LiveChat import
in a few clicks

Without developers, delays and hustle. With help of robust data import wizard.

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 20 minutes to set up the import to LiveChat and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to LiveChat
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.

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Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Optional and powerful field mapping

Only Help Desk Migration lets you instantly move custom fields, as well as map their destination.

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Preserved relations between objects and people

All tickets will be imported to LiveChat with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

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Objects you may import to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to LiveChat in 6 easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Select and link your source service desk with HDM.

  • Grant access to your LiveChat account.

  • Express your requirements

    Let us understand precisely what parts of your migration you wish to adjust

  • Have your requirements estimated

    We will research your case and send you with a the overall cost and a scope of tasks.

  • Import to LiveChat all data

    Move all your customer support information in a single push.

We keep your data secure

We take security very seriously and have built an in-depth set of practices , technologies , and policies to help guarantee your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Voice of the customers

LiveChat import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration
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