Help Scout import
in a few clicks

Name: Help Scout Import From Any Helpdesk
Brand: Help Scout
Rating: 5 (5 reviews)

You have just discovered an easy way to migrate customer support data to Help Scout. See how our import tool can save your time and resources.

Secure and Safe

Your information is safe with us and used only for the data import.

Efficient & Furious

Starting the import to Help Scout requires no more than twenty minutes.

All Data Import

HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Help Scout
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Simple to use wizard to setup import

Our service was made to bring you an easy to use import tool that gets the work done.

Elective and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to Help Scout with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

Objects you may import to Help Scout

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to Help Scout in several easy steps

Meet our import tool

Register and start your Help Scout import.
Connect source Help Desk

Select and connect your source customer support desk with HDM.
Connect Help Scout

Give access to your Help Scout account.
Choose objects for data import

Determine which data need to migrate and which have to stay.
Import limited amount of data

Import a small amount of records to see our service in action. No strings attached.
Import to Help Scout everything

Transfer all your customer support data in a single push.

We always keep your data secure

We consider security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Review our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Help Scout

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.