SherpaDesk import
in a few clicks
Without devs, delays and hustle. With help of robust data import wizard.
SherpaDesk import
SherpaDesk import tool you’ve been looking for
Your platform import issues are behind you now. Total migration from platform to platform with HDM fast and simple.Save time & money
Affordable price, a quick transition to the new platform, and no need to design the migration method. Get all of this with HDM service.Smooth migration course
Simply get the customer info ready for migration beforehand and start moving your records. No need to do everything alone.Key custom records with you
Whether it is for conformity reasons, or convenience, move your old data to the target system to keep up with customer data easier.Automatic import services
Why spend time moving records by hand when a tool can deal with it?
Our migration tool will take care of every record so you don’t have to.
Data relationship integrity
All your emails migrate with the correct structure. From sender and receiver info to attachments and signatures, all data structure will be maintained.
The same applies to the help desk and CSV data. As a result, you get technically viable information.
Your info is secure
When you grant your access credentials to our migration tool, you can rest assured.
Only the staff members that directly work with your import will be able to access to your accounts or data.
All incoming and outcoming information is shielded by the data encryption systems from any electronic attacks.
Mapping records
Decide what data comes to your new solution yourself.
During the data migration, you can choose what entities to leave behind and what to take with you.
Ease of use
The whole process was deliberately designed to allow users to run the migration on their own.
No need to have advanced experience or exceptional knowledge, just follow the shown hints.
Customer support
We strive to make our service as pleasant to you as possible, and G2 Crowd has already recognized it. We always go after high-level service and proper assistance.
Regardless of the way you contact us, we are always happy to help you with the import.
Why import data to SherpaDesk utilizing Help Desk Migration?
Security first
We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.Next
User-friendly wizard to setup import
Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Alternative and powerful field mapping
Only Help Desk Migration make it easier to instantly move custom fields, as well as map their destination.Next
Preserved relations between objects and people
All tickets will be imported to SherpaDesk with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.Next
Objects you may import to SherpaDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to SherpaDesk in six simple steps
We keep all data secure
We take safety very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure that your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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