Database import
in a few clicks

Without developers, delays and hustle. With step-by-step Database import setup form

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Efficient & Furious
It takes you no longer than 20 minutes to set up the import to Database and start the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Database
utilizing Help Desk Migration?

Security first

We do not disclose any of your personal information with third parties, and additionally meticulously protect it, so nothing gets lost or stolen.

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Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Optional and powerful field mapping

Only Help Desk Migration allows you to instantly move custom fields, as well as map their location.

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Maintained relations between objects and people

All tickets will be imported to Database with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.

Next

Objects you may import to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Database in 6 easy steps

  • Get ready

    Sign up and go to our Database import software.

  • Connect source Help Desk

    Choose and connect your source service desk with HDM.

  • Give access to your Database account.

  • Choose objects

    Make a decision on which data need to move and which have to stay.

  • Import limited amount of data

    Import a predetermined volume of records to see our system in action. No strings attached.

  • Import to Database everything

    Transfer all your customer service information in a single push.

We always keep your data secure

We consider security very seriously and have developed a complete set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Voice of the customers

Database import in a few clicks

Automatically. Securely. Quickly

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