Faveo Helpdesk import
in a few clicks

Without developers, timelack and hustle. Via robust data import wizard.

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Spotless Faveo Helpdesk import services just for you

Your platform migration issues are behind you now. Complete migration from platform to platform with HDM quick and hassle-free.
Less time & money spent
Lower process cost, a faster migration to the new system, and no need to develop the migration script. Get it all with HDM service.
Clean process
Simply prepare your information for migration ahead of time and begin moving your records. It’s not necessary to deal with everything alone.
Key custom records with you
No matter if it is for compliance reasons, or convenience, migrate your historical data to the target platform to keep the track of customer data easier.
Automated method

Only the smallest preparations are required from you. We already wrote the script.

All you have to do is prepare your help desk migration requirements and you’re ready to start.

Maintained data structure

Using HDM, you don’t have to be concerned that all your moved customer service data will lose their connections to other info.

Whether it is the requester info or customer contacts, all of this is considered during the process.

Data security

All the credentials you provide throughout the migration procedure are not saved. Only authorized staff can get access to your accounts or help desk panelrecords.

All the information you provide is under firm protection from the outside world.

Data mapping

Decide what data will migrate to your new platform yourself.

While managing the migration setup, you can specify what entities to leave behind and what will move.


The entire process was deliberately designed to allow users to go through the migration on their own.

You don’t have to have special experience or exceptional knowledge, just follow the shown prompts.

Our customers are priority

One of the main priorities of our company is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer service, we develop continuously.

What are the key reasons to import data to Faveo Helpdesk utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.


Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their destination.


Maintained relations between objects and people

All tickets will be imported to Faveo Helpdesk with their corresponding agents, contacts, and attachments, that way, saving the history of customers' requests.


Relations illustration

Objects you may import to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Faveo Helpdesk in six easy steps

  • Get ready

    In the target help desk, set up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Faveo Helpdesk import.

  • Connect source Help Desk

    Select your current help desk from the catalogue and fill out the form to permit our migration tool fetch the data.

  • Connect Faveo Helpdesk

    After you have selected your data source, connect our service with your Faveo Helpdesk to permit the import.

  • Choose objects

    Select the records you want to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a free demo to find out how your migration to Faveo Helpdesk will look like and verify that the data translates accurately.

  • Import to Faveo Helpdesk all data

    Once everything's tested out, choose the best time when the majority of your clients are offline and initiate the Full Data Migration.

We always keep your data safe

We consider security very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Faveo Helpdesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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