Help Scout import
in a few clicks
Without developers, delays and hustle. With step-by-step Help Scout import setup form
Help Scout import
Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.Efficient & Furious
It takes you no longer than 20 minutes to set up the import to Help Scout and start the test data transfer.All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.What are the key reasons to import data to Help Scout utilizing Help Desk Migration?
Security first
We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.Next
Simple to use wizard to setup import
Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Elective and powerful field mapping
Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.Next
Maintained relations between objects and people
All tickets will be imported to Help Scout with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.Next
Objects you may import to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to Help Scout in several easy steps
Get ready
In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Help Scout import.
Link source Help Desk
Select your current help desk from the list and complete the form to let our migration tool retrieve the data.
Link Help Scout
After you've specified your data source, connect our service with your Help Scout to enable the import
Select objects
Choose the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a cost-free demo to find out how your migration to Help Scout will look like and confirm that the data migrates properly
Import to Help Scout everything
Once everything's tested out, choose the best time when most of your clients are offline and begin the Full Data Migration.
We always keep your data secure
We consider security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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