in a few clicks
Without devs, delays and hustle. With step-by-step TOPdesk import setup form
Safe and SecureYour passwords as well as records are safe with us and will be used for import solely.
Fast & FuriousIt will take you no longer than 15 minutes to set up the import to TOPdesk and start the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, exactly to places you want them to be.
Why import data to TOPdesk
Security firstWe don't share any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.
Easy to get around wizard to setup importOur service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Elective and powerful field mappingOnly Help Desk Migration make it easier to automatically move custom fields, as well as map their location.
Preserved relations between objects and peopleAll tickets will be imported to TOPdesk with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.
Objects you may import to TOPdesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to TOPdesk in several simple steps
In the new help desk, put up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the TOPdesk import.
Connect source Help Desk
Choose your current help desk from the catalogue and fill in the form to let our migration tool fetch the data.
Once you have specified your data source, connect our service with your TOPdesk to permit the import
Select the records that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a free demo to see how your migration to TOPdesk will look like and verify that the records migrates accurately
Import to TOPdesk all data
Once everything's tested out, pick the best time when most of your clients are offline and launch the Full Data Migration.
We keep all data secure
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT