Skis
Help Desk Migration was great with us. Being my first time dealing with a migration, they were very patient with me as I guided myself through the process of migrating data.
Tom DoulosDirector of Customer Experience at Endy
Migrating our Zendesk data with Help Desk Migration was an absolutely seamless experience. We had a very complex case because we had over 200 000 tickets, and HDM just made it much easier.
Noga EdelsteinCo-founder of UrbanYou
