osTicket Data Migration Straight Away

Encrypted chats, secure servers, leading authorization methods
Automated process, no downtime, reduced workflow breaks
Deal charging to ensure a function + charge balance
Our customers

Clients among various sectors select our service

Automattic Cmyk Arkansas tech university Cosmos Thule Petplan Minerva

How Does osTicket Data Migration Make It?

You can carry out records import in five simple actions, using our automated migration tool. However, if you have special requirements or a unique data structure, feel free to choose a custom mode.

Step 1. Connect your existing and new help desk platforms

Step 2. Pick the data you’ll be moving

Step 3. Ensure whether record fields in source and target platforms adjusted. Bring about the necessary alterations if they don’t

Step 4. Launch a Free Demo to see how your data will look after the import

Step 5. If everything is good, continue your Full Data Migration

Congrats, you’ve just completed your osTicket data migration. So now you can begin driving your customer support from a new system.

Step 1. Reach out to our service team to start working on custom migration

Step 2. Allow Help Desk Migration professionals work the data import to your company data structure

Step 3. Run Demo Migration to look at what your records will be after the migration

Step 4. Continue your Full Migration if a new setup is excellent to you

Congratulations on your well-done osTicket data import! So now, you can make the most of the features of your new system.

Why Help Desk Migration Is the Right Solution for Your osTicket Migration

Perform osTicket import quickly and easily

Our automated migration service provides an efficient solution, whether you’re moving your help desk operations from or to osTicket. With just a few clicks, your help desk system will be ready to perform on a targeted system — no need to tolerate any break!

Rocket image
Castle gates

Migrate your help desk data securely

Help Desk Migration Wizard handles your records is safe throughout the migration process. We provide highest data defence applying tested practices, including regulatory compliance, established server safeguarding, and proper security tests.

Use an excepted migration service

With thousands of goal-achieved migrations done by our service, Help Desk migration service has earned plenty of service-associated awards and inspiring commentaries. And our aspiration for value does not cease there. We go to get better our tool and offer new features to take care of we’re including nearly all of your data migration needs.

Mapping fields window

Minimize grunt work with extended records mapping

Rescue yourself from the challenging task of adding wanted data types or business data during osTicket migration. So you can map starting and custom data fields, or otherwise transform your data migration right away our migration service. You retain the structure of your business data with minimum work.

Exclude downtime amidst data import

Migrate your customer service records during off-peak time so your customers aren't left behind neglected. Put away pauses together with our Delta function that imports historical data since the recent changes. So, the existing support service platform will still be active when you finish the help desk software import.

Scheduling window
Support illustration

Depend on our support agents

Are you facing tasks with your osTicket migration? Permit our customer support team look at your setback. With years of successful data migration mastery, they can sort out any hardship linked with your customer support migration or even provide assistance during the total migration.

What Kind of Data Can You Import to or from osTicket Automatedly?

With our Migration app, you can easily import sizable volumes of different records entities to or from osTicket. Review the list of data entities you can migrate implementing automated tool without any assistance from tech representatives.

Do you look for peculiar osTicket migration requirements?

Schedule a call and tell us about a personalized data import.

Help Desk entities

  • Groups
  • Agents
  • Organizations
  • Users
  • Tickets

Knowledge Base entities

  • Categories
  • Folders
  • FAQ's
Download checklist

Find out the way to prepare for osTicket data migration

Prepare for osTicket data migration by checking an in-depth step-by-step guide

How much does osTicket data migration price?

Your osTicket data transfer cost lean on the next aspects: data volume, the features you’ll want, custom work you’ll use, and transfer complexity. Start a Free Demo to check the Migration Wizard work and find out how much your data switch will cost.

Run a Demo to get the price

How do we protect your records during osTicket migration?

We carry out import quick and easy for you and, at the same time, give precedence to business data security by fulfilling to the leading security principles.

Two-factor access

If you need to terminate the risk of intruders receiving access to your business records, start the two-factor authentication. It will deliver an extra security layer by delivering a code to your mobile phone each time you log in to Migration Wizard.

3-level data safety

Help Desk Migration comes with 3 layers of business data protection. At the physical level, we cover our hosting equipment from logical and physical breach. At the application level, we cease any forbidden log in to your data on our service. And, finally, on the network layer, we secure our networks against digital attacks.

Adhering to security standards

We protect your business data based on all critical security principles. Our Help Desk Migration service has an broad portfolio of compliance, and we are enlarging it. Presently, we meet the demands and requirements of GDPR, CCPA, HIPAA, PCI (Level 1), and other data protection standards.

Your feedback motivates our team

Full osTicket Migration in Several Clicks

Migrate your business records from or to osTicket easily without disorganizing from what truly matters — addressing your customers’ concerns.
Start data migration

More useful guides about data migration

Interested to get more? Our knowledge base is full of information on support service improvement and help desk business records import. Explore it today!

EOL of Spiceworks Desktop: What Are the Dangers and Options?

A few months ago, Spiceworks announced the end-of-life for its Desktop solution. This ...

Best Free Help Desk Software: Reviews, Features, Pricing in 2023

If you started a company and need a bespoke solution to all your ...

Best GrooveHQ Alternatives: Top Help Desk Apps to Consider

So you are looking for a decent alternative to GrooveHQ but often find ...

Frequently Asked Questions

To achieve a successful migration from OsTicket, careful planning is essential. Once you have completed the necessary preparations, follow these steps to set up your automated import:

  • Register an account on Help Desk Migration.
  • Provide your source and destination credentials to connect platforms to Migration Wizard.
  • Select the objects to migrate and map data fields (custom fields are supported).
  • Run a Free Demo to review and evaluate the migration results.
  • Proceed with the payment to initiate the Full Migration process.

If you prefer to entrust your OsTicket import to experts, explore the Concierge migration option. Additionally, Delta migration ensures uninterrupted ongoing customer conversations during Full Migration.

Help Desk Migration allows you to automatedly migrate the following OsTicket objects:

  • Tickets (plus attachments, public and private notes, Created_at, Updated_at, Closed_at, custom fields, and inline images)
  • Agents
  • Contacts
  • Groups
  • Knowledge base articles (plus inline images and attachments)

Need to migrate custom OsTicket objects? Our team is ready to discuss and implement any custom work.

To export your OsTicket knowledge base articles in bulk, start by signing up with the Migration Wizard. Connect your OsTicket account and select your target platform. Configure the migration setup according to your preferences. You can run a Free Demo to see how your OsTicket knowledge base migration goes. If you are satisfied with the Demo results, proceed with the payment and initiate the Full Migration process.

Help Desk Migration offers the Delta migration option, which allows for seamless customer service continuity during the migration process. Here's how it works:

  1. Our automated tool selectively remigrates updated tickets and articles.
  2. It also transfers newly created items that occurred during the data transfer.
  3. By removing the previous version of a record, duplicates are effectively eliminated.

With the Delta migration option, you can ensure a smooth transition while maintaining data integrity and uninterrupted customer service.

To safeguard your data, Help Desk Migration provides security measures, including include continuous data monitoring, network security, hosting on AWS (Amazon Web Services), regular security audits, and adherence to data protection standards such as ISO/IEC 27001:2013, GDPR, and PCI DSS. Read more details in our security policy.

Book a Call Chat
— %s