LiveChat Migration Services

Export Data from LiveChat Without Downtime or Technical Hassle

Move your interactions, contacts, and related records from LiveChat through a zero-code interface. Our automated solution will export your data from LiveChat as CSV files, which you can further use for backup, analysis, consolidation, or migration to a more suitable help desk platform.

No credit card required Fast setup

Interactive Migration Calculator

Adjust sliders to estimate your migration time and cost savings

2,000
1K 500K
10-15 mins Estimated Migration Time
85% Time Savings vs Alternatives
$3,777 Savings vs In-house Development

Estimates based on 60,000+ successful migrations. Actual results may vary.

Why migrate with Help Desk Migration?

  • Zero downtime

    You don’t have to stop using LiveChat during export. Help Desk Migration works quietly in the background, moving your data while you keep serving your customers. And don’t worry about records created or updated during the transfer: the Delta option will fetch all of them later on.

  • Fast transfer

    The export runs automatically and takes a fraction of the time it would by hand — sometimes just 15 minutes. Plus, if you’re switching to a new help desk, features like data tagging and transferring the newest records first make setup quick and easy.

  • No-code data export

    You don’t need any tech skills to export your data. Everything happens in the Migration Wizard. Just choose the source and target data types from the drop-down menus, and the tool takes care of the rest. It’s straightforward and ready to use right out of the box.

  • Customizable process

    Automation doesn’t mean rigidity. You can tailor your export with built-in options like tagging records, prioritizing the newest chats, or moving inline images. And if your case comes with extra needs, our team is happy to adjust the setup to fit your workflow.

  • Concierge migration

    Don’t want to handle the LiveChat data export yourself? Let our experts take care of it. The Concierge Migration service covers everything, from setup and data mapping to the actual transfer and post-export support. You get a hands-free, done-for-you migration experience.

  • Support all the way

    We’re here whenever you need help. Reach our team by chat, email, or phone. Choose between three support packages — Standard, Premium, or Signature — based on how much guidance and customization you want. Whichever you select, you’ll never end up alone with your export.

  • Secure platform

    Your data stays safe at every stage. Our tool uses encrypted channels, secure servers, and advanced authorization methods. Help Desk Migration follows strict data protection protocols so that you can export LiveChat data with confidence and complete peace of mind.

LiveChat data migration timeline

Connect LiveChat with your Target

Enter your LiveChat login and API key. Select CSV as your data destination. This will connect your data Source and Target to Migration Wizard, our no-code data migration interface.

Select and map data

Select data types you need to export from LiveChat using drop-down menus. Make sure your contacts, chats, and related data land in the right place.

Run a Free Demo

Give your LiveChat data export a free test run. The Migration Wizard will move 20 random LiveChat conversations and report on results.

Verify data

Look through the report. If some records failed to migrate, adjust your mapping settings and re-run the Free Demo. No matter how many times you run the Demo, it’s always no-cost.

Start the Full Migration

Once the report returns the desired results and the cost of export fits your budget, you’re free to move the rest of your LiveChat data. Run the export immediately or schedule it at your convenience.
Supported Platforms
Data Mapping
Free Demo Migration
Review the results
Full Migration

Add flexibility to your LiveChat data export with extra options

Migrate the newest records first

Your latest LiveChat conversations move first, followed by older ones. This feature shines when using Interval Migration, as you can start working with the most recent data in your new system right away, without waiting for the full transfer to finish.

Change migration priority

Skip attachments

Don’t let unnecessary files slow down your LiveChat export. You can choose to skip all attachments or only those from a certain date range. This makes your transfer faster and lighter, perfect for quick backups, clean data consolidation, or smooth onboarding to a new help desk system.

How to skip attachments

Select data for a Demo

Before running the full export, you can test the Migration Wizard through specific LiveChat conversations of your choice. It’s a simple way to make sure critical data moves correctly and looks right in the CSV file. Plus, it gives you extra peace of mind before the Full Migration.

How to select records for demo

Run a Delta Migration

Keep using LiveChat while your records move without the risk of losing any data. Once the Full Migration is over, the Delta Migration automatically fetches any new or updated records created during the process. You get a complete, up-to-date export — no messages missed or changes lost.

What is Delta Migration?

Run an Interval Migration

Split your LiveChat data export into several smaller sessions and run them at a convenient time. Schedule transfers at night, over weekends, or during downtime. It’s ideal for busy teams who want full LiveChat access during work hours while still keeping migration on track.

What is Interval Migration?

Customize your transfer

Go beyond built-in options and tailor the export to your needs. Our team can modify your LiveChat data before the move, filter records, move data from connected systems, or enrich exports with extra details like tags and legacy IDs. You get a setup that fits your exact workflow.

Request Migration Customization
Migration Checkout

How much does it cost to export data from LiveChat?

With Help Desk Migration, you never pay for features you won’t use, and you always know the final price upfront. The cost of exporting your LiveChat data depends on a few factors:

How many records you move

How complex the setup is

Any extra options you select

Run a Free Demo to see the Migration Wizard in action and get an accurate estimate for your migration.

No credit card required Fast setup

Help Desk Migration

Unlock the wealth of your LiveChat data

Whether you migrate, back up, or consolidate your data, Help Desk Migration manages the entire LiveChat data export for you — smoothly, securely, and without disrupting your day-to-day work.

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