in a few clicks
Without techs, timelack and hustle. With step-by-step osTicket import setup form
Safe and SecureYour passwords as well as data are safe with us and will be used for import only.
Fast & FuriousIt will take you no longer than 10 minutes to set up the import to osTicket and run the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, directly where you want them to be.
Why import data to osTicket
Security firstWe don't disclose any of your information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.
Easy to use wizard to setup importOur service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.
Optional and powerful field mappingOnly Help Desk Migration make it easier to instantly transfer custom fields, as well as map their location.
Preserved relations between objects and peopleAll tickets will be imported to osTicket with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.
Objects you may import to osTicket
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to osTicket in 6 quick steps
In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the osTicket import.
Link source Help Desk
Choose your current help desk from the catalogue and complete the form to allow our migration tool retrieve the records.
After you have specified your data source, connect our service with your osTicket to permit the import
Choose the data you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data
Perform a free demo to find out how your migration to osTicket will look like and verify that the records migrates correctly
Import to osTicket all data
After everything's tested out, choose a good time when the majority of your customers are offline and initiate the Full Data Migration.
We keep all of your data safe
Have any questions?
Voice of the customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT