Kustomer import
in a few clicks

Without devs, timelack and hustle. With help of robust data import wizard.

Kustomer import tool you’ve been looking for

Now, there’s no need to bother about any help desk import issues. Total platform to platform migration with HDM fast and effortless.

Save time & money

Affordable process cost, a faster import to the new platform, and no need to develop the migration script. All with HDM.

Simple migration course

Simply prepare your information for migration beforehand and begin moving your data. It’s not necessary to fiddle with anything.

Key custom records aside

Whether it is for conformity reasons, or convenience, import your historical data to the new tool to keep the track of customers easier.

Automatic import services

Why waste time transferring records manually when a tool can deal with it?

Our importing system will deliver every piece of info so you don’t need to.

Preserved data structure

With HDM, you don’t have to be concerned that all of your moved customer service data will end up somehow scattered.

Whether it is sender info or customer details, all of this is considered during the process.

Data security

All the passwords you provide during the migration procedure are not kept in our system. Only authorized personnel can gain access to your email profiles or help desk panelrecords.

All your info is under solid protection from any type of danger.

Arrange your data

There’s no need to perform considerable amount of data audits to get started on your data import.

You can do all of this by using our data mapping system. Decide on what you want to transfer and determine where it goes just by clicking corresponding checkboxes.

Robust but transparent

You don’t need to learn the platform peculiarities to use it to its full.

Helpful on-screen instructions will help you transfer your entities quickly and effectively. As a result, you can set up a data import just about to any platform you want.

Customer first

One of the main principles of our company is to provide a service that we would like to receive ourselves. Even though G2 recognized our customer care, we develop continuously.

Why import data to Kustomer utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly transmit custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to Kustomer with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

Objects you may import to Kustomer

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Kustomer in six simple steps

Prepare

In the target help desk, create profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the Kustomer import.
Connect source Help Desk

Choose your current help desk from the catalogue and complete the form to allow our migration tool retrieve the records.
Link Kustomer

After you've selected your data source, connect our service with your Kustomer to permit the import
Choose objects

Select the data you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data

Perform a cost-free demo to find out how your migration to Kustomer will look like and confirm that the records migrates correctly
Import to Kustomer everything

Once everything's validated, choose the best time when the majority of your clients are offline and launch the Full Data Migration.

We keep all data safe

We take safety very seriously and have established a comprehensive set of practices , technologies , and policies to help ensure that your data is protected.

Check our security guideline

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Kustomer

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

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