HelpSpot import
in a few clicks

Without techs, delays and hustle. With help of robust data import wizard.

Safe and Secure

Your passwords as well as records are safe with us and will be used for import solely.

Quick & Furious

It will take you no longer than 10 minutes to set up the import to HelpSpot and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to HelpSpot using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration helps you to automatically transition custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to HelpSpot with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Objects you may import to HelpSpot

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to HelpSpot in six quick steps

Prepare
In the new help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and start the HelpSpot import.
Connect source Help Desk
Choose your current help desk from the catalogue and complete the form to allow our migration tool fetch the records.
Link HelpSpot
After you have selected your data source, connect our service with your HelpSpot to allow the import
Select objects
Select the data you want to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a free demo to find out how your migration to HelpSpot will look like and verify that the data translates accurately
Import to HelpSpot everything
After everything's tested out, choose the best time when most of your customers are offline and begin the Full Data Migration.

We keep all of your data secure

We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help guarantee your data is protected.

Check our security guideline