Help Scout import
in a few clicksHelp Desk Migration partner of Help Scout

Without developers, delays and hustle. With step-by-step Help Scout import setup form

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 20 minutes to set up the import to Help Scout and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Help Scout utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Help Scout with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.

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Relations illustration

Objects you may import to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Help Scout in several easy steps

  • Get ready

    In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Help Scout import.

  • Select your current help desk from the list and complete the form to let our migration tool retrieve the data.

  • After you've specified your data source, connect our service with your Help Scout to enable the import

  • Select objects

    Choose the records that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a cost-free demo to find out how your migration to Help Scout will look like and confirm that the data migrates properly

  • Import to Help Scout everything

    Once everything's tested out, choose the best time when most of your clients are offline and begin the Full Data Migration.

We always keep your data secure

We consider security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Help Scout import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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