ServiceNow import
in a few clicks

Without developers, delays and hustle. With step-by-step ServiceNow import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to ServiceNow and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to ServiceNow
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

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Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Optional and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their location.

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Preserved relations between objects and people

All tickets will be imported to ServiceNow with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

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Objects you may import to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to ServiceNow in 6 easy steps

  • Prepare

    Sign up and go to our ServiceNow import wizard.

  • Connect source Help Desk

    Choose and link your source support desk with HDM.

  • Grant the right to access your ServiceNow account.

  • Select objects

    Determine which records have to migrate and which have to stay.

  • Import limited amount of data

    Import a predetermined amount of data to see our product in action. No strings attached.

  • Import to ServiceNow everything

    Transfer all your customer support records in a single push.

We keep your data secure

We take security very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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