Reamaze import
in a few clicks

Without developers, timelack and hustle. With step-by-step Reamaze import setup form

Spotless Reamaze import services just for you

Now, there’s no need to bother about any help desk import troubles. Full migration from platform to platform with HDM quick and effortless.

Less time & money spent

Lower process cost, a swift import to the new help desk, and no need to create the migration method. All with HDM.

Clean process

Simply prepare your information for the import ahead of time and begin moving your records. No need to fiddle with anything.

Vital custom records aside

Regardless of your reasons, import your historical data to the target platform to keep up with customers easier.

Automated process

Only the smallest preparations are required from you. We already created the migration method.

All you have to do is set your help desk import requirements and you’re good to go.

Connection coherence

All your customer records will move with the correct structure. From sender and receiver info to attachments and signatures, all data will be untouched.

The same applies to the help desk and CSV data. In the end, you get useable information.

Data protection

All the passwords you provide throughout the migration process are not kept in our system. Only authorized staff can gain access to your email accounts or help desk panelrecords.

All the information you provide is under firm protection from the outside world.

Arrange your information

It’s not required to make extensive data audits to get started on your data import.

You can do all of this by using our data mapping system. Choose what you want to keep and say where it goes just by clicking corresponding checkboxes.

Robust but transparent

You don’t need to understand the platform peculiarities to use it to its full.

Helpful on-screen instructions will help you in moving your records fast and effectively. As a result, you can move data just about anywhere you want.

5-star customer service

Our main goal is to make our service as convenient to you as possible, as evident by G2. We always go after quality and proper communication.

Whether it is through a phone or email, we are always happy to help you with the import.

What are the key reasons to import data to Reamaze utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their location.

Maintained relations between objects and people

All tickets will be imported to Reamaze with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.

Objects you may import to Reamaze

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Reamaze in 6 easy steps

Get ready

In the target help desk, create profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the Reamaze import.
Connect source Help Desk

Select your current help desk from the list and complete the form to enable our migration tool retrieve the records.
Connect Reamaze

After you have selected your data source, connect our service with your Reamaze to permit the import
Choose objects

Select the records you need to migrate and set the mapping of ticket fields, both standard, and custom.
Import small amount of data

Run a free demo to find out how your migration to Reamaze will look like and confirm that the data migrates correctly
Import to Reamaze all data

Once everything's tested, choose a good time when most of your clients are offline and begin the Full Data Migration.

We always keep your data safe

We consider security very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Check out our security guide

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Reamaze

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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