HelpSpot import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

HelpSpot import tool you’ve been looking for

Now, there’s no need to worry about any help desk import troubles. Complete platform to platform migration with HDM fast and effortless.

Save time & money

Clear price, a faster import to the new system, and no need to develop the migration script. All with HDM.

Smooth setup

Just get the customer info ready for the import in advance and begin moving your data. It’s not necessary to fiddle with anything.

Key data with you

Whether it is for complying reasons, or convenience, import your historical data to the new tool to keep the track of customers easier.

Automated method

A bare minimum is to get done on your side. We already created the migration method.

All you have to do is prepare your platform import preferences and you’re ready to go.

Data relationship integrity

All your customer records will move complete and whole. Together with its smallest details, all data will be untouched.

The same goes for the help desk and CSV data. As a result, you get useable information.

Your info is protected

When you grant your access credentials to our migration tool, you can trust us.

Only authorized personnel directly connected to the data transfer will be able to access to your accounts or data.

All incoming and outcoming information is shielded by the state of the encryption systems from any electronic attacks.

Mapping records

Choose what piece of info will migrate to your new platform yourself.

While managing the migration setup, you can check what records to leave behind and what will stay.

Ease of use

The full process was deliberately designed to let users to go through the migration themselves.

No need to have programming skills or exceptional knowledge, just follow the on-screen hints.

5-star customer service

Our main goal is to make our service as enjoyable to you as as feasible, as evident by G2. We always aim for high-level service and proper communication.

Regardless of the way you contact us, we are always happy to help you with the import.

Why import data to HelpSpot using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to HelpSpot with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Objects you may import to HelpSpot

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to HelpSpot in six quick steps

Prepare

In the new help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the HelpSpot import.
Connect source Help Desk

Choose your current help desk from the catalogue and complete the form to allow our migration tool fetch the records.
Link HelpSpot

After you have selected your data source, connect our service with your HelpSpot to allow the import
Select objects

Select the data you want to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data

Run a free demo to find out how your migration to HelpSpot will look like and verify that the data translates accurately
Import to HelpSpot everything

After everything's tested out, choose the best time when most of your customers are offline and begin the Full Data Migration.

We keep all of your data secure

We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help guarantee your data is protected.

Check our security guideline

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To HelpSpot

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.