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All-out ((OTRS)) Community Edition Data Export — Done in a Jiffy

Encrypted dialogues, secure servers, newest authorization approaches
Automated process, no operations downtime, no workflow drops
Deal pricing to provide а opportunity + rate balance
Our customers

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How Does ((OTRS)) Community Edition Data Migration Make It?

You can carry out data export in a few simple actions, using our automated migration solution. If you’re dealing with a elaborate data structure, feel free to select our adjusted way. We’re ready to satisfy your unique demands.

Step 1. Connect your ((OTRS)) Community Edition and chosen help desk solution to our tool

Step 2. Pick the information you like to migrate to the future help desk

Step 3. Make sure you've mapped the data fields suitably

Step 4. Launch a test migration trying out our Free Demo

Step 5. If you’re delighted with the results, go ahead with the Full migration.

Ta-da! You’ve successfully migrated all your ((OTRS)) Community Edition records to the new help desk system.

Step 1. Get in touch with us to begin your custom ((OTRS)) Community Edition data transfer

Step 2. Empower Help Desk Migration experts to modify the data export mechanism, so it’s just good for your business

Step 3. See how it performs using our Free Demo Migration

Step 4. If everything is great, initiate your Full Migration

Congratulations! You’ve efficiently migrated all your ((OTRS)) Community Edition records to the help desk platform.

Why Is Help Desk Migration a Perfect Tool for ((OTRS)) Community Edition Data Export?

Streamline your ((OTRS)) Community Edition data migration process

Enhance your ((OTRS)) Community Edition data transfer process. Export your business ((OTRS)) Community Edition data sets incorporating our automated migration service. Despite the volume of data you expect to migrate, accomplish everything in a couple of button clicks with no initiating pauses or needing coding.

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Castle gates

Keep your support service data protected

With our Migration Wizard, you can be confident in your ((OTRS)) Community Edition data entities along all of the export. We deliver highest security through constant audits, regular updates, and strict authorization rules. We are proud of our vast list of compliance that’s bound to constantly expands.

Go for a proven migration service across sectors

Having effectively migrated millions of records, we go ahead with advancing our solution — frequently including fresh and improved options and supported help desk platforms. Our rapidly expanding user base, feedback and reviews from satisfied customers, and numerous service-related awards confirm that we are able to cater to a large range of data transfer demands. And we continue developing, with rigorous rollouts of fresh and improved options and supported help desk systems.

Mapping fields window

Get unchanged the connections between your data entities with refined mapping

Forget about tiring and error-ridden copypasting to map default and custom fields during your ((OTRS)) Community Edition export. With Help Desk Migration Wizard, it requires you just several clicks to set the road of your records while keeping all the connections between them. With just several, you can modify your data migration and figure out how to arrange your records in the destination platform while keeping all the connections.

Export your business data without falling your clients

With our app, your ((OTRS)) Community Edition export won’t influence your support service workflow. It lets you to pick the low use period to perform your help desk export. On top of that, you can pick to migrate business data at first, and next take advantage our Delta function to migrate the recent updates only. So, you can run customer support using the current tool as long as the export is still underway

Scheduling window
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Rely on our support agents

Encountering issues with your ((OTRS)) Community Edition migration? Worry not — Help Desk Migration customer support representatives can aid. With years of well-done data migration expertise, our support team are ready to ease the data export. You can lean on our service representatives to facilitate the workflow handy for you.

What Can You Export from ((OTRS)) Community Edition Using Our Help Desk Migration Solution?

With our Migration tool, you can without difficulty export various record types — no matter what the standard format of the destination help system is. Here is a list of standard data objects you can migrate from ((OTRS)) Community Edition with the help of our automated data migration platform.

Haven’t found fully what you require? Reach out to us for tailored data export.

Help Desk entities

  • Groups
  • Users
  • Customers
  • Customer Users
  • Tickets
Download checklist

Find out the way to prepare for ((OTRS)) Community Edition data migration

Prepare for ((OTRS)) Community Edition data migration by checking an in-depth step-by-step guide

How Much Does ((OTRS)) Community Edition Data Migration Cost?

Our solution is priced flexibly. Spare few minutes to watch a video to figure out our ((OTRS)) Community Edition data migration charges for some common outlines. Feel free to reach out to us if you have distinct demands.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records. Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
Read more about support plans.
Start Free Demo
Free Demo allows you to transfer 20 tickets along with all relations at no cost.
OPTION #2: FOR ENTERPRISE OR COMPLEX PROJECTS ENTERPRISE DATA MIGRATION Enhanced data migration to meet specific customization requirements, large record volume transfer in a secure and automated way, avoided service time-out and saved operations costs. Learn more What we have to offer:

Dedicated secure local AWS server
Onshore data migration is done easily: we provide a dedicated secure AWS server located in your country or state.

Custom Development
Additional features or some specific record or entity to transfer can be developed to enhance and meet the requirements of your migration project.

Migration to any platform
Your source or target platform isn’t on the supported list? We can develop a custom migration for you on the platforms of your choice.

Guided migration setup
Our support service team will guide you on every data migration stage to get the process ideally tailored to your needs.

Highest priority support
Our talented senior support agents take your requests – by email, live chat, or phone call – as the top priority.

Migrating multiple instances
Fast and secure merging of your instances or data transferring from several instances to a single one.

Any other feasible requirest or customization of data migration.
Contact Us
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Start new estimation

Export Your ((OTRS)) Community Edition Records Safely

Help Desk Migration service offers every migration features without compromising on security. We commit to the up-to-date recommendations, run regular upgrades, and unfailingly test all facilities.

Secure authentication

Our Migration Wizard takes advantage of 2FA authentication. Additionally, your company representatives can only migrate ((OTRS)) Community Edition records if they got admin access. Linked, these security measures terminate the dangers of data leak.

3-layer data security for your data

We protect your information at three layers: physical — the physical security of the hardware involved in the ((OTRS)) Community Edition export workflow, network — the security of your records when it’s in export, and application — the safety of the code and data within our export platform.

Adhering to security standards

We don’t make any compromises when it comes to data safety. Fortunately, we satisfy all the key security fundamentals, alongside HIPAA, GDPR, CCPA, and PCI (Level 1).

Your feedback is what keeps us going

Automate Your ((OTRS)) Community Edition Data Export

((OTRS)) Community Edition just won’t drags you back anymore. Elevate your support service by migrating to an all-encompassing platform. Entrust us to manage the export painlessly.
Start data migration

Resources you might find useful

Excited to figure out more about Help Desk Migration? Discover our knowledge base for more insights about our data migration functions and support service advancement options.

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