Kayako Classic import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

Safe and Secure

Your passwords as well as records are safe with us and will be used for import solely.

Fast & Furious

It will take you no longer than 10 minutes to set up the import to Kayako Classic and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to Kayako Classic using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

User-friendly wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to Kayako Classic with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Objects you may import to Kayako Classic

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

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and seven more badges
from G2 in 2020 Report

Learn more

Import data to Kayako Classic in six quick steps

Prepare
In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the Kayako Classic import.
Link source Help Desk
Choose your current help desk from the list and fill out the form to permit our migration tool fetch the records.
Link Kayako Classic
Once you have specified your data source, connect our service with your Kayako Classic to allow the import
Choose objects
Choose the information that you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a free demo to see how your migration to Kayako Classic will look like and confirm that the records migrates accordingly
Import to Kayako Classic all data
Once everything's checked, pick the best time when the majority of your clients are offline and start the Full Data Migration.

We keep all of your data secure

We take security and safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure your data is secure.

Read our security guidebook