Faveo Helpdesk import
in a few clicks
Without developers, timelack and hustle. Via robust data import wizard.
Faveo Helpdesk import
Spotless Faveo Helpdesk import services just for you
Your platform migration issues are behind you now. Complete migration from platform to platform with HDM quick and hassle-free.Less time & money spent
Lower process cost, a faster migration to the new system, and no need to develop the migration script. Get it all with HDM service.Clean process
Simply prepare your information for migration ahead of time and begin moving your records. It’s not necessary to deal with everything alone.Key custom records with you
No matter if it is for compliance reasons, or convenience, migrate your historical data to the target platform to keep the track of customer data easier.Automated method
Only the smallest preparations are required from you. We already wrote the script.
All you have to do is prepare your help desk migration requirements and you’re ready to start.
Maintained data structure
Using HDM, you don’t have to be concerned that all your moved customer service data will lose their connections to other info.
Whether it is the requester info or customer contacts, all of this is considered during the process.
Data security
All the credentials you provide throughout the migration procedure are not saved. Only authorized staff can get access to your accounts or help desk panelrecords.
All the information you provide is under firm protection from the outside world.
Data mapping
Decide what data will migrate to your new platform yourself.
While managing the migration setup, you can specify what entities to leave behind and what will move.
Simplicity
The entire process was deliberately designed to allow users to go through the migration on their own.
You don’t have to have special experience or exceptional knowledge, just follow the shown prompts.
Our customers are priority
One of the main priorities of our company is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer service, we develop continuously.
What are the key reasons to import data to Faveo Helpdesk utilizing Help Desk Migration?
Security first
We do not disclose any of your information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.Next
Easy to understand wizard to setup import
Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Alternative and powerful field mapping
Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.Next
Maintained relations between objects and people
All tickets will be imported to Faveo Helpdesk with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.Next
Objects you may import to Faveo Helpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to Faveo Helpdesk in six easy steps
Get ready
In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Faveo Helpdesk import.
Connect source Help Desk
Select your current help desk from the catalogue and fill out the form to permit our migration tool fetch the data.
Connect Faveo Helpdesk
After you have selected your data source, connect our service with your Faveo Helpdesk to permit the import.
Choose objects
Select the records you want to migrate and set the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Perform a free demo to find out how your migration to Faveo Helpdesk will look like and verify that the data translates accurately.
Import to Faveo Helpdesk all data
Once everything's tested out, choose the best time when the majority of your clients are offline and initiate the Full Data Migration.
We always keep your data safe
We consider security very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure your data is protected.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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