HelpDesk import
in a few clicks
Without developers, timelack and hustle. With step-by-step HelpDesk import setup form
Without developers, timelack and hustle. With step-by-step HelpDesk import setup form
Why spend time moving things by hand when a tool can do it?
Our importing system will manage every piece of info so you don’t need to.
Using HDM, you don’t have to worry that all your moved customer service data will end up somehow scattered.
Whether it is sender info or customer details, all of this is considered during the process.
When you grant your access credentials to our system, you can trust us.
Only authorized personnel that directly work with your migration will be able to access to your accounts or data.
All incoming and outcoming information is shielded by the state of the encryption systems to prevent any risks.
Decide what data will migrate to your new help desk yourself.
During the data migration, you can check what entities to leave behind and what will stay.
The entire process was intentionally created to allow users to go through the migration themselves.
No need to have programming experience or exceptional knowledge, just follow the on-screen prompts.
One of the key priorities of our company is to provide a service that we would like to receive ourselves. Even though G2 recognized our customer support, we develop continuously.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
In the new help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the HelpDesk import.
Choose your current help desk from the list and complete the form to enable our migration tool fetch the records.
Once you have specified your data source, connect our service with your HelpDesk to allow the import
Select the data that you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Perform a cost-free demo to find out how your migration to HelpDesk will look like and verify that the data translates accurately
After everything's validated, choose a good time when most of your customers are offline and launch the Full Data Migration.
We take security very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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