FuseDesk import
in a few clicks

Without techs, timelack and hustle. With step-by-step FuseDesk import setup form

Safe and Secure

Your passwords as well as data are safe with us and will be used for import only.

Quick & Furious

It will take you no longer than 10 minutes to set up the import to FuseDesk and run the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, directly where you want them to be.

Why import data to FuseDesk utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

User-friendly wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Alternative and powerful field mapping

Only Help Desk Migration make it easier to instantly transmit custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to FuseDesk with their respective agents, contacts, and attachments, that way, saving the history of customers' requests.

Objects you may import to FuseDesk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to FuseDesk in six quick steps

Prepare
In the target help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the FuseDesk import.
Connect source Help Desk
Choose your current help desk from the list and fill out the form to permit our migration tool fetch the records.
Connect FuseDesk
Once you've specified your data source, connect our service with your FuseDesk to permit the import
Select objects
Select the records you want to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Perform a free demo to find out how your migration to FuseDesk will look like and confirm that the records migrates accurately
Import to FuseDesk everything
Once everything's checked, pick the best time when most of your customers are offline and launch the Full Data Migration.

We keep all of your data safe

We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help ensure that your data is protected.

Read our security guidebook