HelpDesk import
in a few clicksHelp Desk Migration partner of HelpDesk

Without developers, timelack and hustle. With step-by-step HelpDesk import setup form

More details
Safe and Secure
Your passwords as well as records are safe with us and will be used for import only.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to HelpDesk and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely where you want them to be.

Why import data to HelpDesk
using Help Desk Migration?

Security first

We don't share any of your information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Alternative and powerful field mapping

Only Help Desk Migration enables you to automatically transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to HelpDesk with their respective agents, contacts, and attachments, as a result, saving the record of customers' requests.

Next

Objects you may import to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

Import data to HelpDesk in six easy steps

  • Prepare

    In the new help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the HelpDesk import.

  • Connect source Help Desk

    Choose your current help desk from the list and complete the form to enable our migration tool fetch the records.

  • Connect HelpDesk

    Once you have specified your data source, connect our service with your HelpDesk to allow the import

  • Choose objects

    Select the data that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a cost-free demo to find out how your migration to HelpDesk will look like and verify that the data translates accurately

  • Import to HelpDesk all data

    After everything's validated, choose a good time when most of your customers are offline and launch the Full Data Migration.

We keep your data safe

We take security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Check our security guidebook

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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HelpDesk import in a few clicks

Automatically. Securely. Quickly

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Help Desk Migration service


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