Help Scout Import | Import and Export From Any Helpdesk

Move your data from
to Help Scout
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Are you the type of company who heavily relies on email but struggles to share the email addresses? Help Scout is your magic wand that allows managing multiple inboxes in a single interface, without stepping on each other's toes. Help Scout is excellent at preventing the issue that multiple companies face - duplicate replies. The software has a built-in Traffic cop which is always at watch. It steps in if two people respond to the same inquiry, giving the option to trash or review and send the message. Cool, right? Except for the Traffic cop, Help Scout makes it very easy to understand who’s helping who. Just by hovering over the conversation, you can see who’s editing or replying to the ticket, and move on to those that require attention. Lastly, there is definitely a common question that customers ask over and over again. Tons of them, actually. With Help Scout, your support team can keep it personal without spending tons of their time responding manually. The software offers simple “if” rules automation, along with saved replies and quick access to the Knowledge Base inside the conversation. Ready to start providing top-notch email support? Kickstart you Help Scout migration right now following the steps below.
Fast & Easy Data Moving

How it works

Register an Account or Sign in

Create an account to start out your Help Scout migration. Fill in the form and provide your name, email, a phone number and choose a password. You may also use your social accounts to login. This process will take less than 1 minute.

Select what you want you migrate and map necessary fields

Our service supports migration of different Help Desk Systems, moreover, during the data transfer setup you can map required fields.

Run free and secure data transfer preview

Before you pay and proceed full data migration, you can investigate how our service works. Preform preview migration and make sure the result suits your needs. This step is free of charge.

Check out migration preview and run full migration

Check the results on your new helpscout. Right after you make sure that everything is fine you can go ahead and transfer your data.

Grant access to your Help Scout for pre-migration affirmation

We will check your current Help Desk System and Help Scout installations, parameters, the data amount, settings, and customization.

Make a cup of coffee (or tea) and wait a bit while we set up your data move

During this important process, we will prepare the data migration. Map entities, tune customization and make sure everything is in its place.

Check out preview migration results

Once preview migration is finished, we will show you the results. You will have a clue how your Help Scout is going to look like.

Benefit from the results of full data move and count how much money you have kept

We gently migrate the whole info to Help Scout, double-check the result, flavor it with our joy of having you as a client and inform you about the success.
Estimate Your Own Migration Price

Migration Price

Select your current Help Desk platform and the future one.

Number of records in your current Help Desk

Amount of help desk records
Help Desk Record — every single Agent, Group, Contact, Company and Ticket.
EG: If you have 10 Agents, 100 Contacts, 100 Companies and 400 Tickets, than you have 610 help desk records.
Amount of knowledge base records
Knowledge Base Record — every single Article, Category and Folder.
EG: If you have 10 Articles, 6 Categories and 4 Folders, than you have 20 knowledge base records.

Your info (you will get an estimate by email)

Automated Migration Price
During automated migration we transfer Contacts, Companies and Tickets , including relations between them.
Custom Migration Price
Contact us
Any modules, any requirements.

Talk to an Expert

John is an expert in data migration and can answer any your question about data transfer.
Let people say


We found Help Desk Migration after searching the internet and after contacting support, we decided to use this service. Handling the migration on our own would be too difficult for us – there was thousands of tickets and lots of contacts. These guys moved our data very carefully and their customer is excellent!

Judy Wane • Executive Manager

If you are looking for an outstanding service, Help Desk Migration is for you! They transferred our customer base to Zendesk without errors! Well done!

Alice Gold • Business Developer

We used this services for migration of our very large customer and ticket database. The service is outstanding. There was a hitch in the transfer (due to an error on the Kayako, not Help Desk Service). Support manager and tech team resolved the issue within several hours and successfully moved our data. Very highly recommended!

Bert Longside • CTO
What do you waiting for?

Try free risk-free migration preview

Easy setup · No credit card required · Free