SherpaDesk import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

Safe and Secure

Your passwords as well as data are safe with us and will be used for import solely.

Quick & Furious

It will take you no longer than 15 minutes to set up the import to SherpaDesk and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, exactly to places you want them to be.

Why import data to SherpaDesk
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, as well as thoroughly protect it, so nothing gets lost or stolen.

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly move custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to SherpaDesk with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

Objects you may import to SherpaDesk

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to SherpaDesk in six simple steps

Prepare

Register and go to our migration wizard.
Connect source Help Desk

Pick and connect your source service desk with HDM.
Link SherpaDesk

Grant the right to access your SherpaDesk account.
Clarify your requirements

Let us understand precisely what components of your migration you need to fine-tune
Have your preferences estimated

We will research your application and send you with a the overall cost and a scope of work.
Import to SherpaDesk everything

Move all your customer service records in a single push.

We keep all data secure

We take safety very seriously and have developed a comprehensive set of practices , technologies , and policies to help ensure that your data is secure.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To SherpaDesk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.