Help Scout import
in a few clicks
Without developers, delays and hustle. With step-by-step Help Scout import setup form.
Help Scout import
Spotless Help Scout import services just for you
Your platform migration issues are behind you now. Full migration from platform to platform with HDM swift and effortless.Less time & money spent
Lower price, a swift migration to the new help desk, and no need to develop the migration method. All with HDM.Clean process
Simply get the customer info ready for migration beforehand and start moving your records. No need to fiddle with anything.Essential custom records aside
Regardless of your reasons, migrate your old data to the target system to keep up with customers easier.Automatic import services
Why waste time moving data manually when a machine can do it?
Our migration system will manage every piece of info so you don’t have to.
Data relationship coherence
All your emails migrate with the correct structure. From sender and receiver info to attachments and signatures, all data will be untouched.
The same goes for the help desk and CSV data. In the end, you get your exact information.
Data security
All the credentials you use throughout the migration process are not kept in our system. Only authorized staff can gain access to your profiles or help desk panelrecords.
All your info is behind a thick wall from the outside world.
Arrange your records
There’s no need to perform extensive data reviews to get started on your migration.
You can do all of this by using our data mapping system. Choose what you want to transfer and say where it goes just by clicking corresponding checkboxes.
Robust but transparent
You don’t need to learn the system to take advantage of all features.
Helpful on-screen instructions will assist you in moving your records quickly and effectively. As a result, you can move data just about to any platform you like.
Outstanding support
We aim to make our service as enjoyable to you as possible, as evident by G2. We always aim for quality and proper assistance.
Regardless of the way you contact us, we are always happy to help you with the import.
What are the key reasons to import data to Help Scout utilizing Help Desk Migration?
Security first
We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.Next
Simple to use wizard to setup import
Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Elective and powerful field mapping
Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.Next
Maintained relations between objects and people
All tickets will be imported to Help Scout with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.Next
Objects you may import to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to Help Scout in several easy steps
Get ready
In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Help Scout import.
Link source Help Desk
Select your current help desk from the list and complete the form to let our migration tool retrieve the data.
Link Help Scout
After you've specified your data source, connect our service with your Help Scout to enable the import.
Select objects
Choose the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a cost-free demo to find out how your migration to Help Scout will look like and confirm that the data migrates properly.
Import to Help Scout everything
Once everything's tested out, choose the best time when most of your clients are offline and begin the Full Data Migration.
We always keep your data secure
We consider security very seriously and have established a comprehensive set of practices, technologies, and policies to help ensure that your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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