osTicket import
in a few clicks

Name: osTicket Import From Any Helpdesk
Brand: osTicket
Rating: 5 (2 reviews)

Without techs, timelack and hustle. With step-by-step osTicket import setup form

Safe and Secure

Your passwords as well as data are safe with us and will be used for import only.

Fast & Furious

It will take you no longer than 10 minutes to set up the import to osTicket and run the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, directly where you want them to be.

Why import data to osTicket
utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.

Easy to use wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration make it easier to instantly transfer custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to osTicket with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

Objects you may import to osTicket

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to osTicket in 6 quick steps

Prepare

Sign-up and go to our osTicket import tool.
Connect source Help Desk

Choose and connect your source service desk with HDM.
Link osTicket

Give access to your osTicket account.
Choose objects

Decide which data need to migrate and which have to stay.
Import small amount of data

Import a small volume of records to see our system in action. No strings attached.
Import to osTicket everything

Transfer all your customer support information in a single push.

We keep all of your data safe

We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure your data is secure.

Read our security manual

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To osTicket

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.