Tender Support import
in a few clicks

Without techs, delays and hustle. Via robust data import wizard.

More details

Spotless Tender Support import services just for you

Now, there’s no need to concern yourself about any help desk import troubles. Full migration from platform to platform with HDM fast and hassle-free.
Less time & money spent
Clear price, a quick transfer to the new help desk, and no need to develop the migration script. All with HDM.
Transparent setup
Simply get the customer info ready for the import in advance and begin moving your records. It’s not necessary to fiddle with anything.
Essential custom records right beside you
No matter if it is for complying reasons, or convenience, transfer your historical data to the target system to keep the track of customers easier.
Automated migration

Only the smallest preparations are to get done on your side. We already created the migration method.

All you have to do is prepare your platform import requirements and you’re ready to go.

Data relationship integrity

All your customer records will move with the correct structure. Together with its smallest details, all data is intact.

The same applies to the help desk and CSV data. As a result, you get technically viable information.

Your info is protected

When you provide your passwords to our migration tool, you can rest assured.

Only authorized employees directly connected to the data transfer will have access to your accounts and customer info.

All everything we access is shielded by the state of the encryption systems from any electronic attacks.

Mapping records

Choose what piece of info will migrate to your new platform yourself.

While managing the migration setup, you can specify what entities to leave behind and what to take with you.

Simplicity

The full process was solely designed to let users to complete the migration on their own.

No need to have special experience or exceptional knowledge, just follow the on-screen prompts.

Great customer service

Our main goal is to make our service as enjoyable to you as as feasible, as evident by G2. We always go after high-level service and proper communication.

Whether it is through a phone or email, we are always happy to help you with the import.


What are the key reasons to import data to Tender Support utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Simple to use wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration lets you instantly transition custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to Tender Support with their corresponding agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Tender Support in several quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Pick and link your source support desk with HDM.

  • Give access to your Tender Support account.

  • Clarify your requirements

    Let us understand precisely what aspects of your migration you would like to adjust

  • Have your requirements estimated

    We shall analyze your case and send you with a cost and a scope of tasks.

  • Import to Tender Support everything

    Transfer all your customer support records in a single push.

We always keep all of your data secure

We consider security and safety very seriously and have built an in-depth set of practices, technologies, and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

Tender Support import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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