Dynamics 365 import
in a few clicks

Without techs, timelack and hustle. With step-by-step Dynamics 365 import setup form.

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Dynamics 365 import tool you’ve been looking for

Now, there’s no need to worry about any help desk import problems. Full platform to platform migration with HDM quick and effortless.
Save time & money
Clear process cost, a speedy import to the new help desk, and no need to design the migration script. Get all of this with HDM service.
Simple setup
Simply prepare your information for transition ahead of time and start moving your data. It’s not necessary to do everything alone.
Key custom records with you
Regardless of your reasons, import your old data to the new tool to keep the track of customer data easier.
Automatic import services

Why waste time transferring data manually when a machine can do it?

Our migration tool will manage every record so you don’t have to.

Connection coherence

All your customer records migrate complete and whole. Together with its smallest details, all data will be untouched.

The same applies to the help desk and CSV data. As a result, you get your exact information.

Data safety

All the passwords you use during the migration procedure are not kept in our system. Only authorized employees can get access to your profiles or help desk panelrecords.

All your info is under solid protection from the outside world.

Place your records

There’s no need to perform extensive data reviews to start your migration.

Use our Migration Wizard to choose the records for data migration right during the process. Choose what you want to keep and say where it goes just by clicking corresponding boxes.

Robust but transparent

You don’t need to learn the platform peculiarities to take advantage of all features.

Helpful on-screen guides will assist you proceed your records fast and effectively. As a result, you can move data just about to any platform you need.

5-star customer service

We strive to make our service as pleasant to you as as feasible, and G2 Crowd has already recognized it. We always go after high-level service and proper assistance.

Regardless of the way you contact us, we are always happy to help you with the import.

Why import data to Dynamics 365 utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.


User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly transmit custom fields, as well as map their location.


Preserved relations between objects and people

All tickets will be imported to Dynamics 365 with their respective agents, contacts, and attachments, thereby, saving the history of customers' requests.


Relations illustration

Objects you may import to Dynamics 365

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Dynamics 365 in six quick steps

  • Prepare

    In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Dynamics 365 import.

  • Link source Help Desk

    Choose your current help desk from the catalogue and complete the form to permit our migration tool fetch the data.

  • Link Dynamics 365

    After you've selected your data source, connect our service with your Dynamics 365 to enable the import.

  • Select objects

    Choose the records you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a cost-free demo to see how your migration to Dynamics 365 will look like and confirm that the data migrates correctly.

  • Import to Dynamics 365 all data

    Once everything's tested out, pick a good time when most of your customers are offline and start the Full Data Migration.

We keep all of your data safe

We take security and safety very seriously and have developed a complete set of practices, technologies, and policies to help ensure your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Dynamics 365 import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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