Spiceworks import
in a few clicks

Without techs, timelack and hustle. With step-by-step Spiceworks import setup form

Safe and Secure

Your passwords as well as records are safe with us and will be used for import only.

Quick & Furious

It will take you no longer than 10 minutes to set up the import to Spiceworks and run the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, directly where you want them to be.

Why import data to Spiceworks using Help Desk Migration?

Security first

We don't share any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically transmit custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to Spiceworks with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Objects you may import to Spiceworks

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

Import data to Spiceworks in 6 quick steps

Prepare
In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and begin the Spiceworks import.
Link source Help Desk
Choose your current help desk from the catalogue and fill in the form to enable our migration tool retrieve the data.
Link Spiceworks
After you've selected your data source, connect our service with your Spiceworks to allow the import
Select objects
Select the data you need to migrate and specify the mapping of ticket fields, both standard, and custom.
Import limited amount of data
Run a free demo to find out how your migration to Spiceworks will look like and verify that the data migrates correctly
Import to Spiceworks everything
Once everything's tested, pick the best time when the majority of your customers are offline and initiate the Full Data Migration.

We keep all of your data safe

We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help guarantee your data is secure.

Check our security guideline