Kayako import
in a few clicks

Without developers, delays and hustle. Via robust data import wizard.

Secure and Safe

Your passwords along with records are safe with us and will be used for import solely.

Efficient & Furious

It takes you no longer than 20 minutes to set up the import to Kayako and start the test data transfer.

All Data Import

HDM is capable of importing all major record categories and fields you need, precisely to places you want them to be.

What are the key reasons to import data to Kayako using Help Desk Migration?

Security first

We do not share any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Simple to use wizard to setup import

Our service was designed to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to Kayako with their corresponding agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Objects you may import to Kayako

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Kayako in several easy steps

Get ready
In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Kayako import.
Connect source Help Desk
Select your current help desk from the list and fill out the form to permit our migration tool fetch the data.
Connect Kayako
After you've selected your data source, connect our service with your Kayako to enable the import
Choose objects
Choose the data you want to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a cost-free demo to see how your migration to Kayako will look like and confirm that the data translates correctly
Import to Kayako everything
After everything's tested out, choose a good time when the majority of your clients are offline and launch the Full Data Migration.

We always keep your data secure

We consider security very seriously and have built a complete set of practices , technologies , and policies to help guarantee your data is protected.

Check out our security guide