Help Desk Migration partner of HelpDesk

HelpDesk Data Migration with No Tech Expertise from Your Side Required

Encrypted dialogues, safe servers, newest authorization mechanisms
Automated approach, don't have downtime, reduced workflow drops
Reasonable pricing to provide a feature + cost balance
Our customers

Clients across different areas prefer our tool

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How Does HelpDesk Data Migration Run?

Our automated migration tool empowers you export and import records in five simple moves. If you’re managing a elaborate data structure, feel free to choose our tailored approach. We’re in place to comply with your unique demands.

Step 1. Link your existing help desk systems with your target help desk tools

Step 2. Select the records you’d want to migrate

Step 3. Double-check the data fields placed in both help desk platforms and correct matches if demanded

Step 4. Check the results by starting Free Demo

Step 5. If the import looks great to you, proceed with Full Migration

That’s it! You’re all done with your HelpDesk data migration. Now, you can move your processes to your desired help desk system.

Step 1. Get in touch with us for a customized migration

Step 2. Let our professionals modify on data import that corresponds your non-standard data structure

Step 3. Start a Demo Migration to see what your data will be once imported

Step 4. If everything looks great, initiate Full Data Migration

You’ve just done with your HelpDesk data migration! Gain the advantages of your expected solution.

Why Help Desk Migration Is the Perfect Tool for Your HelpDesk Migration

Complete HelpDesk migration quickly and easily

Our automated migration tool provides a productive tool, whether you’re importing your customer service operations from or to HelpDesk. With just a couple of clicks, your help desk will be up and running on a new platform — no need to accept any break!

Rocket image
Castle gates

Migrate your customer support data safely

The Migration Wizard covers your data security during all phases of the migration process. We present maximal records protection using established runthrough, added to regulatory compliance, accepted server safekeeping, and approved security checks.

Make use of a recognized migration app

With thousands of outstanding data migrations done by our service, our migration service has obtained numerous service-linked awards and positive mentions. And our aspiration for excellence does not finish there. As long as Help Desk Migration's mission is to encompass all your migration requirements, we remain getting better our app and oftentimes advance it with fresh features.

Mapping fields window

Cut down on manual work with extensive mapping

Our app will rescue you from copypasting records or creating not included data types at the time of HelpDesk migration. Our tool lets you map record fields and modify your data import. This will preserve the starting structure of your records with no effort on your side.

Avoid time-out during migration

Import your records during off-peak period so your clients aren't left behind neglected. Need to migrate without pauses at all? Benefit from the Delta opportunity. By moving company data at first and after that importing the recent changes, it will allow you to work on your source support service platform during help desk system migration.

Scheduling window
Support illustration

Permit our support agents help you

Don't fret about dealing with issues while doing your HelpDesk data import. Our service team is in place to help you with any setbacks. With years of mastery importing business data, Help Desk Migration experts are well-qualified to confirm a successful import of your support data.

What Data Entities Can You Migrate to or from HelpDesk Automatedly?

With our Migration tool, you can with no bother import solid piles of different data entities to or from HelpDesk. Inspect the selection of records you can import incorporating automation service by yourself from tech experts.

Do you want particular HelpDesk import requirements?

Let us know about a customized data import.

Help Desk entities

  • Teams
  • Agents
  • Customers
  • Tickets
Download checklist

Find out the way to prepare for HelpDesk data migration

Prepare for HelpDesk data migration by checking an in-depth step-by-step guide

Opportunities to Advance Your HelpDesk Data Migration Even Quicker

Add a new tag to the moved tickets

Choose tags to the moved tickets — just like that, you won’t mistake them with the left. You may further group the tickets by qualifying tags like ‘lost,’ ‘closed,’ or ‘stop replying.’

How much does HelpDesk data migration cost?

Your HelpDesk data transfer pricing lean on the following factors: records volume, the options you’ll want, custom work you’ll choose, and data switch complexity. Start a Free Demo to check the Migration Wizard work and learn how much your migration will cost.

Run a Demo to get the price

How do we guard your business records during HelpDesk migration?

Our mission is not just to cope with your help desk quick and easy but also safe. That’s why we regularly sustain our data protection bar high.

Two-factor authentication

Block rookies from receiving access your business data with our 2FA security opportunity. You’ll receive a code on your mobile phone every time you want to log in to Migration Wizard.

3-layer data protection

We provide 3 layers of business records protection: physical (we secure our hosting equipment against any intrusion), network (we secure our networks against digital attacks), and application (we take care of your data within our data importing platform from forbidden log in).

Meeting security standards

We secure your data based on all integral security fundamentals. Help Desk Migration service possesses an extensive set of compliance, and we are enlarging it. At the moment, we correspond to GDPR, CCPA, HIPAA, PCI (Level 1), and other data security fundamentals.

Your feedback inspires the Help Desk Migration team

Full HelpDesk Migration in a Few Clicks

Migrate your business records from or to HelpDesk with no bother and without disarranging your top mission of resolving your customers’ concerns.
Start data migration

Get more tips and tricks about data migration

Interested to learn more? Our help section is full of information on customer service upgrading and help desk business records migration. Explore it today!

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Frequently Asked Questions

Outline your actions in a detailed migration plan. Be sure to include the following steps:

  1. Audit help desk data on your source tool.
  2. Deactivate email notifications and triggers on your target.
  3. Create an account in the Migration Wizard.
  4. Set up and run the Free Demo.
  5. Start the Full Migration.

Our recommendations:

  1. Read our General Migration Checklist.
  2. Use the Migration Planning service to prepare an efficient action plan with our experts.
  3. Request the Concierge migration if you don’t have time or don’t want to run the migration yourself.

Help Desk Migration enables you to import such data to HelpDesk automatedly: tickets (including attachments, private and public notes, Created_at and Updaed_at dates, and tags), Create_at comments date, Comment authors, agents, contacts, and groups.

You can export from HelpDesk such entities: tickets (including private and public notes, inline images, Created_at and Updated_at dates, and tags), contacts, groups, and agents.

If you don’t want to interrupt your current customer conversions on HelpDesk, consider Delta Migration's service. It involves the re-migration of updated data and the migration of records created during the Full Migration. Find out how it works in our Delta Migration guide.

The time it takes to import your HelpDesk data depends on two factors: the number of records you wish to import and the API limits of both platforms. Ask your HelpDesk vendor to increase the API restrictions during the data import to make it run faster.

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