Help Scout import
in a few clicks

Name: Help Scout Import From Any Helpdesk
Brand: Help Scout
Rating: 5 (5 reviews)

Without developers, delays and hustle. With step-by-step Help Scout import setup form

Secure and Safe

Your passwords along with data are safe with us and will be used for import solely.

Efficient & Furious

It takes you no longer than 20 minutes to set up the import to Help Scout and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Help Scout
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Simple to use wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to Help Scout with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

Objects you may import to Help Scout

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to Help Scout in several easy steps

Get ready

Sign up and go to our Help Scout import software.
Connect source Help Desk

Pick and connect your source support desk with HDM.
Connect Help Scout

Grant access to your Help Scout account.
Choose objects

Make a decision on which records need to move and which have to stay.
Import small amount of data

Import a predetermined volume of records to see our service in action. No strings attached.
Import to Help Scout everything

Transfer all your customer service records in a single push.

We always keep your data secure

We consider security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Review our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Help Scout

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.