Kayako import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

Spotless Kayako import services just for you

Your platform migration troubles are behind you now. Total migration from platform to platform with HDM swift and hassle-free.

Less time & money spent

Lower price, a quick migration to the new platform, and no need to develop the migration method. All with HDM.

Clean process

Just get the customer info ready for transition in advance and begin moving your records. No need to fiddle with anything.

Essential data right beside you

No matter if it is for compliance reasons, or convenience, migrate your historical data to the target system to keep up with customers easier.

Autonomous import services

Why waste time transferring data by yourself when a machine can do it?

Our migration tool will deliver every piece of info so you don’t have to.

Data relationship integrity

All your emails will move with the correct structure. From sender and receiver info to attachments and signatures, all data is intact.

The same applies to the help desk and CSV data. As a result, you get technically viable information.

Your info is protected

When you provide your access credentials to our migration tool, you can rest assured.

Only authorized employees that directly work with your import will have access to your accounts or data.

All incoming and outcoming information is shielded by the state of the encryption systems from any electronic attacks.

Place your data

You don’t need to make considerable amount of data audits to get started on your migration.

Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to transfer and say where it goes just by clicking available boxes.

Robust but transparent

You don’t need to learn the platform peculiarities to take advantage of all features.

Handy on-screen instructions will assist you proceed your entities quickly and effectively. As a result, you can move data just about to any platform you need.

Outstanding support

Our main goal is to make our service as enjoyable to you as possible, as evident by G2. We always go after high-level service and proper assistance.

Whether it is through a phone or email, we are always happy to help you with the import.

What are the key reasons to import data to Kayako using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to Kayako with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Objects you may import to Kayako

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Kayako in several easy steps

Get ready

In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Kayako import.
Connect source Help Desk

Select your current help desk from the list and fill out the form to permit our migration tool fetch the data.
Connect Kayako

After you've selected your data source, connect our service with your Kayako to enable the import
Choose objects

Choose the data you want to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data

Run a cost-free demo to see how your migration to Kayako will look like and confirm that the data translates correctly
Import to Kayako everything

After everything's tested out, choose a good time when the majority of your clients are offline and launch the Full Data Migration.

We always keep your data secure

We consider security very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is protected.

Check out our security guide

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Kayako

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Phone

Select how you want to proceed

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

Please describe your needs as detailed as possible

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We'll get back to you as soon as we have the estimate ready.

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