in a few clicks
Without techs, timelack and hustle. With step-by-step Spiceworks import setup form
Safe and SecureYour passwords as well as records are safe with us and will be used for import only.
Quick & FuriousIt will take you no longer than 10 minutes to set up the import to Spiceworks and run the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, directly where you want them to be.
Why import data to Spiceworks
Security firstWe don't share any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.
Easy to use wizard to setup importOur service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.
Optional and powerful field mappingOnly Help Desk Migration helps you to automatically transmit custom fields, as well as map their location.
Preserved relations between objects and peopleAll tickets will be imported to Spiceworks with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.
Objects you may import to Spiceworks
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
Import data to Spiceworks in 6 quick steps
In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Spiceworks import.
Link source Help Desk
Choose your current help desk from the catalogue and fill in the form to enable our migration tool retrieve the data.
After you've selected your data source, connect our service with your Spiceworks to allow the import
Select the data you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a free demo to find out how your migration to Spiceworks will look like and verify that the data migrates correctly
Import to Spiceworks everything
Once everything's tested, pick the best time when the majority of your customers are offline and initiate the Full Data Migration.
We keep all of your data safe
Have any questions?
Voice of the customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT