Spiceworks Cloud import
in a few clicks

Without developers, delays and hustle. With help of robust data import wizard.

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to Spiceworks Cloud and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to Spiceworks Cloud using Help Desk Migration?

Castle gates

Security first

We don't share any of your personal information with third parties, as well as thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to use wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

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Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration lets you automatically move custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to Spiceworks Cloud with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

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Relations illustration

Objects you may import to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Spiceworks Cloud in 6 easy steps

  • Prepare

    In the new help desk, put up profiles for your agents and custom ticket fields. When done, go to Migration Wizard and begin the Spiceworks Cloud import.

  • Connect source Help Desk

    Choose your current help desk from the list and fill out the form to enable our migration tool fetch the records.

  • After you've selected your data source, connect our service with your Spiceworks Cloud to allow the import

  • Select objects

    Select the data that you need to migrate and set the mapping of ticket fields, both standard, and custom.

  • Import small amount of data

    Perform a free demo to see how your migration to Spiceworks Cloud will look like and confirm that the data migrates properly

  • Import to Spiceworks Cloud everything

    Once everything's tested out, choose a good time when the majority of your clients are offline and begin the Full Data Migration.

We keep your data secure

We take security very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Spiceworks Cloud import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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