Faveo Helpdesk import
in a few clicks

Without developers, timelack and hustle. Via robust data import wizard.

Spotless Faveo Helpdesk import services just for you

Your platform migration issues are behind you now. Complete migration from platform to platform with HDM quick and hassle-free.

Less time & money spent

Lower process cost, a faster migration to the new system, and no need to develop the migration script. Get it all with HDM service.

Clean process

Simply prepare your information for migration ahead of time and begin moving your records. It’s not necessary to deal with everything alone.

Key custom records with you

No matter if it is for compliance reasons, or convenience, migrate your historical data to the target platform to keep the track of customer data easier.

Automated method

Only the smallest preparations are required from you. We already wrote the script.

All you have to do is prepare your help desk migration requirements and you’re ready to start.

Maintained data structure

Using HDM, you don’t have to be concerned that all your moved customer service data will lose their connections to other info.

Whether it is the requester info or customer contacts, all of this is considered during the process.

Data security

All the credentials you provide throughout the migration procedure are not saved. Only authorized staff can get access to your accounts or help desk panelrecords.

All the information you provide is under firm protection from the outside world.

Data mapping

Decide what data will migrate to your new platform yourself.

While managing the migration setup, you can specify what entities to leave behind and what will move.

Simplicity

The entire process was deliberately designed to allow users to go through the migration on their own.

You don’t have to have special experience or exceptional knowledge, just follow the shown prompts.

Our customers are priority

One of the main priorities of our company is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer service, we develop continuously.

What are the key reasons to import data to Faveo Helpdesk utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to Faveo Helpdesk with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.

Objects you may import to Faveo Helpdesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Faveo Helpdesk in six easy steps

Get ready

Sign up and go to our migration wizard.
Link source Help Desk

Select and connect your source support desk with HDM.
Link Faveo Helpdesk

Give the right to access your Faveo Helpdesk account.
Clarify your needs

Let us know exactly what aspects of your migration you would like to fine-tune
Get your preferences estimated

We will research your application and send you with a price range and a scope of tasks.
Import to Faveo Helpdesk all data

Transfer all your customer service records in a single push.

We always keep your data safe

We consider security very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure your data is protected.

Check out our security guideline

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Faveo Helpdesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Phone

Select how you want to proceed

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

Please describe your needs as detailed as possible

Message *

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Voice of the buyers

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