Spiceworks Cloud import
in a few clicks

Without developers, delays and hustle. With help of robust data import wizard.

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Spiceworks Cloud import tool you’ve been looking for

Your platform import troubles are behind you now. Complete platform to platform migration with HDM quick and hassle-free.
Save time & money
Lower price, a faster migration to the new system, and no need to create the migration method. Get all of this with HDM service.
Simple process
Just get the customer info ready for migration ahead of time and begin moving your data. No need to do everything alone.
Vital data right beside you
Whether it is for compliance reasons, or convenience, migrate your historical data to the new tool to keep up with customer data easier.
Automated process

A bare minimum is to get done on your side. We already wrote the script.

All you have to do is set your help desk migration requirements and you’re ready to go.

Preserved data structure

With HDM, you don’t have to be concerned that all your migrated customer service data will end up somehow scattered.

Whether it is sender info or customer contacts, all of this is accounted for.

Data security

All the credentials you provide during the migration process are not saved. Only authorized employees can get access to your email profiles or help desk panelrecords.

All your info is under solid protection from the outside world.

Map your records

You don’t need to make extensive data reviews to start your data import.

You can do all of this by using our data mapping system. Decide on what you want to keep and determine where it goes just by clicking the necessary boxes.

Robust but transparent

You don’t need to learn the platform peculiarities to make full use of it.

Handy on-screen guides will help you in moving your entities fast and effectively. As a result, you can set up a data import just about anywhere you like.

Customer first

One of the main priorities of our team is to provide a service that we would like to receive ourselves. Even though G2 recognized our customer care, we won’t stop there.


Why import data to Spiceworks Cloud using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration lets you automatically move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Spiceworks Cloud with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Spiceworks Cloud in 6 easy steps

  • Prepare

    In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Spiceworks Cloud import.

  • Connect source Help Desk

    Choose your current help desk from the list and fill out the form to enable our migration tool fetch the records.

  • After you've selected your data source, connect our service with your Spiceworks Cloud to allow the import.

  • Select objects

    Select the data that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Perform a free demo to see how your migration to Spiceworks Cloud will look like and confirm that the data migrates properly.

  • Import to Spiceworks Cloud everything

    Once everything's tested out, choose a good time when the majority of your clients are offline and begin the Full Data Migration.

We keep your data secure

We take security very seriously and have built a comprehensive set of practices, technologies, and policies to help ensure your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

Spiceworks Cloud import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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