Help Scout import
in a few clicksHelp Desk Migration partner of Help Scout

You have just discovered an easy way to migrate customer support data to Help Scout. See how our import tool can save your time and resources.

More details
Secure and Safe
Your information is safe with us and used only for the data import.
Efficient & Furious
Starting the import to Help Scout requires no more than twenty minutes.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Help Scout
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.


Simple to use wizard to setup import

Our service was made to bring you an easy to use import tool that gets the work done.


Elective and powerful field mapping

Only Help Desk Migration enables you to instantly move custom fields, as well as map their location.


Maintained relations between objects and people

All tickets will be imported to Help Scout with their corresponding agents, contacts, and attachments, that way, saving the record of customers' requests.


Objects you may import to Help Scout

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

Import data to Help Scout in several easy steps

  • Meet our import tool

    Register and start your Help Scout import.

  • Connect source Help Desk

    Select and connect your source customer support desk with HDM.

  • Connect Help Scout

    Give access to your Help Scout account.

  • Choose objects for data import

    Determine which data need to migrate and which have to stay.

  • Import limited amount of data

    Import a small amount of records to see our service in action. No strings attached.

  • Import to Help Scout everything

    Transfer all your customer support data in a single push.

We always keep your data secure

We consider security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the clients

Help Scout import in a few clicks

Automatically. Securely. Quickly

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