Teamwork Desk import
in a few clicks

Without developers, delays and hustle. With help of robust data import wizard.

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Teamwork Desk import tool you’ve been looking for

Your platform import issues are behind you now. Complete migration from platform to platform with HDM swift and effortless.
Save time & money
Lower price, a quick transition to the new system, and no need to create the migration method. All with HDM.
Smooth process
Simply get the customer info ready for the import in advance and begin moving your records. No need to fiddle with anything.
Key custom records right beside you
Whether it is for compliance reasons, or convenience, move your historical data to the target system to keep up with customers easier.
Automated method

Only the smallest preparations are to get done on your side. We already created the script.

All you have to do is set your system import requirements and you’re ready to start.

Preserved data structure

With HDM, you don’t have to worry that all of your migrated customer service data will lose their connections to other info.

Whether it is the requester info or customer contacts, all of this is considered during the process.

Data protection

All the credentials you provide throughout the migration process are not kept in our system. Only authorized employees can get access to your profiles or help desk panelrecords.

All your info is behind a thick wall from any type of danger.

Map your data

There’s no need to perform considerable amount of data reviews to start your data import.

Use our Migration Wizard to choose the records for data migration right during the process. Choose what you want to transfer and determine where it goes just by clicking corresponding boxes.

Robust but transparent

You don’t need to learn the system to use it to its full.

Useful on-screen guides will help you proceed your records quickly and effectively. As a result, you can set up a data import just about anywhere you need.

Customer first

One of the key principles of our team is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer support, we develop continuously.


Why import data to Teamwork Desk utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Teamwork Desk with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

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Relations illustration

Objects you may import to Teamwork Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Teamwork Desk in six easy steps

  • Prepare

    In the target help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Teamwork Desk import.

  • Connect source Help Desk

    Select your current help desk from the list and complete the form to permit our migration tool fetch the data.

  • After you've specified your data source, connect our service with your Teamwork Desk to permit the import

  • Select objects

    Select the records you want to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a free demo to see how your migration to Teamwork Desk will look like and confirm that the records migrates properly

  • Import to Teamwork Desk all data

    Once everything's checked, choose the best time when most of your clients are offline and start the Full Data Migration.

We keep your data secure

We take security very seriously and have built an in-depth set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Teamwork Desk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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