Help Scout import
in a few clicks

Without developers, delays and hustle. With step-by-step Help Scout import setup form

Secure and Safe

Your passwords along with data are safe with us and will be used for import solely.

Efficient & Furious

It takes you no longer than 20 minutes to set up the import to Help Scout and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Help Scout utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Simple to use wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to Help Scout with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

Objects you may import to Help Scout

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Help Scout in several easy steps

Get ready
In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Help Scout import.
Link source Help Desk
Select your current help desk from the list and complete the form to let our migration tool retrieve the data.
Link Help Scout
After you've specified your data source, connect our service with your Help Scout to enable the import
Select objects
Choose the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a cost-free demo to find out how your migration to Help Scout will look like and confirm that the data migrates properly
Import to Help Scout everything
Once everything's tested out, choose the best time when most of your clients are offline and begin the Full Data Migration.

We always keep your data secure

We consider security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Review our security guide