ServiceNow import
in a few clicks

Without developers, delays and hustle. With step-by-step ServiceNow import setup form.

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ServiceNow import tool you’ve been looking for

Now, there’s no need to worry about any help desk import troubles. Total migration from platform to platform with HDM quick and hassle-free.
Save time & money
Lower price, a speedy transfer to the new platform, and no need to design the migration script. All with HDM.
Smooth process
Simply get the customer info ready for the import ahead of time and begin moving your records. It’s not necessary to fiddle with anything.
Vital custom records with you
Regardless of your reasons, transfer your historical data to the target system to keep the track of customers easier.
Automatic migration

Why spend time transferring data by hand when a tool can do it?

Our importing system will take care of every record so you don’t have to.

Data relationship coherence

All your customer records will move with the correct structure. Together with its smallest details, all data is intact.

The same applies to the help desk and CSV data. As a result, you get your exact information.

Data protection

All the passwords you provide throughout the migration procedure are not saved. Only authorized employees can get access to your email profiles or help desk dashboards.

All the information you provide is under solid protection from any type of danger.

Mapping records

Choose what piece of info will migrate to your new solution yourself.

While managing the migration setup, you can specify what entities to leave behind and what will move.

Ease of use

The entire process was deliberately created to let users to complete the migration on their own.

You don’t have to have special experience or exceptional knowledge, just follow the on-screen hints.

Great customer service

Our main goal is to make our service as pleasant to you as as feasible, as evident by G2. We always go after high-level service and proper communication.

Regardless of the way you contact us, we are always ready to solve your migration queries.

Why import data to ServiceNow utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.


Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their location.


Preserved relations between objects and people

All tickets will be imported to ServiceNow with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.


Relations illustration

Objects you may import to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to ServiceNow in 6 easy steps

  • Prepare

    In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the ServiceNow import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and fill out the form to enable our migration tool fetch the records.

  • Link ServiceNow

    Once you have selected your data source, connect our service with your ServiceNow to enable the import.

  • Choose objects

    Select the information that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Run a cost-free demo to find out how your migration to ServiceNow will look like and verify that the records migrates properly.

  • Import to ServiceNow all data

    Once everything's checked, pick the best time when the majority of your customers are offline and launch the Full Data Migration.

We keep your data secure

We take security very seriously and have developed an in-depth set of practices, technologies, and policies to help ensure your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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ServiceNow import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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