FreeScout Data Migration with No Coding Skills from Your Side Required

Encoded conversations, safe servers, modern authorization mechanisms
Automated process, zero downtime, reduced workflow pauses
Reasonable charging to ensure a feature + cost balance
Our customers

Customers among different areas pick our tool

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How Does FreeScout Data Migration Run?

Our automated migration service allows you export and import records in five simple moves. However, if you have unique demands or a non-standard data structure, feel free to select a custom route.

Step 1. Link your current and destination help desk systems

Step 2. Pick the data you’d want to migrate

Step 3. Double-check the record fields placed in both help desk platforms and fix up if demanded

Step 4. Set up a Free Demo to see how your data will look after the migration

Step 5. If everything looks right, go your Full Data Migration

That’s it! You’re all finished your FreeScout data migration. So, you can move your processes to your destination help desk system.

Step 1. Reach out to our support team to start working on customized data migration

Step 2. Allow Help Desk Migration experts modify on data import that corresponds your non-standard data structure

Step 3. Launch a Demo Migration to look at what your data will be once migrated

Step 4. Go with Full Migration if a new setup looks superior to you

You’ve just finished your FreeScout data migration! Enjoy the advantages of your expected system.

Why Help Desk Migration Is the Ideal Service for Your FreeScout Migration

Go for a quick and easy FreeScout import

Whether you’re moving from or to FreeScout, make use of our automated migration solution. It will allow you to migrate all your records to a new help desk system in just a few clicks. Thus, you will be able to get your migration finished quickly without putting critical works without putting it off.

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Castle gates

Accentuate data safety

Help Desk Migration Wizard ensures your customer service data is secure throughout the import process. We deliver maximum customer service records protection using proven procedures, containing regulatory compliance, proper server safeguarding, and regular security examinations.

Go with a tried and tested migration solution

A collection of successful data imports and plenty of awards and positive commentaries can confirm the high standard of Help Desk migration service. Additionally, we keep developing our feature list. Following Help Desk Migration's aim is to cover nearly all of your data import requests, we keep improving our solution and often advance it with neat capacity.

Mapping fields window

Reduce manual work with extensive records mapping

Relieve yourself from the laborious mission of adding missing record types or records amidst FreeScout migration. Help Desk Migration app lets you map entities and tailor your data import. This will preserve the original structure of your records straightforwardly on your side.

Avoid time-out throughout data import

Exclude the guesses of leaving your users ignored by scheduling your data import during the least busy time. Set aside pauses together with our Delta feature that imports customer support data since the recent updates. By migrating customer support data firstly and afterwards importing the recent updates, it will let you to work on your current support service platform during help desk system migration.

Scheduling window
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Permit Help Desk Migration support team help you

Don't fret about facing issues just as performing your FreeScout data migration. Our support agents is in place to guide you with any tasks. With years of mastery importing business data, Help Desk Migration representatives are well-prepared to ensure an accomplished import of your support data.

What Kind of Data Can You Import to or from FreeScout Automatedly?

With Help Desk Migration service, you can painlessly import large piles of varying data entities to or from FreeScout. Here’s the details of records you can move making use of automation service by yourself from tech service reps.

Do you want exclusive FreeScout import requirements?

Let's discuss your specific needs for a customized data migration.

Help Desk entities

  • Users
  • Companies
  • Customers
  • Conversations
Download checklist

Find out the way to prepare for FreeScout data migration

Prepare for FreeScout data migration by checking an in-depth step-by-step guide

What is the FreeScout data migration price?

The cost of your FreeScout data switch will largely depend on the records volume you require to transfer, the complexity of your specifications, and the options you’ll use or customizations you’ll request. Start a Free Demo to check the Migration Wizard work and learn how much your data switch will cost.

Run a Demo to get the price

How do we protect your data during FreeScout import?

Our main task is not just to deal with your help desk quick and easy but also safe. That’s why we regularly sustain our business data guard bar high.

2FA access

Avert unknowns from accessing your business data with our 2FA security function. You’ll receive a code on your mobile device every time you want to access Migration Wizard.

Three-layer data protection

We deliver 3 layers of data security: physical (we take care of our hosting facilities against physical and logical breach), network (we protect our networks against cyber attacks), and application (we secure your records within our data importing service against prohibited access).

Meeting security standards

We secure your business records based on all required security fundamentals. Our Help Desk Migration service holds an broad set of compliance, and we are growing it. These days, we are compliant with GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection levels.

Your review encourages the Help Desk Migration team

Complete FreeScout Migration in a Couple Clicks

Import your business data from or to FreeScout painlessly and without disarranging your supreme mission of putting right your customers’ issues.
Start data migration

More guides about data migration

Willing to learn more about help desk records migration and customer service enhancement? Check out our help section.

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Frequently Asked Questions

Using Migration Wizard, you can import to FreeScout the following data: tickets (including public and private notes, inline images, custom fields, Created_at, and Closed_at), attachments, comment author, Created_at comment, contacts, organizations, and agents.

Also, Migration Wizard supports the export of FreeScout objects, such as tickets (including attachments, public and private notes, inline images, Created_at, and Closed_at), comment author, Created_at comment, contacts, organizations, agents, and custom fields.

If you need to import or export records that are not listed above, contact us, and we’ll customize the migration to your unique business needs.

With Delta migration service, you can maintain your customer service during the FreeScout import. Our automated tool re-imports the updated tickets and articles and migrates items created during the Full Migration. The previous versions of records are deleted and replaced with their new copies, so you don’t need to worry about duplicates.

Do the prep work, like data auditing on your source tool and turning off notifications and triggers on your target tool. Consider the Migration Planning service to ensure your data import aligns with your requirements. Then, set up the Free Demo in the Migration Wizard to check what the automated import to FreeScout looks like. After its completion, download the migration results and proceed to the Full Migration.

If you’re unsure about running the migration or are too busy, check our Concierge migration service, which lets you leave this task to our experts.

The duration of your FreeScout import is linked to the volume of data to be imported and the API limits of both help desks. If you want to speed up the process, ask your vendors to increase the API limits during data import.

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