BOSSDesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

BOSSDesk import tool you’ve been looking for

Your platform import issues are behind you now. Complete migration from platform to platform with HDM fast and effortless.

Save time & money

Affordable price, a faster migration to the new system, and no need to create the migration method. Get all of this with HDM service.

Smooth migration course

Simply get the customer info ready for migration in advance and start moving your records. No need to do everything alone.

Essential custom records with you

Whether it is for conformity reasons, or convenience, migrate your old data to the target system to keep up with customer data easier.

Automated migration

Only the smallest preparations are to get done on your side. We already wrote the script.

Just set your platform migration preferences and you’re good to go.

Maintained data structure

With HDM, you don’t have to be concerned that all of your moved customer service data will migrate with mixed up arrangement.

Whether it is the requester info or customer contacts, all of this is considered during the process.

Your info is secure

When you grant your passwords to our migration tool, you can rest assured.

Only authorized employees directly connected to the data transfer will have access to your accounts or data.

All the records is shielded by the data encryption systems from any electronic attacks.

Place your data

There’s no need to perform considerable amount of data audits to begin your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Pick what you want to transfer and determine where it goes just by clicking available boxes.

Robust but transparent

You don’t need to learn the platform peculiarities to make full use of it.

Useful on-screen hints will help you proceed your data quickly and effectively. As a result, you can set up a data import just about anywhere you need.

Customer first

One of the main principles of our company is to provide a service that we would like to experience ourselves. Even though G2 acclaimed our customer service, we develop continuously.

Why import data to BOSSDesk utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to BOSSDesk with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

Objects you may import to BOSSDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to BOSSDesk in several simple steps

Prepare

In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the BOSSDesk import.
Link source Help Desk

Select your current help desk from the list and complete the form to let our migration tool retrieve the records.
Connect BOSSDesk

After you've selected your data source, connect our service with your BOSSDesk to allow the import
Choose objects

Select the information you want to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data

Perform a free demo to see how your migration to BOSSDesk will look like and confirm that the data translates properly
Import to BOSSDesk everything

After everything's validated, choose the best time when most of your customers are offline and launch the Full Data Migration.

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.

Check out our security guidebook

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To BOSSDesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

Name

Phone

Select how you want to proceed

Continue

Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Voice of the clients

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