Spiceworks import
in a few clicks

Without techs, timelack and hustle. With step-by-step Spiceworks import setup form

Safe and Secure

Your passwords as well as records are safe with us and will be used for import only.

Quick & Furious

It will take you no longer than 10 minutes to set up the import to Spiceworks and run the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, directly where you want them to be.

Why import data to Spiceworks
using Help Desk Migration?

Security first

We don't share any of your information with third parties, and moreover thoroughly protect it, so nothing gets lost or stolen.

Easy to use wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration helps you to automatically transmit custom fields, as well as map their location.

Preserved relations between objects and people

All tickets will be imported to Spiceworks with their respective agents, contacts, and attachments, thus, saving the history of customers' requests.

Objects you may import to Spiceworks

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to Spiceworks in 6 quick steps

Prepare

Sign-up and go to our migration wizard.
Link source Help Desk

Opt and connect your source service desk with HDM.
Connect Spiceworks

Give access to your Spiceworks account.
Detail your needs

Let us know exactly what elements of your migration you would like to adjust
Get your requirements estimated

We shall research your application and get back to you with a price and a scope of tasks.
Import to Spiceworks everything

Transfer all your customer service records in a single push.

We keep all of your data safe

We take security and safety very seriously and have developed an in-depth set of practices , technologies , and policies to help guarantee your data is secure.

Check our security guideline

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To Spiceworks

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.