SherpaDesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

More details

SherpaDesk import tool you’ve been looking for

Your platform import issues are behind you now. Total migration from platform to platform with HDM fast and simple.
Save time & money
Affordable price, a quick transition to the new platform, and no need to design the migration method. Get all of this with HDM service.
Smooth migration course
Simply get the customer info ready for migration beforehand and start moving your records. No need to do everything alone.
Key custom records with you
Whether it is for conformity reasons, or convenience, move your old data to the target system to keep up with customer data easier.
Automatic import services

Why spend time moving records by hand when a tool can deal with it?

Our migration tool will take care of every record so you don’t have to.

Data relationship integrity

All your emails migrate with the correct structure. From sender and receiver info to attachments and signatures, all data structure will be maintained.

The same applies to the help desk and CSV data. As a result, you get technically viable information.

Your info is secure

When you grant your access credentials to our migration tool, you can rest assured.

Only the staff members that directly work with your import will be able to access to your accounts or data.

All incoming and outcoming information is shielded by the data encryption systems from any electronic attacks.

Mapping records

Decide what data comes to your new solution yourself.

During the data migration, you can choose what entities to leave behind and what to take with you.

Ease of use

The whole process was deliberately designed to allow users to run the migration on their own.

No need to have advanced experience or exceptional knowledge, just follow the shown hints.

Customer support

We strive to make our service as pleasant to you as possible, and G2 Crowd has already recognized it. We always go after high-level service and proper assistance.

Regardless of the way you contact us, we are always happy to help you with the import.


Why import data to SherpaDesk utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to SherpaDesk with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

Next

Relations illustration

Objects you may import to SherpaDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to SherpaDesk in six simple steps

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure that your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

SherpaDesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

Blog Articles You Might Find Useful

Post Migration Checklist – Here’s What You Should Do

So you’ve successfully managed to move your stuff from one platform to another but have this funny feeling that you are missing something. Turns out…

CX Expert Roundup: How to Improve Customer Experience

If you’re reading this, you’re probably interested in improving your customer experience. Surely, every business has faced a lot of changes in recent months. The…

The 3 Reasons to Move from HESK to SysAid

Hesk is a free self-hosted help desk solution. It is trusted by many of the small and mid-sized companies. HESK provides the tools to deal…

Book a Call
cancel
%s
— %s