BOSSDesk import
in a few clicks
Without devs, delays and hustle. With help of robust data import wizard.
BOSSDesk import
BOSSDesk import tool you’ve been looking for
Your platform import issues are behind you now. Complete migration from platform to platform with HDM fast and effortless.Save time & money
Affordable price, a faster migration to the new system, and no need to create the migration method. Get all of this with HDM service.Smooth migration course
Simply get the customer info ready for migration in advance and start moving your records. No need to do everything alone.Essential custom records with you
Whether it is for conformity reasons, or convenience, migrate your old data to the target system to keep up with customer data easier.Automated migration
Only the smallest preparations are to get done on your side. We already wrote the script.
Just set your platform migration preferences and you’re good to go.
Maintained data structure
With HDM, you don’t have to be concerned that all of your moved customer service data will migrate with mixed up arrangement.
Whether it is the requester info or customer contacts, all of this is considered during the process.
Your info is secure
When you grant your passwords to our migration tool, you can rest assured.
Only authorized employees directly connected to the data transfer will have access to your accounts or data.
All the records is shielded by the data encryption systems from any electronic attacks.
Place your data
There’s no need to perform considerable amount of data audits to begin your data import.
Use our Migration Wizard to choose the records for data migration right during the process. Pick what you want to transfer and determine where it goes just by clicking available boxes.
Robust but transparent
You don’t need to learn the platform peculiarities to make full use of it.
Useful on-screen hints will help you proceed your data quickly and effectively. As a result, you can set up a data import just about anywhere you need.
Customer first
One of the main principles of our company is to provide a service that we would like to experience ourselves. Even though G2 acclaimed our customer service, we develop continuously.
Why import data to BOSSDesk utilizing Help Desk Migration?
Security first
We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.Next
Easy to get around wizard to setup import
Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Elective and powerful field mapping
Only Help Desk Migration allows you to instantly move custom fields, as well as map their destination.Next
Preserved relations between objects and people
All tickets will be imported to BOSSDesk with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.Next
Objects you may import to BOSSDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to BOSSDesk in several simple steps
-
Prepare
In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the BOSSDesk import.
-
Link source Help Desk
Select your current help desk from the list and complete the form to let our migration tool retrieve the records.
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Connect BOSSDesk
After you've selected your data source, connect our service with your BOSSDesk to allow the import
-
Choose objects
Select the information you want to migrate and set the mapping of ticket fields, both standard, and custom.
-
Import limited amount of data
Perform a free demo to see how your migration to BOSSDesk will look like and confirm that the data translates properly
-
Import to BOSSDesk everything
After everything's validated, choose the best time when most of your customers are offline and launch the Full Data Migration.
We keep all data secure
We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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