All-out SolarWinds Web Help Desk Data Export — Done in a Jiffy

Encoded dialogues, secure servers, newest authorization methods
Automated approach, never get downtime, no workflow breaks
Deal pricing to provide а opportunity + charge balance
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Clients across different industries confident in our solution

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How Does SolarWinds Web Help Desk Data Migration Make It?

You can do records migration in five simple actions, with our automated migration service. If you’re trying to organize a complex data structure, feel free to choose our customized mode. We’re up for it to comply with your unique needs.

Step 1. Link your SolarWinds Web Help Desk and future help desk solution to our tool

Step 2. Choose the data you’d want to migrate to the targeted help platform

Step 3. Link the data fields right

Step 4. Launch a test migration trying out our Free Demo

Step 5. If you’re thrilled with the Free Demo Migration results, go with your Full Data Migration

That’s it! All your SolarWinds Web Help Desk support records are are landed on the new platform.

Step 1. Get in touch with our experts for a custom SolarWinds Web Help Desk data transfer

Step 2. Let our specialists to adjust the data migration mechanism, so it’s just superior for you

Step 3. Check out the migration platform does its magic with Free Demo

Step 4. Go with Full Data Migration if a new setup is great to you

Way to go! Your SolarWinds Web Help Desk customer support records are now on the destination solution.

Why Is Help Desk Migration a Best Tool for SolarWinds Web Help Desk Data Export?

Speed up your SolarWinds Web Help Desk data migration process

Run your SolarWinds Web Help Desk data migration process Our automated migration solution allows you transfer large SolarWinds Web Help Desk data sets with no tech team help or halts. Export your company data with just a couple clicks!

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Maintain your customer service data protected

With Help Desk Migration Wizard, you can be certain about your SolarWinds Web Help Desk data along all of the transfer. Measures like fixed authorization regulations, regular audits, and a security-first usage course ensure the maximal safety principle achievable. We are proud of Help Desk Migration extensive list of compliance that’s directed to keep growing

Benefit from a proven migration service across sectors

Having successfully exported piles of data, we continue honing our solution — often including fresh and improved capabilities and supported platforms. Our promptly expanding customer base, feedback and reviews from satisfied customers, and ​​multiple service-related awards prove that we are able to satisfy to a huge extent of data export requirements. And we work on improving, with frequent updates of new functions and supported systems.

Mapping fields window

Get unchanged the connections between your data entities with refined mapping

Forget about tiring and error-prone copy-pasting to map configured and custom fields during your SolarWinds Web Help Desk migration. With our Migration Wizard, it takes you just a couple of clicks to specify the course of your data entities while keeping all the connections between them. With just a couple of, you can customize your data export and determine the way to sort your records in the new help desk while keeping all the connections.

Carry out the export with no impacting your customers

Our service allows you to run the transfer for off-peak time, so not a single user is left behind ignored. What’s more, with the help of the Delta migration feature to migrate, you enjoy migration historical data initially, next the recent updates. Therefore, you can keep on using the existing tool while the export is still underway

Scheduling window
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Let Help Desk Migration support agents assist you

Trying to cope with challenges with your SolarWinds Web Help Desk export? No worries — Help Desk Migration customer service representatives can assist you. With plenty of well-done data migration experience, our customer service agents are up for it to facilitate the migration flow. You can be sure of our service team to enhance the process hassle-free for you.

What Kinds of Records Can You Migrate from SolarWinds Web Help Desk with our Tool?

Applying our Migration tool, you can without difficulty move varied data entities — no matter what the standard format of the targeted help platform is. Employing our automated migration service, you can without difficulty migrate from SolarWinds Web Help Desk the following data objects.

If you have distinct demands that are not on the list, get in touch with us to meet adjusted data migration.

Help Desk entities

  • Techs
  • Departments
  • Clients
  • Tickets
Download checklist

Find out the way to prepare for SolarWinds Web Help Desk data migration

Prepare for SolarWinds Web Help Desk data migration by checking an in-depth step-by-step guide

What is the SolarWinds Web Help Desk data export cost?

The cost of your SolarWinds Web Help Desk data export will largely depend on the data volume you need to move, the complexity of your demands, and the options you’ll choose or custom work you’ll ask for. Set a Free Demo to check the Migration Wizard work and learn how much your data transfer will cost.

Run a Demo to get the price

Migrate Your SolarWinds Web Help Desk Records Safely

Help Desk Migration tool offers every migration options without damaging on safety. We regularly test all facilities and make improvements, so that your data is secured matching to the recent recommendations.

Secured authentication

Help Desk Migration Wizard takes advantage of 2FA authentication. Besides, only your agents with admin access rights can migrate your SolarWinds Web Help Desk data. United, these safeguards eliminate the dangers of information leak.

Three-layer data security for your data

We shield your information at three layers: physical — the physical security of the equipment connected in the SolarWinds Web Help Desk migration flow, network — the safety of your records when it’s in migration, and application — the safety of the code and information within our migration tool.

Adhering to security standards

Meeting numerous directs can make data export more complex. Luckily, we fulfill all the crucial security principles, with HIPAA, GDPR, CCPA, and PCI (Level 1).

Your review is what keeps us going

Streamline Your SolarWinds Web Help Desk Data Export

Let us do your SolarWinds Web Help Desk data migration and improve your customer service by having all the capabilities of a targeted help desk platform without breaks.
Start data migration

Tips and tricks you might find practical

Explore our help section to learn more about Help Desk Migration’s features, data export, and customer service leveling up.

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Frequently Asked Questions

You can accomplish an automated export of the following SolarWinds Web Help Desk objects:

  • Tickets
  • Ticket attachments
  • Ticket inline images
  • Ticket tags
  • Ticket public and private notes
  • Ticket custom fields
  • Ticket dates (Created_at, Updated_at, and Closed_at)
  • Contacts
  • Organizations
  • Agents

When setting up a Free Demo, you can select 20 tickets and 20 articles by specific IDs for your SolarWinds Web Help Desk export. We recommend choosing large records with attachments, so that you can try out Migration Wizard in a comprehensive way.

If you need to customize your Full Migration with data filtering, drop us a message.

To expedite the time required for your SherpaDesk import, two factors come into play: the size of the data to be migrated and the API limits of your source and target platforms. You can accelerate the process by requesting your SherpaDesk vendor to temporarily increase the API limits during the migration phase.

  1. Create a comprehensive migration plan to ensure an accurate data import from SolarWinds Web Help Desk.
  2. Run a Free Demo to check how Migration Wizard works.
  3. Consider whether you need to customize your SolarWinds Web Help Desk export.
  4. Use Delta migration if you want to use SolarWinds Web Help Desk during the export.
  5. Run Full Migration to export all data from your SolarWinds Web Help Desk account.

Got too many burning tasks? Take advantage of Concierge services to let our team take over your migration.

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