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HelpSpot import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

More details

HelpSpot import tool you’ve been looking for

Now, there’s no need to worry about any help desk import troubles. Complete platform to platform migration with HDM fast and effortless.
Save time & money
Clear price, a faster import to the new system, and no need to develop the migration script. All with HDM.
Smooth setup
Just get the customer info ready for the import in advance and begin moving your data. It’s not necessary to fiddle with anything.
Key data with you
Whether it is for complying reasons, or convenience, import your historical data to the new tool to keep the track of customers easier.
Automated method

A bare minimum is to get done on your side. We already created the migration method.

All you have to do is prepare your platform import preferences and you’re ready to go.

Data relationship integrity

All your customer records will move complete and whole. Together with its smallest details, all data will be untouched.

The same goes for the help desk and CSV data. As a result, you get useable information.

Your info is protected

When you grant your access credentials to our migration tool, you can trust us.

Only authorized personnel directly connected to the data transfer will be able to access to your accounts or data.

All incoming and outcoming information is shielded by the state of the encryption systems from any electronic attacks.

Mapping records

Choose what piece of info will migrate to your new platform yourself.

While managing the migration setup, you can check what records to leave behind and what will stay.

Ease of use

The full process was deliberately designed to let users to go through the migration themselves.

No need to have programming skills or exceptional knowledge, just follow the on-screen hints.

5-star customer service

Our main goal is to make our service as enjoyable to you as as feasible, as evident by G2. We always aim for high-level service and proper communication.

Regardless of the way you contact us, we are always happy to help you with the import.


Why import data to HelpSpot using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to HelpSpot with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to HelpSpot

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to HelpSpot in six quick steps

  • Prepare

    In the new help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the HelpSpot import.

  • Connect source Help Desk

    Choose your current help desk from the catalogue and complete the form to allow our migration tool fetch the records.

  • After you have selected your data source, connect our service with your HelpSpot to allow the import

  • Select objects

    Select the data you want to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a free demo to find out how your migration to HelpSpot will look like and verify that the data translates accurately

  • Import to HelpSpot everything

    After everything's tested out, choose the best time when most of your customers are offline and begin the Full Data Migration.

We keep all of your data secure

We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

HelpSpot import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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