SupportBee import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 15 minutes to set up the import to SupportBee and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, exactly to places you want them to be.

Why import data to SupportBee utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

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Easy to use wizard to setup import

Our service was created to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Optional and powerful field mapping

Only Help Desk Migration allows you to instantly transition custom fields, as well as map their destination.

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Preserved relations between objects and people

All tickets will be imported to SupportBee with their respective agents, contacts, and attachments, thereby, saving the previous record of customers' requests.

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Objects you may import to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to SupportBee in 6 simple steps

  • Prepare

    In the target help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the SupportBee import.

  • Connect source Help Desk

    Select your current help desk from the list and fill in the form to enable our migration tool retrieve the data.

  • After you have selected your data source, connect our service with your SupportBee to permit the import

  • Choose objects

    Select the information you want to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Run a free demo to see how your migration to SupportBee will look like and verify that the records migrates properly

  • Import to SupportBee all data

    After everything's validated, choose the best time when most of your customers are offline and launch the Full Data Migration.


We keep all data secure

We take safety very seriously and have built an in-depth set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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SupportBee import in a few clicks

Automatically. Securely. Quickly

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