BOSSDesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

Safe and Secure

Your passwords as well as data are safe with us and will be used for import solely.

Quick & Furious

It will take you no longer than 15 minutes to set up the import to BOSSDesk and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, exactly to places you want them to be.

Why import data to BOSSDesk utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Easy to get around wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to BOSSDesk with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

Objects you may import to BOSSDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to BOSSDesk in several simple steps

Prepare
In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the BOSSDesk import.
Link source Help Desk
Select your current help desk from the list and complete the form to let our migration tool retrieve the records.
Connect BOSSDesk
After you've selected your data source, connect our service with your BOSSDesk to allow the import
Choose objects
Select the information you want to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Perform a free demo to see how your migration to BOSSDesk will look like and confirm that the data translates properly
Import to BOSSDesk everything
After everything's validated, choose the best time when most of your customers are offline and launch the Full Data Migration.

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.

Check out our security guidebook