ServiceNow import
in a few clicks

Without developers, delays and hustle. With step-by-step ServiceNow import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to ServiceNow and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to ServiceNow utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

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Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Optional and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their location.

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Preserved relations between objects and people

All tickets will be imported to ServiceNow with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

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Objects you may import to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to ServiceNow in 6 easy steps

  • Prepare

    In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the ServiceNow import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and fill out the form to enable our migration tool fetch the records.

  • Once you have selected your data source, connect our service with your ServiceNow to enable the import

  • Choose objects

    Select the information that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a cost-free demo to find out how your migration to ServiceNow will look like and verify that the records migrates properly

  • Import to ServiceNow all data

    Once everything's checked, pick the best time when the majority of your customers are offline and launch the Full Data Migration.


We keep your data secure

We take security very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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